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Red Roof Inn San Antonio - Airport

2.0 out of 5.0

Recent guest reviews

The hotel had very undesirable people hanging around. It appeared to be a place where drug addicts and alcoholic reside. The hotel smelled old and the tub had years of stains. The room doors were dirty on the outside. I don’t know how it received 3.5 stars from anyone. I wouldn’t recommend anyone stay there. I refuse to stay do these factors as well my safety.

I loved the quietness and comfortable staying there thx u

Driving up the outside of parents looked ghetto and dirty gave it the benefit of the doubt when ahead and checked in.When we got to the room carpet was completely stained and sheets and comforter where stained and dirty.Front desk clerk didn't really seem to care or didn't even apologize. Checked in and walked right back and asked for my money back.

Sheets were dirty , lights did not work , second room was hot

Check in was quick and easy. The room was very large as we booked superior room. The bedspread was stained and needed replaced. Overall it was ok for only a quick one night stay..but I would have booked elsewhere for a extended stay.

The door looked like it had been broken and poorly repaired. The room had roaches, an overall unsanitary environment for someone with an illness.

The location was convenient. The employees friendly. Disappointed with how filthy carpets in hallway and room are. Bed comforter had pet hair and 1 small dead roach on desk. The room has a moldy smell.

Got there had to wait 30 mins to get checked in! There was a guy before me waiting he got up and left. There was a sign saying they would be back in 10 mins but I waited 30 not telling how long the guy before me was waiting. The lady was on a smoke break! The room was small it’s was supposed to be the superior king size room handicap accessible but they gave us the standard. The handicap person couldn’t even get around! This place is terrible I will never go back nor recommend it to anyone!

The hotel was decent. Its nice, clean, & the front desk staff was always very helpful. My only complaints are that room service did not clean our room and we were there for two nights. Also, the telephone in the room did not work.

Do not stay on the first floor maybe the other floors/rooms are cleaner and roach free.

Room smelled horrible. Room had not had good clean in long time, bottle caps under the bed, ashes in window, gook around walls. Just gross. Not the same as the pictures on the internet.

elevators broke down a couple of times.. Rugs do need cleaning in the halls they stink bad other than that guess ok

The location, the rooms and some of the clientele are creepy. Avoid if possible for a more cheerful experience.

Very mad upset. Drove 6 hours for that. Not happy about that room look like someone homeless lived there.

It was an ok hotel, but not happy with the fact there was No Coffee Pot , iron/ ironing board, No Hair dryer in our room, Dissappointed .

The front desk was helpful and even managed to lower my rate for the one night stay I booked through orbits. Very friendly. Even for one night I felt very comfortable there!

I was very pleased with this hotel. It is slightly older, but very decent. Upon checking in the staff was attentive to my needs, and went above and beyond to locate (pretty sure maintenance went and bought a new) shower chair to use in our room. Beds were extremely comfortable, and plenty of plugs near the bed to charge all phones while playing on them. I will definitely look at using this hotel again for my next trip.

The room was OK, the only issue we had with the room was the air conditioner in the room above us was dripping water onto our unit, so through out the evening we would here the water hitting our air conditioner and window.

The area where the hotel is located is good. The front desk staff is always pleasant and polite. Unfortunately, they no longer have the airport shuttle, which was one of my preferred details. The housekeeping is very erratic: sometimes the rooms are satisfactorily clean, and other times the cleaning is very sloppily or barely done.

The hotel was a little disappointing because it didn't look at all like the pictures. It was very convient for where we needed to be and the bed was great and clean and the bathroom was clean... The carpet was dirty. The place was a very good deal for the money

333 Wolf Road San Antonio TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in North San Antonio - SAT within 2 miles (3 km) of North Star Mall, Red Roof Inn San Antonio - Airport is within a few miles (5 km) of Quarry Golf Club. This 135-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. Near the airport, the hotel is also close to Alamo Quarry Market and Monster Mini Golf.


Rooms

All 135 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free local calls, laptop-compatible safes, and desks are also standard.


Property features

Red Roof Inn San Antonio - Airport offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Red Roof Inn San Antonio - Airport

Everyone (25) Business (32) Couples (28) Family (38) Other (24) Friends (8)
1

not good

Everyone

The hotel had very undesirable people hanging around. It appeared to be a place where drug addicts and alcoholic reside. The hotel smelled old and the tub had years of stains. The room doors were dirty on the outside. I don’t know how it received 3.5 stars from anyone. I wouldn’t recommend anyone stay there. I refuse to stay do these factors as well my safety.

By on Jan 29, 2018

4

i was feeling like home

Everyone

I loved the quietness and comfortable staying there thx u

By , from SA ,TX on Jan 25, 2018

1

don't go to this red roof!!!

Everyone

Driving up the outside of parents looked ghetto and dirty gave it the benefit of the doubt when ahead and checked in.When we got to the room carpet was completely stained and sheets and comforter where stained and dirty.Front desk clerk didn't really seem to care or didn't even apologize. Checked in and walked right back and asked for my money back.

By , from San Antonio, tx on Jan 22, 2018

1
Everyone

Sheets were dirty , lights did not work , second room was hot

By on Jan 7, 2018

3

ok..but nothing special

Everyone

Check in was quick and easy. The room was very large as we booked superior room. The bedspread was stained and needed replaced. Overall it was ok for only a quick one night stay..but I would have booked elsewhere for a extended stay.

By on Dec 27, 2017

1
Everyone

The door looked like it had been broken and poorly repaired. The room had roaches, an overall unsanitary environment for someone with an illness.

By , from Chicago on Dec 2, 2017

Review comment responded on Dec 5, 2017

Thanks for staying with us. We will address this directly. We work hard to make our guests happy and appreciate your feedback!

2
Everyone

The location was convenient. The employees friendly. Disappointed with how filthy carpets in hallway and room are. Bed comforter had pet hair and 1 small dead roach on desk. The room has a moldy smell.

By on Nov 29, 2017

Review comment responded on Dec 5, 2017

Thanks for staying with us. We will address this directly. We work hard to make our guests happy and appreciate your feedback!

1

terrible!!!

Everyone

Got there had to wait 30 mins to get checked in! There was a guy before me waiting he got up and left. There was a sign saying they would be back in 10 mins but I waited 30 not telling how long the guy before me was waiting. The lady was on a smoke break! The room was small it’s was supposed to be the superior king size room handicap accessible but they gave us the standard. The handicap person couldn’t even get around! This place is terrible I will never go back nor recommend it to anyone!

By , from San Antonio on Oct 27, 2017

4

decent hotel

Everyone

The hotel was decent. Its nice, clean, & the front desk staff was always very helpful. My only complaints are that room service did not clean our room and we were there for two nights. Also, the telephone in the room did not work.

By , from San Antonio, Tx on Oct 9, 2017

2

roaches, roaches, roaches

Everyone

Do not stay on the first floor maybe the other floors/rooms are cleaner and roach free.

By , from grand prairie TX on Jun 28, 2017