Comfort Inn And Suites Colton2.5 out of 5.0
Recent guest reviews
Manager and staff is very awesome Nicole Roja Erica GM and Lisa thank you for the hospitality and kindness you guys make me feel very welcome every time I check in you guys really have a gift as a staff working together to keep your customers at home and welcome thank looking forward to staying with you guys again you ladies keep up the good work
I travel frequently due to work and I had previously stayed here which is why I am in such disbelief on my current stay. The lack of professionalism from Nicole, (and management) who allow the type of behavior to occur has failed to meet any hotels expectations. I will never be staying here again.
Great customer service! Erika at front desk help me out so much and went out of her way thanks will stay some time soon! Definitely a clean hotel and also in a quiet location! Also they will cancel with no charge if ya call in advance
The staff here were excellent!!! I had to call several times prior to our visit and spoke with Erica and Lisa. They were super helpful and accommodating! The location was exactly where I needed to be. Rooms were clean and breakfast was a huge bonus!!! Will stay here again our next time around! Thanks!
When i was trying to check in, seem they were under staffed and needed help. I understand that times get busy but waiting for a long time does not help the situation. the room was clean and housekeeping did good.
First of all thank you to the staff for being Amazing keeping the rooms clean as possible having the best breakfast around period from ham,eggs,sausage, etc...the works plenty of it 💪fresh 🔥coffee flavor creamer laundry room that works with no problems work out room pool with Jacuzzi everytime is like the first the place just seems brand new from the beds to the garden its Amazing here cant beat the $ last but not least Erica, Nichol and the rest of the team up front at the desk make me feel like family cant ask for better customer service
So I had an amazing stay at the Comfort Inn & Suites in Colton California when I came in I was greeted by one of their lovely staff who was very attentive to care all my needs and had me in my room in no time my room is very clean towels very clean bed very comfortable breakfast in the morning was very tasty love they always have fresh coffee computer access Wi-Fi conference rooms available very nice view quiet ended up staying longer than I expected and enjoyed every second of it absolutely I must must a hotel if ever in area hundred percent recommended
Where would I start I absolutely love love love that Comfort Inn hotel and Suites in Colton California I am a regular guest it is one of the best hotels I've been in by far in the Inland Empire they always treat me courteously I feel like I'm very spoiled hook there it's always nice and clean service is always Tip Top manager general managers on down to employees always very nice loving warming and welcoming it's a for sure 100% recommended or I'll pay you back your stay personally enjoy
I will say that if the staff wasn’t so nice and accommodating, I would be leaving a 1 star “terrible” review. When I checked in I was very pleased with how nice both the lady and man were at the front desk. After walking into the first room I was given, it smelled like the prior occupants smoked cigarettes in the room. Since this is a Non-Smoking hotel I immediately returned to the front desk to let them know to put a note in my paperwork that my room smells like cigarette smoke prior to my stay. Without asking, they immediately moved me to another room and we very apologetic. After getting into my next room, I was tired and ready for bed. I got undressed and pulled down the blankets to climb in and noticed the the sheets were not changed from the prior tenant. The sheets were dirty with crumbs between the them IN the bed. On the fitted sheet and you could see printing from the mattress top design and wrinkles. It was not smoothed out like when new sheets are put on. You could easily tell that someone slept in those sheets before me. I called the desk and asked for new sheets and they immediately came to my room to check/change them. 2 ladies came in and the 1 came over to inspect the sheets. She took 1 look at them and then quickly removed the sheets and put fresh new sheets on. During my 3 night stay, I had to go to the desk 3 times for new room keys as they would stop working in the doors to get inside the hotel. Each time, the staff at the desk was VERY nice and apologetic. On a higher note, they were in the middle of remodeling one of the wings of the hotel so new rooms will be very nice I’m sure. I just hope they can get the wrinkles out because the staff at the front desk is great. Overall would I return here?? No. There are plenty of other nicer hotels in the area.
I gave this a 4 star based on the outside perception after dark, but I was glad to see the rest was top notch. I was greeted by not 1 but 2 friendly ladies at the front desk and was waited on by Nicole who literately exemplifies what a front desk employee should convey. She was very friendly and very organized and set my stay off in the right way ...Bravo she should be commended...I stay 120 nights a year in hotels and she was top 5 ever...Room was very clean and nicely decorated, air conditioning was quiet, fridge was cold and bed was comfy...I will stay again when in the are and you should to.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Gonzales Community Center, Comfort Inn And Suites Colton is within a few miles (5 km) of Inland Center Mall. This 99-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Colton hotel are National Orange Show Events Center and San Bernardino Golf Club.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9 AM.
Comfort Inn And Suites Colton's 99 air-conditioned rooms provide sofa beds, coffee makers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards are also included.
At Comfort Inn And Suites Colton, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 198 reviews