- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Best Western Alamo Suites
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 183 reviews
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Recent guest reviews
The room fit all 5 of us comfortably. The breakfast is good and the staff is very friendly.
I can't say enough positive things about the service and the room. Friendly front staff, management that cares about the residents. Very clean and quiet rooms. This is a great place to stay for a reasonable price. 1mi(short) walk to Riverwalk.
The room was nice and clean, breakfast was until 10 am so big plus and they had Texas shaped waffles. Right downtown so everything was close by. Few downsides were they had the same breakfast everyday and the hotel is by a dog grooming place so you hear the dogs super early.
My second night was absolutely ruined by a rude, disrespectful manager.
Great front office staff, clean rooms, awesome housekeeping. Lovely room.
room is big and clean...with the price under 100$..it near all location like restaurant and attractions...not far from river walk by driving...nice breakfast
room is big and clean...with the price under 100$..it near all location like restaurant and attractions...not far from river walk by driving...nice breakfast
Very happy with this hotel . Good breakfast clean rooms . I would 100% recommend this place and stay here again
The hotel was clean and great service my only complain was the room smelled moldy.
The rooms were up-to-date, neat and clean. Breakfast was filling with variety. There were two bus lines close by which are the best deal in town. VIA has three VIVA bus routes dedicated to tourist attractions. Ride all day for $2.75!!!
When we arrived for late check in and asked about a good place to eat, the lady at the desk gave us a card for a restaurant that never closes that was about 5 minutes away. The card was for a free Sopapilla with our entrees. It was a great recommendation and the service was wonderful. Breakfast was a pleasant surprise since normal continentals don't have the selection of fresh fruits, yogurts, variety breads, juices, cereals, scrambled eggs, sausage and my favorite -- a waffle in the shape of Texas. The pool and hot tub were relaxing as well. Small fitness room, but enough in there for a good workout. The room was spacious and quiet. Would definitely stay there again.
It was a nice experience except for the warn room - the air conditioner was not blowing enough cold air for it being on high. Gladly, we were offered another room.
Older hotel that has had a couple updates but not with the rooms. Our room had a smell. The walls were paper thin and you could hear what everyone was saying/doing. Someone above us kept jumping or running around and that's all we heard. The indoor pool was below us and we could hear people shouting! Our door would not shut on its own so we had to make sure to pull it hard. And small pet peeve...only three towels, two wash cloths and two hand towels for 2 females and one male.
NICE HOTEL LOCATED NEAR THE RIVER WALK THE ALAMO AND TOWER OF AMERICAS. I HIGHLY RECOMMEND
Everything's nice. Just get up early and go to breakfast. It's a small eating area, and the low cost of this hotel brings in larger families. When they decide to finally get up, it's shoulder to shoulder. short walking distance from the hotspots. Good cost. Nice staff. Clean place.
Check in was very unfriendly. Then told me to park in the back and neglected to tell me that there are 5 steps I would need to drag my luggage up to get to the elevator. I could have brought my bag in at check in if she had mentioned this. Very nice double king room with balcony. First night I locked myself out looking for vending machine. Went down to the desk to find it locked with a bell to ring. Rang rang rang for 15 minutes with no answer. Finally found a house phone that calls the desk and someone picked up. Fridge microwave in room. Indoor pool that kids seem to enjoy. No furniture on the balcony so I dragged the desk chair out there. Parking is free which is why I would return and recommend.
The hotel is small but clean and ordered. The breakfast is very nice and the location is perfect around 1 mile from San Antonio downtown.
The hotel was not super close to the Alamo and River walk, but a pretty quick drive. The hotel was very clean and we got a room with 3 king size beds, which was perfect for our family. There were lots of people at breakfast, but the staff kept the waffles cooking and everything clean.
It's very much convenient to downtown and it provides the adventure to any tourist. Would definitely use this hotel again in the near future.
They stay was pleasant. Rooms were very roomy. The only complaint I have is that the breakfast was nothing to rave about. It said free full complimentary breakfast and it wasn't!
