Comfort Inn And Suites Colton2.5 out of 5.0
Recent guest reviews
Upon arrival the check8n staff was very pleasant, the room was clean but the grounds needed attention. The trash was over from every trash can. The day after arrival I saw a staff member finally addressing the issue. The hot breakfast - food tray empty, small space, no real attention to details and 3 of The ice machines were out of order. The overall complaint requesting towels from staff. We asked on several occassions - 5 to be exact for towels. The 1st was when someone came to make the sofa sleeper. The guy said we needed to contact the front desk. Which, we called but no one delivered. Next morning, we asked when the cleaned the room to leave extra towels, no avail. Later that evening when we came back from our outing, we asked again for towels to be delivered, no avail. Finally on the last morning, I asked the maid in the hallway, she said no that I needed to call laundry. It's unfortunate that the Choice Chain is so stringent with towels. I'm sure the chain has plenty of towels. If this property is in need, it is incumbent upon Choice to rectify any and all issues this property is having. As a member of Choice I'm highly dis appointed.
The manager Tmendoza Was awesome. She was very professional and was also very accommodating. The room was clean and the pool is nice. You can't beat their free HOT breakfast either. Housekeeping is good as well. It is pet friendly too I think. My family and I was so comfortable here and the location was great. I would highly recommend you to come try out this property! My family and I will definitely use them again if and when we come back to Colton California. Thank you Theresa so much!
spend twice 1 night in this hotel close to mall center. Room was OK with fridge but both time we had to request extra sheets and blanket for the sofa that was not already prepared for our daughter. Don't understand why they don't do it when booking is for 3+ people! Pool was good, but maintenance guy was treating the water with chloride when we were in. Safety is questionnable...Breakfast OK, similar to BW hôtels. bacon availble 1 day, the other not
Nice, reasonably priced hotel. It's very quiet, clean, and the beds are quite nice. Sheets were super soft. Front Desk held several boxes for me, and maintenance men were kind enough to haul them to and from my room. Gabi at the front desk is awesome! I would recommend a stay here.
Friendly and helpful lady at check in. Large room. Fine beds and bath. Fine wifi. Building looks nice in douche colors. Fine breakfast. Deadbolt in lock in room broken. Bad thing. 1 or 2 icemachines out of order. Lucky the one beside our room did not work.I absolutely do not like the noise from such one beside the room.
Great service from staff clean rooms wonderful place to stay...thanks to rebecca who checked me in I will always return. her service was the best I've seen in a long time thank you so much for all your help
My stay here was wonderful, the staff went above and beyond to help me!! From check in, to the room accommodations and breakfast this hotel exceeded my expectations. See you guys next time I'm in town!!
Amazing staff. And Free coffee in the lobby. Yes free coffee. They are incredibly helpful. I've been to several hotels but this one wins. They make you feel so comfortable that you don't whant to leave. Thanks you staff
Clean from the lobby to the room great staff. They are very helpful. They even have a list of local areas where I can go eat or even order. The housekeepers are amazing always making sure my room was nicely neat.
Our room was clean, large and comfortable. There was not a refrigerator or microwave in the room. Breakfast included eggs, sausage and ham and potatoes and other options. Staff were courteous and parking was free. There was an elevator which assisted us with handling luggage.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 187 reviews