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Best Western Alamo Suites

2.5 out of 5.0

Recent guest reviews

Everything's nice. Just get up early and go to breakfast. It's a small eating area, and the low cost of this hotel brings in larger families. When they decide to finally get up, it's shoulder to shoulder. short walking distance from the hotspots. Good cost. Nice staff. Clean place.

Check in was very unfriendly. Then told me to park in the back and neglected to tell me that there are 5 steps I would need to drag my luggage up to get to the elevator. I could have brought my bag in at check in if she had mentioned this. Very nice double king room with balcony. First night I locked myself out looking for vending machine. Went down to the desk to find it locked with a bell to ring. Rang rang rang for 15 minutes with no answer. Finally found a house phone that calls the desk and someone picked up. Fridge microwave in room. Indoor pool that kids seem to enjoy. No furniture on the balcony so I dragged the desk chair out there. Parking is free which is why I would return and recommend.

The hotel is small but clean and ordered. The breakfast is very nice and the location is perfect around 1 mile from San Antonio downtown.

The hotel was not super close to the Alamo and River walk, but a pretty quick drive. The hotel was very clean and we got a room with 3 king size beds, which was perfect for our family. There were lots of people at breakfast, but the staff kept the waffles cooking and everything clean.

It's very much convenient to downtown and it provides the adventure to any tourist. Would definitely use this hotel again in the near future.

They stay was pleasant. Rooms were very roomy. The only complaint I have is that the breakfast was nothing to rave about. It said free full complimentary breakfast and it wasn't!

It was a good place to have an oasis. I loved how close everything was and I would definitely stay here again in the future.

The staff was very helpful and very nice. The room was very clean with all amenities you could have. Wifi was superb and I will most definitely stay there again.

Clean, basic. A comfortable chair instead of a full size refrigerator would have been a better use of floor space. A real coffee maker would be better, too.

This is my first time staying in this hotel it's good for family and clean and convenient to all places

Hotel lobby was under construction. Plastic runways Throughout. No parking by the lobby area and was located in the back of hotel made it feel unsafe with individuals digging in dumpsters and dark on side entrance

Hotel was clean and the room was very comfortable. The staff was very courteous. The hotel is in a good location for access to Lackland AFB, Sea World, and downtown San Antonio. Travel times were less than 15 minutes to most of the sites we visited. Had a great stay!

Hotel is a little out of the way but worth it. Great reception by Sarah and very informative. Room is great, and service overall was great. Only bad point is that the rear entrance step going past the pool entrance is not clearly marked.

We were given the room which has filthy stains on the sofa and the lamp shades. This hotel doesn't meet three star rating in any aspect. The front desk clerk were nice to offer us the different room which was a little better but no where close to our expectation. The carpet flooring was not cleaned properly. There was bunch of m$m candies under the credenza and when tried to iron a shirt the iron board has disgusting stains all over. I wish I could post the picture. We were satisfied with the breakfast facility and the breakfast attendant.

Staff hospitable and helpful.Environment was clean.

tHE HOTEL WAS VERY CLEAN AND THE ROOM WAS VERY COMFORTABLE. tHE PRICE WAS AWESOME.

I love that they have a indoor pool.. and very close to the express way ..

Not in a great part of town. Pictures look better than the reality of it. Long walk to anything. Was not impressed. Staff was helpful.

Hotel was great for a more affordable option downtown. However could stand to bea bit more cleaner, bathrooms were just ok as well

The location is quick to get to. Love the view of the balcony

1002 S Laredo St San Antonio TX

Hotel highlights

  • Close to River Walk
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown San Antonio within a mile (2 km) of River Walk, Best Western Alamo Suites is within 2 miles (3 km) of other popular sights such as Alamo. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also close to this San Antonio hotel are Tower of the Americas and Shops at Rivercenter.


Dining

Free continental breakfast is served each morning from 6 AM to 10 AM.


Rooms

All 72 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ceiling fans.


Property features

Guests staying at Best Western Alamo Suites enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 3

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 2 | Sleeps 5

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Twin 3 | Sleeps 6

Suite, 2 Bedrooms, Non Smoking

Twin 2 | Sleeps 5

Guest reviews for Best Western Alamo Suites

Everyone (11) Couples (45) Business (21) Family (71) Other (5) Friends (16)
4
Everyone

Everything's nice. Just get up early and go to breakfast. It's a small eating area, and the low cost of this hotel brings in larger families. When they decide to finally get up, it's shoulder to shoulder. short walking distance from the hotspots. Good cost. Nice staff. Clean place.

