Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
from $64
Best Western Alamo Suites
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 175 reviews
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Recent guest reviews
The hotel was clean and great service my only complain was the room smelled moldy.
The rooms were up-to-date, neat and clean. Breakfast was filling with variety. There were two bus lines close by which are the best deal in town. VIA has three VIVA bus routes dedicated to tourist attractions. Ride all day for $2.75!!!
When we arrived for late check in and asked about a good place to eat, the lady at the desk gave us a card for a restaurant that never closes that was about 5 minutes away. The card was for a free Sopapilla with our entrees. It was a great recommendation and the service was wonderful. Breakfast was a pleasant surprise since normal continentals don't have the selection of fresh fruits, yogurts, variety breads, juices, cereals, scrambled eggs, sausage and my favorite -- a waffle in the shape of Texas. The pool and hot tub were relaxing as well. Small fitness room, but enough in there for a good workout. The room was spacious and quiet. Would definitely stay there again.
It was a nice experience except for the warn room - the air conditioner was not blowing enough cold air for it being on high. Gladly, we were offered another room.
Older hotel that has had a couple updates but not with the rooms. Our room had a smell. The walls were paper thin and you could hear what everyone was saying/doing. Someone above us kept jumping or running around and that's all we heard. The indoor pool was below us and we could hear people shouting! Our door would not shut on its own so we had to make sure to pull it hard. And small pet peeve...only three towels, two wash cloths and two hand towels for 2 females and one male.
NICE HOTEL LOCATED NEAR THE RIVER WALK THE ALAMO AND TOWER OF AMERICAS. I HIGHLY RECOMMEND
Everything's nice. Just get up early and go to breakfast. It's a small eating area, and the low cost of this hotel brings in larger families. When they decide to finally get up, it's shoulder to shoulder. short walking distance from the hotspots. Good cost. Nice staff. Clean place.
Check in was very unfriendly. Then told me to park in the back and neglected to tell me that there are 5 steps I would need to drag my luggage up to get to the elevator. I could have brought my bag in at check in if she had mentioned this. Very nice double king room with balcony. First night I locked myself out looking for vending machine. Went down to the desk to find it locked with a bell to ring. Rang rang rang for 15 minutes with no answer. Finally found a house phone that calls the desk and someone picked up. Fridge microwave in room. Indoor pool that kids seem to enjoy. No furniture on the balcony so I dragged the desk chair out there. Parking is free which is why I would return and recommend.
The hotel is small but clean and ordered. The breakfast is very nice and the location is perfect around 1 mile from San Antonio downtown.
The hotel was not super close to the Alamo and River walk, but a pretty quick drive. The hotel was very clean and we got a room with 3 king size beds, which was perfect for our family. There were lots of people at breakfast, but the staff kept the waffles cooking and everything clean.
It's very much convenient to downtown and it provides the adventure to any tourist. Would definitely use this hotel again in the near future.
They stay was pleasant. Rooms were very roomy. The only complaint I have is that the breakfast was nothing to rave about. It said free full complimentary breakfast and it wasn't!
It was a good place to have an oasis. I loved how close everything was and I would definitely stay here again in the future.
The staff was very helpful and very nice. The room was very clean with all amenities you could have. Wifi was superb and I will most definitely stay there again.
Clean, basic. A comfortable chair instead of a full size refrigerator would have been a better use of floor space. A real coffee maker would be better, too.
This is my first time staying in this hotel it's good for family and clean and convenient to all places
Hotel lobby was under construction. Plastic runways Throughout. No parking by the lobby area and was located in the back of hotel made it feel unsafe with individuals digging in dumpsters and dark on side entrance
Hotel was clean and the room was very comfortable. The staff was very courteous. The hotel is in a good location for access to Lackland AFB, Sea World, and downtown San Antonio. Travel times were less than 15 minutes to most of the sites we visited. Had a great stay!
Hotel is a little out of the way but worth it. Great reception by Sarah and very informative. Room is great, and service overall was great. Only bad point is that the rear entrance step going past the pool entrance is not clearly marked.
We were given the room which has filthy stains on the sofa and the lamp shades. This hotel doesn't meet three star rating in any aspect. The front desk clerk were nice to offer us the different room which was a little better but no where close to our expectation. The carpet flooring was not cleaned properly. There was bunch of m$m candies under the credenza and when tried to iron a shirt the iron board has disgusting stains all over. I wish I could post the picture. We were satisfied with the breakfast facility and the breakfast attendant.
Hotel highlights
- Close to River Walk
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Downtown San Antonio within a mile (2 km) of River Walk, Best Western Alamo Suites is within 2 miles (3 km) of other popular sights such as Alamo. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also close to this San Antonio hotel are Tower of the Americas and Shops at Rivercenter.
Dining
Free continental breakfast is included with your stay and awaits you each morning.
