TownePlace Suites by Marriott San Antonio Northwest

3.0 star property
Family-friendly hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Porch
Lobby
Outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
5014 Prue Rd, San Antonio, TX, 78240
  • USAA Corporate Office Headquarters
    ‪7 min walk‬
  • The Shops of La Cantera
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

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Room options

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

8.6 out of 10
Excellent
(36 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Antonio

Located in Oakland Estates, TownePlace Suites by Marriott San Antonio Northwest is within a 10-minute stroll of sights such as USAA Corporate Office Headquarters and Huebner Oaks. This 123-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • USAA Corporate Office Headquarters - 7 min walk - 0.4 miles
  • University of Texas at San Antonio - 5 min drive - 3.8 miles
  • South Texas Medical Center - 5 min drive - 3.1 miles
  • The Shops of La Cantera - 5 min drive - 4.9 miles
  • Six Flags Fiesta Texas - 7 min drive - 5.4 miles

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Big Hops Growler Station - ‬10 min walk
  • ‪Subway - ‬12 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Pappasito's Cantina - ‬4 min drive
  • ‪Flying Saucer - ‬12 min walk

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel with free breakfast and a 24-hour fitness center
Guests of TownePlace Suites by Marriott San Antonio Northwest have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 5.12 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Kitchens, sofa beds, and sitting areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.75 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott San Antonio Northwest?

TownePlace Suites by Marriott San Antonio Northwest provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of TownePlace Suites by Marriott San Antonio Northwest?

This hotel is situated in Oakland Estates within a 10-minute walk of USAA Corporate Office Headquarters and Huebner Oaks. You'll also find The Shops of La Cantera and The Rim Shopping Center within a short drive.

Is there parking available at TownePlace Suites by Marriott San Antonio Northwest?

Yes, parking is offered for USD 5.12 per night with in/out privileges. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott San Antonio Northwest include a casino at the property?

No, TownePlace Suites by Marriott San Antonio Northwest doesn't have a casino.

Will I find an indoor pool at TownePlace Suites by Marriott San Antonio Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is TownePlace Suites by Marriott San Antonio Northwest a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Does TownePlace Suites by Marriott San Antonio Northwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does TownePlace Suites by Marriott San Antonio Northwest have a restaurant with a breakfast menu?

TownePlace Suites by Marriott San Antonio Northwest offers free continental breakfast each morning though there is no restaurant.

Will TownePlace Suites by Marriott San Antonio Northwest allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at TownePlace Suites by Marriott San Antonio Northwest for a fee of USD 100 per accommodation, per stay. A deposit of USD 5 per day is collected.

Does TownePlace Suites by Marriott San Antonio Northwest have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to TownePlace Suites by Marriott San Antonio Northwest?

The closest major airport to TownePlace Suites by Marriott San Antonio Northwest is San Antonio International Airport (SAT), which is 9.4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at TownePlace Suites by Marriott San Antonio Northwest?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott San Antonio Northwest.

TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Traveled with family
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was close to where we needed to go. Nice size room. However, the elevator kept stalling. Was afraid to get on it at times for fear that it would stop while we were on it. Husband walks with a cane, so climbing 3 flights of stairs wouldn't be easy. Our door key worked (turned green), but the latch was loose and hard to open. We reported that. On the first night the water was turned off due to a leak in the building. After traveling all day, we just wanted to wash and go to bed. That was delayed due to this.
Stayed 2 nights in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was clean and friendly but the breakfast was horrible experience there was so many people waiting and waiting for food to be made and it was hard to even get anything to eat the people that make the breakfast were very slow it wasn't until the end they rushed it but by then there breakfast time was over
Stayed 1 night in Mar 2025

2/10 Terrible

Felix

Disliked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Desiree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great continental breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean friendly place to stay, Recommend highly

Stayed 1 night in Feb 2025

6/10 Okay

Amber

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dina

Liked: Staff & service
This property is under construction. We were given a room that smelled horrible (like wet dog and cat piss) and the front desk quickly moved us to another room. All in all a good place for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sixto

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
N/a
Stayed 1 night in Jan 2025

8/10 Good

Miguel Angel

Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Mario

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Cyndee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Average stay all in all

Hotel was good but lacked pet space and breakfast was lacking substance not much choices and flavorless
Stayed 3 nights in Nov 2024

2/10 Terrible

Homan, Carol Stream

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear TownePlace Suites Management, I am writing to express my dissatisfaction with my recent experience at your property in San Antonio. Unfortunately, my stay did not meet expectations due to several issues. 1. Booking and Refund Issue: I arrived one day late and requested assistance with a refund or adjustment, but neither the Director of Sales, Philip Sloop, nor the front desk agent, Brianna, were able to provide any help. While Sade attempted to assist me, she did not have the authority to resolve the matter, leaving me feeling unsupported. 2. Property Not as Described: The hotel did not match the description provided on Expedia. This discrepancy significantly impacted my overall experience. Given these issues, I am disappointed with the level of customer service I received and the condition of the property. I expected better from a TownePlace Suites location and regret choosing your hotel for my stay. I hope you will take this feedback seriously to improve the experience for future guests. Please let me know if further action can be taken regarding the unresolved issues with my booking. Sincerely Homan Mondavi
Stayed 6 nights in Dec 2024

4/10 Poor

Luis, Edinburg

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed by the condition of this hotel, given that it is part of the Marriott brand. Hallway, rooms, and elevators are in dire need of renovation and upkeep. One can't hold the staff accountable for the condition of this place, but I will say that the room looked like it hadn't been vacuumed in days (if not weeks). We had picked this location due to its proximity to one of our favorite breakfast spots in town, but quickly realized that we should've stuck with our usual hotel about 5 minutes away. There are much better options at similar price points within minutes. We are just glad that this was juat a one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. It had everything we needed and would definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

8/10 Good

Vasudevan, FORT WORTH

Stayed 1 night in Nov 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024