Hotel highlights
- Close to River Walk
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Downtown San Antonio within a mile (2 km) of River Walk, Best Western Alamo Suites is within 2 miles (3 km) of other popular sights such as Alamo. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also close to this San Antonio hotel are Tower of the Americas and Shops at Rivercenter.
Dining
Free continental breakfast is included with your stay and awaits you each morning.
Rooms
All 72 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ceiling fans.
Property features
Guests staying at Best Western Alamo Suites enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Guest reviews for Best Western Alamo Suites
family hotel in beautful city
Everyone
The room fit all 5 of us comfortably. The breakfast is good and the staff is very friendly.
excellent place to stay!
Everyone
I can't say enough positive things about the service and the room. Friendly front staff, management that cares about the residents. Very clean and quiet rooms. This is a great place to stay for a reasonable price. 1mi(short) walk to Riverwalk.
Review comment
Ken Patel GM responded on Feb 2, 2018
Mr.Larry we appreciate you taking the time to leave us your feedback. We are happy to hear you enjoyed our cleanliness as well as our customer service. We will pass along positive comments to our staff. Thank you for staying with us.
really nice hotel close to downtown
Everyone
The room was nice and clean, breakfast was until 10 am so big plus and they had Texas shaped waffles. Right downtown so everything was close by. Few downsides were they had the same breakfast everyday and the hotel is by a dog grooming place so you hear the dogs super early.
Review comment
Ken Patel GM responded on Dec 12, 2017
We appreciate you taking the time to leave us your feedback, we are happy to hear you enjoyed our location and our newly upgraded breakfast. We thank you for staying with us. Safe travels.
everything awesome, except for the manager.
Everyone
My second night was absolutely ruined by a rude, disrespectful manager.
Review comment
Ken Patel GM responded on Nov 26, 2017
We apologize for any issues you encountered during your stay, we do appreciate you taking the time to leave us your feedback. We thank you for staying with us.
first night was awesome.
Everyone
Great front office staff, clean rooms, awesome housekeeping. Lovely room.
Review comment
Ken Patel GM responded on Nov 26, 2017
We are happy you enjoyed your stay. We appreciate your feedback, we will pass along positive comments to our staff. We thank you for staying with us.
good price with big room
Everyone
room is big and clean...with the price under 100$..it near all location like restaurant and attractions...not far from river walk by driving...nice breakfast
Review comment
Ken Patel GM responded on Nov 19, 2017
We appreciate you taking the time to give us your feedback, thank you for staying with us.
not far from river walk
Everyone
room is big and clean...with the price under 100$..it near all location like restaurant and attractions...not far from river walk by driving...nice breakfast
Review comment
Ken Patel GM responded on Nov 19, 2017
We thank you for taking the time to leave us your feedback. We will address the issues you have brought to our attention. We are happy to hear you enjoyed our newly upgraded breakfast as well as our location. Thank you for staying with us.
close to downtown
Everyone
Very happy with this hotel . Good breakfast clean rooms . I would 100% recommend this place and stay here again
Review comment
Ken Patel GM responded on Nov 11, 2017
We appreciate your feedback, thank you for staying with us.
Everyone
The hotel was clean and great service my only complain was the room smelled moldy.
Review comment
Riaz Asaria GM responded on Oct 13, 2017
Thank you for your feedback, we are happy you enjoyed our service. Thank you for staying with us! :)
close to bus line! great deal for price!
Everyone
The rooms were up-to-date, neat and clean. Breakfast was filling with variety. There were two bus lines close by which are the best deal in town. VIA has three VIVA bus routes dedicated to tourist attractions. Ride all day for $2.75!!!
Review comment
Riaz Asaria GM responded on Sep 10, 2017
We appreciate your feedback, thank you for staying with us! :)
Ms.Nicole we appreciate you taking the time to leave us your feedback, we are happy to hear you enjoyed our hot breakfast as well as our customer service. We wish you safe travels and thank you for staying with us.