By on Jun 4, 2017

Review comment responded on Jun 7, 2017

We appreciate your feedback, Thank you for staying with us! :)

3

locked out

Everyone

Check in was very unfriendly. Then told me to park in the back and neglected to tell me that there are 5 steps I would need to drag my luggage up to get to the elevator. I could have brought my bag in at check in if she had mentioned this. Very nice double king room with balcony. First night I locked myself out looking for vending machine. Went down to the desk to find it locked with a bell to ring. Rang rang rang for 15 minutes with no answer. Finally found a house phone that calls the desk and someone picked up. Fridge microwave in room. Indoor pool that kids seem to enjoy. No furniture on the balcony so I dragged the desk chair out there. Parking is free which is why I would return and recommend.

By , from d on May 7, 2017

Review comment responded on May 9, 2017

Thank you for letting us know about your issues. I will address your concerns with the front desk staff. I understand your concern regarding the sitting on the balcony. Appreciate you staying with us.

4

good hotel for business and short stay

Everyone

The hotel is small but clean and ordered. The breakfast is very nice and the location is perfect around 1 mile from San Antonio downtown.

By on Apr 24, 2017

Review comment responded on Apr 27, 2017

Thank you for taking the time to let us know a bout your stay. I am glad to know you found our hotel pleasing. Thank you for staying with us,

4

great for families

Everyone

The hotel was not super close to the Alamo and River walk, but a pretty quick drive. The hotel was very clean and we got a room with 3 king size beds, which was perfect for our family. There were lots of people at breakfast, but the staff kept the waffles cooking and everything clean.

By , from Grapevine, TX on Mar 14, 2017

Review comment responded on Apr 1, 2017

Thank you for letting us know about your stay. It is great to know you had a good experience with us.

5

nice and convenient location

Everyone

It's very much convenient to downtown and it provides the adventure to any tourist. Would definitely use this hotel again in the near future.

By , from austin, tx on Jan 14, 2017

Review comment responded on Jan 17, 2017

Thank you for taking the time to let us know about your stay. it is good to know you had a good visit. Thank you for staying with us.

4

thanksgiving weekend with son in the air force

Everyone

They stay was pleasant. Rooms were very roomy. The only complaint I have is that the breakfast was nothing to rave about. It said free full complimentary breakfast and it wasn't!

By , from New Iberia Louisiana on Dec 2, 2016

Review comment responded on Dec 7, 2016

Thank you for letting us know about your stay. I apologize if there was an error with what was stated for our breakfast. As it doesn't state full complimentary breakfast it does state a complimentary continental breakfast. Which does not serve hot items other than the oatmeal and waffles. I am glad everything else was great during your stay.

5

little vacation

Everyone

It was a good place to have an oasis. I loved how close everything was and I would definitely stay here again in the future.

By , from austin, tx on Nov 20, 2016

Review comment responded on Nov 23, 2016

Thank you for staying with us. Appreciate you taking the time to let us know about your stay.

5

nicest hotel in the city.

Everyone

The staff was very helpful and very nice. The room was very clean with all amenities you could have. Wifi was superb and I will most definitely stay there again.

By , from san antonio on Oct 14, 2016

Review comment responded on Oct 18, 2016

Thank you for letting us know about your stay. I am glad to know you had no issues with your wifi. It is great to hear when a guest had a welcoming stay.

3
Everyone

Clean, basic. A comfortable chair instead of a full size refrigerator would have been a better use of floor space. A real coffee maker would be better, too.

By , from Texas on Oct 12, 2016

Review comment responded on Oct 14, 2016

Thank you for your feedback. We appreciate you taking the time to let us know about your stay. We are still remodeling rooms where we will be removing all full size refrigerators. Thank you for staying with us.

5

nice hotel and very friendly staff

Everyone

This is my first time staying in this hotel it's good for family and clean and convenient to all places

By on Sep 12, 2016

Review comment responded on Sep 15, 2016

Thank you for taking the time to let us know about your stay. I am happy to know you had an enjoyable visit. It is always great to know when our guests felt welcomed.