Rooms
All 72 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ceiling fans.
Property features
Guests staying at Best Western Alamo Suites enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Guest reviews for Best Western Alamo Suites
Everyone
The hotel was clean and great service my only complain was the room smelled moldy.
close to bus line! great deal for price!
Everyone
The rooms were up-to-date, neat and clean. Breakfast was filling with variety. There were two bus lines close by which are the best deal in town. VIA has three VIVA bus routes dedicated to tourist attractions. Ride all day for $2.75!!!
Review comment
Riaz Asaria GM responded on Sep 10, 2017
We appreciate your feedback, thank you for staying with us! :)
close to everything and the staff was super nice.
Everyone
When we arrived for late check in and asked about a good place to eat, the lady at the desk gave us a card for a restaurant that never closes that was about 5 minutes away. The card was for a free Sopapilla with our entrees. It was a great recommendation and the service was wonderful. Breakfast was a pleasant surprise since normal continentals don't have the selection of fresh fruits, yogurts, variety breads, juices, cereals, scrambled eggs, sausage and my favorite -- a waffle in the shape of Texas. The pool and hot tub were relaxing as well. Small fitness room, but enough in there for a good workout. The room was spacious and quiet. Would definitely stay there again.
Review comment
Riaz Asaria GM responded on Aug 31, 2017
Thank you for your four star rating, we appreciate your feedback. Thank you for staying with us! :)
great breakfast, awesome customer service
Everyone
It was a nice experience except for the warn room - the air conditioner was not blowing enough cold air for it being on high. Gladly, we were offered another room.
Review comment
Riaz Asaria GM responded on Jul 17, 2017
Thank you for your four star raiting. We are happy to hear you enjoyed our hot breakfast as it is newly upgraded. We will pass along positive comments to our staff. We appreciate your feedback, Thank you for staying with us.
3 stars at the most
Everyone
Older hotel that has had a couple updates but not with the rooms. Our room had a smell. The walls were paper thin and you could hear what everyone was saying/doing. Someone above us kept jumping or running around and that's all we heard. The indoor pool was below us and we could hear people shouting! Our door would not shut on its own so we had to make sure to pull it hard. And small pet peeve...only three towels, two wash cloths and two hand towels for 2 females and one male.
Review comment
Riaz Asaria GM responded on Jul 7, 2017
We apologize for any issues you encountered during your stay, we appreciate your feedback. Thank you for staying with us.
Everyone
NICE HOTEL LOCATED NEAR THE RIVER WALK THE ALAMO AND TOWER OF AMERICAS. I HIGHLY RECOMMEND
Review comment
Riaz Asaria GM responded on Jul 5, 2017
Thank you for your five star rating, we appreciate your feedback. Thank you for staying with us.
Everyone
Everything's nice. Just get up early and go to breakfast. It's a small eating area, and the low cost of this hotel brings in larger families. When they decide to finally get up, it's shoulder to shoulder. short walking distance from the hotspots. Good cost. Nice staff. Clean place.
Review comment
Riaz Asaria GM responded on Jun 7, 2017
We appreciate your feedback, Thank you for staying with us! :)
locked out
Everyone
Check in was very unfriendly. Then told me to park in the back and neglected to tell me that there are 5 steps I would need to drag my luggage up to get to the elevator. I could have brought my bag in at check in if she had mentioned this. Very nice double king room with balcony. First night I locked myself out looking for vending machine. Went down to the desk to find it locked with a bell to ring. Rang rang rang for 15 minutes with no answer. Finally found a house phone that calls the desk and someone picked up. Fridge microwave in room. Indoor pool that kids seem to enjoy. No furniture on the balcony so I dragged the desk chair out there. Parking is free which is why I would return and recommend.
Review comment
Riaz Asaria GM responded on May 9, 2017
Thank you for letting us know about your issues. I will address your concerns with the front desk staff. I understand your concern regarding the sitting on the balcony. Appreciate you staying with us.
good hotel for business and short stay
Everyone
The hotel is small but clean and ordered. The breakfast is very nice and the location is perfect around 1 mile from San Antonio downtown.
Review comment
Riaz Asaria GM responded on Apr 27, 2017
Thank you for taking the time to let us know a bout your stay. I am glad to know you found our hotel pleasing. Thank you for staying with us,
great for families
Everyone
The hotel was not super close to the Alamo and River walk, but a pretty quick drive. The hotel was very clean and we got a room with 3 king size beds, which was perfect for our family. There were lots of people at breakfast, but the staff kept the waffles cooking and everything clean.
Review comment
Riaz Asaria GM responded on Apr 1, 2017
Thank you for letting us know about your stay. It is great to know you had a good experience with us.
Thank you for your feedback, we are happy you enjoyed our service. Thank you for staying with us! :)