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Recent guest reviews

Indoor spa was perfect after long workday. Check in was easy and breakfast was a plus.

Free breakfast was good. Hair that was not mine was found in the shower. Needs cleaned better

The staff at the Best Western Alamo suites were great! The front desk staff was quick and courteous, they were helpful in answering any questions that I had. The breakfast attendants were wonderful! They worked tirelessly to feed the hordes of hungry travelers that descended on breakfast.Best Western should rethink the seating in the breakfast area, it was not near enough for all of the guests. The housekeeping staff was exceptional. Our room was always sparkling when we returned from our activities. I noticed that they continued working into the evening as needed to clean all of the rooms. This is a busy location and the motel was full most nights. The location of the Best Western Alamo Suites is not that visually appealing, however, it was convenient to the historical sites with easy access to the freeway. The interiors of this motel are very nice and are well cared for. I would look at upgrading some of the furniture in the rooms. We had a desk chair in our room that was shabby and worn, but the up side it was the most comfortable seat to sit in. The staff of this motel should be commended. They made our stay very pleasing and if we are in town again we certainly would stay here. And if the management of this business is reading this give these people a raise!! They represented Best Western Alamo Suites with a valiant intensity that should make you proud.

The parking lot is small and cramped, and no handicapped access to the rear entrance of the building. If you use a wheelchair, or if you have a disability that prohibits you from climbing stairs, you will have to go in through the front door. The rear entry has a half flight of stairs that takes you by the pool up to the first floor. Pool hours are 10am-10pm, so I didn’t get to use the facilities. The pool area is very spartan, even more so than what the pictures show. Definitely not esthetically pleasing. My room was clean, tidy, and tastefully decorated. It obviously had been updated within the last 10 years. The bed was comfortable, and the shower had amazing water pressure. The continental breakfast was disappointing. There was a good variety of food selections. Despite a good number of choices, it just wasn’t good food. Get down to the lobby for breakfast first thing in the morning. There’s limited seating, and there are more guests than seats. It’s a little overpriced for what it is, but it is a good option for folks wanting to stay low-budget and lodge downtown.

Everything was great, staff was very helpful, food was great

Wish it was closer to downtown, but otherwise a great hotel.

I liked that it was walking distance from downtown and the pool was nice. A three bed room was especially nice and the balcony was wonderful.

The room was clean, friendly staff, great breakfast (small breakfast area) and very close to downtown. I would stay again.

Great hotel, good location . Excellent costumer service

Staff was extremely friendly, great location to attractions!

Great service through out the whole time of our stay even though it was for one night .

Hotel was clean and quiet. A/C worked great...would recommend for the location and met everything that was need for the price!

Nice hotel, good central location. Quick check in /out. Great breakfast; waffles, eggs, sausage patties, oatmeal, cereal, fruit, yogurt, and bread assortment.

Nice hotel close to downtown, good breakfast. Clean rooms and excellent indoor swimming pool

Hotel overall is old and outdated. Room needs to be renovated and updated. Closet door broken or not aligned properly that it seems it will fall off anytime. Bedroom door connecting to the bathroom and bathroom door make a squeaking sound every time you open. Carpet looks dirty, same with pillow case and curtain. There were mosquitoes flying all over the room in both nights we stayed. I’m pretty disgusted staying and sleeping in the hotel and will not recommend this hotel unless it gets renovated.

Had some fellow guests who let their little kids run loose, but that's not the fault of the hotel. The room and staff were fantastic. We were meeting our niece from out of town, and the separate bedrooms were a perfect accommodation. The front desk clerk was swamped when we checked in, but made sure I remained her focus.

Not a bad place, friendly staff and affordable rooms

S Laredo St San Antonio TX

Hotel highlights

  • Walking distance to Market Square
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown San Antonio within a short walk of Market Square, Best Western Alamo Suites is within a mile (2 km) of other popular sights such as River Walk. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 72 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ceiling fans.


Property features

Guests staying at Best Western Alamo Suites enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Twin 3 | Sleeps 6

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Queen 2 | Sleeps 5

Suite, 2 Bedrooms, Non Smoking, Jetted Tub (with Sofabed)

Twin 2 | Sleeps 5

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 2 | Sleeps 5

Guest reviews for Best Western Alamo Suites

Everyone (39) Couples (45) Business (21) Family (76) Friends (16) Other (5)
5
Business Business Travelers

Indoor spa was perfect after long workday. Check in was easy and breakfast was a plus.

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4
Everyone

Free breakfast was good. Hair that was not mine was found in the shower. Needs cleaned better

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

Thank you for being a valued guest and for providing us the feedback regarding our breakfast and your insights regarding our shower. We appreciate you taking the time to share your experience.

4
Everyone

By on Aug 27, 2019

Review comment responded on Aug 27, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

5
Families Families

The staff at the Best Western Alamo suites were great! The front desk staff was quick and courteous, they were helpful in answering any questions that I had. The breakfast attendants were wonderful! They worked tirelessly to feed the hordes of hungry travelers that descended on breakfast.Best Western should rethink the seating in the breakfast area, it was not near enough for all of the guests. The housekeeping staff was exceptional. Our room was always sparkling when we returned from our activities. I noticed that they continued working into the evening as needed to clean all of the rooms. This is a busy location and the motel was full most nights. The location of the Best Western Alamo Suites is not that visually appealing, however, it was convenient to the historical sites with easy access to the freeway. The interiors of this motel are very nice and are well cared for. I would look at upgrading some of the furniture in the rooms. We had a desk chair in our room that was shabby and worn, but the up side it was the most comfortable seat to sit in. The staff of this motel should be commended. They made our stay very pleasing and if we are in town again we certainly would stay here. And if the management of this business is reading this give these people a raise!! They represented Best Western Alamo Suites with a valiant intensity that should make you proud.

By , from Salt Lake City, Utah on Aug 18, 2019

Review comment responded on Aug 19, 2019

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

3
Business Business Travelers

The parking lot is small and cramped, and no handicapped access to the rear entrance of the building. If you use a wheelchair, or if you have a disability that prohibits you from climbing stairs, you will have to go in through the front door. The rear entry has a half flight of stairs that takes you by the pool up to the first floor. Pool hours are 10am-10pm, so I didn’t get to use the facilities. The pool area is very spartan, even more so than what the pictures show. Definitely not esthetically pleasing. My room was clean, tidy, and tastefully decorated. It obviously had been updated within the last 10 years. The bed was comfortable, and the shower had amazing water pressure. The continental breakfast was disappointing. There was a good variety of food selections. Despite a good number of choices, it just wasn’t good food. Get down to the lobby for breakfast first thing in the morning. There’s limited seating, and there are more guests than seats. It’s a little overpriced for what it is, but it is a good option for folks wanting to stay low-budget and lodge downtown.

By , from Leander, TX on Aug 10, 2019

Review comment responded on Aug 12, 2019

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

5
Families Family with small children Friends Business Business Travelers

Everything was great, staff was very helpful, food was great

By on Jul 1, 2019

Review comment responded on Jul 1, 2019

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5
Families

Wish it was closer to downtown, but otherwise a great hotel.

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

4
Everyone

By on Jun 25, 2019

Review comment responded on Jun 27, 2019

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

5
Friends Families

I liked that it was walking distance from downtown and the pool was nice. A three bed room was especially nice and the balcony was wonderful.

By on May 7, 2019

Review comment responded on May 8, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

5
Family with small children

The room was clean, friendly staff, great breakfast (small breakfast area) and very close to downtown. I would stay again.

By on Mar 14, 2019

Review comment responded on Mar 14, 2019

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

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