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Recent guest reviews

The hotel needs some upgrades, the staff were friendly. Is good for the price

Stay was good & rooms were clean. Quiet halls. Nice pool.

Free parking! Staff was super friendly as well. Breakfast is not to die for but it's free so it was good.

Loved the indoor pool! Very nice! Good breakfast. Long walk to Riverwalk area.

Close to downtown. And that was really the only thing positive about my stay..I don't recommend it to anyone.

Indoor spa was perfect after long workday. Check in was easy and breakfast was a plus.

Free breakfast was good. Hair that was not mine was found in the shower. Needs cleaned better

The staff at the Best Western Alamo suites were great! The front desk staff was quick and courteous, they were helpful in answering any questions that I had. The breakfast attendants were wonderful! They worked tirelessly to feed the hordes of hungry travelers that descended on breakfast.Best Western should rethink the seating in the breakfast area, it was not near enough for all of the guests. The housekeeping staff was exceptional. Our room was always sparkling when we returned from our activities. I noticed that they continued working into the evening as needed to clean all of the rooms. This is a busy location and the motel was full most nights. The location of the Best Western Alamo Suites is not that visually appealing, however, it was convenient to the historical sites with easy access to the freeway. The interiors of this motel are very nice and are well cared for. I would look at upgrading some of the furniture in the rooms. We had a desk chair in our room that was shabby and worn, but the up side it was the most comfortable seat to sit in. The staff of this motel should be commended. They made our stay very pleasing and if we are in town again we certainly would stay here. And if the management of this business is reading this give these people a raise!! They represented Best Western Alamo Suites with a valiant intensity that should make you proud.

The parking lot is small and cramped, and no handicapped access to the rear entrance of the building. If you use a wheelchair, or if you have a disability that prohibits you from climbing stairs, you will have to go in through the front door. The rear entry has a half flight of stairs that takes you by the pool up to the first floor. Pool hours are 10am-10pm, so I didn’t get to use the facilities. The pool area is very spartan, even more so than what the pictures show. Definitely not esthetically pleasing. My room was clean, tidy, and tastefully decorated. It obviously had been updated within the last 10 years. The bed was comfortable, and the shower had amazing water pressure. The continental breakfast was disappointing. There was a good variety of food selections. Despite a good number of choices, it just wasn’t good food. Get down to the lobby for breakfast first thing in the morning. There’s limited seating, and there are more guests than seats. It’s a little overpriced for what it is, but it is a good option for folks wanting to stay low-budget and lodge downtown.

Everything was great, staff was very helpful, food was great

Wish it was closer to downtown, but otherwise a great hotel.

I liked that it was walking distance from downtown and the pool was nice. A three bed room was especially nice and the balcony was wonderful.

The room was clean, friendly staff, great breakfast (small breakfast area) and very close to downtown. I would stay again.

Great hotel, good location . Excellent costumer service

Staff was extremely friendly, great location to attractions!

S Laredo St San Antonio TX

Hotel highlights

  • Walking distance to Market Square
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown San Antonio within a short walk of Market Square, Best Western Alamo Suites is within a mile (2 km) of other popular sights such as River Walk. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is offered each morning.


Rooms

The 72 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ceiling fans are other standard amenities.


Property features

At Best Western Alamo Suites, guests enjoy an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

3 Twin Beds | Sleeps 6

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

3 Twin Beds | Sleeps 6

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 King Bed and 1 Queen Bed | Sleeps 4

Guest reviews for Best Western Alamo Suites

Everyone (32) Couples (2) Family (6)
4
Everyone

The hotel needs some upgrades, the staff were friendly. Is good for the price

By , from Mississippi on Sep 18, 2020

Review comment responded on Sep 18, 2020

Thank you for taking the time to share. We appreciate your feedback regarding our staff and comments about our price. Please do come see us again.

4
Everyone

By on Jun 2, 2020

Review comment responded on Jun 3, 2020

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4
Friends

Stay was good & rooms were clean. Quiet halls. Nice pool.

By , from Houston on May 24, 2020

Review comment responded on May 25, 2020

Thank you for sharing this experience with us. We truly value you feedback with regards to our pool. Please do consider us again on your next visit to the area.

5
Everyone

By on Mar 8, 2020

Review comment responded on Mar 8, 2020

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4
Family

Free parking! Staff was super friendly as well. Breakfast is not to die for but it's free so it was good.

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and comments about our parking. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Partner Couples

Loved the indoor pool! Very nice! Good breakfast. Long walk to Riverwalk area.

By on Feb 7, 2020

Review comment responded on Feb 7, 2020

Thank you for sharing your experience. We truly appreciate the insight regarding our area and your comments about our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

2
Partner Couples

Close to downtown. And that was really the only thing positive about my stay..I don't recommend it to anyone.

By on Jan 19, 2020

Review comment responded on Jan 25, 2020

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5
Business Business

Indoor spa was perfect after long workday. Check in was easy and breakfast was a plus.

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4
Everyone

Free breakfast was good. Hair that was not mine was found in the shower. Needs cleaned better

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

Thank you for being a valued guest and for providing us the feedback regarding our breakfast and your insights regarding our shower. We appreciate you taking the time to share your experience.

4
Everyone

By on Aug 27, 2019

Review comment responded on Aug 27, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

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