Room, 2 Queen Beds
from $94
Fairfield Inn & Suites San Antonio Airport/North Star Mall
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 43 reviews
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Recent guest reviews
The hotel was located less than a mile from the North Star Mall and great restaurants nearby.
The location was great, close to lots of hotels etc
Excellent Experience would recomend this facility to anyone. Excellent staff.
I was in town on business. The location Is great for working at the Alamodome. The front desk staff was helpful on finding electronic stores and some good food. In the morning, the lady who made breakfast was amazing. She set the table. Brought me refills. And made sure I was informed of what was offered in a non pushy way. Certainly the best continental breakfast I've ever received. The shuttle operator was responsive, on time, and helped me with my bags at the airport.
The hotel has horrible security. The parking area is to small and forces you to park close to a parking garage ,that's still in the hotel's lot. They are not responsible for nothing done to your vehicle, even when the rental I had had the back window busted out. There is no cameras to help find mishaps and management just says sorry for your lost. If you are staying there make sure to take everything of value out!!
perfect location and courteous staff, prompt shuttle to airport
Staffs were great. Very friendly and helpful. Rooms were very Clean!!
We stayed one night to catch an early flight the next morning and were pleased with the value for the very reasonable rate. The room was pleasant, simply but tastefully decorated and clean. (There were no dreaded floral bedspreads even though the price was scarcely more than motel chains--a definite plus!) Weekday free airport shuttle started at 5:00 AM. Location was only about a mile from airport entrance and only took five or ten minutes to the terminal. Hotel is in the midst of a cluster of competing similar hotels, but seemed to offer the best value.
The water was never warm, so I had to take a cold shower. Not the best experience there, but overall, it was a nice room.
Just spent one night but service was very good all the time, staff was very efficient and friendly.
I cannot complain....overall it was a good experience
The best thing about our stay here is the staff. Everyone was very friendly and made you feel right at home. A very good breakfast buffet of eggs, sausage, cereals, muffins, fruit, and waffles was provided free and was a wonderful way to start the day. The lady who made the waffles for us was so nice and made us feel like part of her family. Our room was spacious with 2 double beds, tv, and a nice desk. Wifi was also complimentary. The room was very clean. Beds are a little on the firm side but I like that. They even had an indoor swimming pool which made swimming available year round. The hotel itself is nothing fancy but it was well kept and clean. The nice ammenities and the super staff made our visit perfect. We will stay here again next time in San Antonio.
host at the breakfast area was so warm, welcome everyone that came in very helpful with everyone and invited you back with open arms 10+ stars
Room was clean, beds were very comfy. Hotel staf was friendly and attentive. Breakfast bar was great. Only problem was hot tub was being worked on, so we couldn't use it, but otherwise overall great experience.
Overall the expercience was great. The young gentleman up front was very polite and helpful. He was extremely busy, due to the fact he was the only one there, but handled everything and took care of everyone in a good timely manner. Great Customer service.
Hotel was good. Clean, friendly staff, and location was close to restaurants and freeways.
The location is perfect ! Not to far from anything ! The room was clean and comfortable . The staff was awesome and very kind ! The lady that helped out with the complementary breakfast had the best service ! We fell in love with her she made us feel as if we were part of her family she was very kind and attentive. She overall made the stay even better by helping us start the day off with an awesome delicious breakfast.! Would definitely be stayin there again.
Good and Clean Hotel, Close by a mall and walkable distance to a good restaurant.
The hotel is located in the central north side and convenient to the airport, shopping centers, and restaurants. The rooms and the entire hotel is clean and well lit. The staff is friendly and helpful.
As a single woman traveling with children it was a safe environment. Room was clean and the front desk personel made sure everything was perfect.
Guest reviews for Fairfield Inn & Suites San Antonio Airport/North Star Mall
good hotel for your money & great location
Everyone
The hotel was located less than a mile from the North Star Mall and great restaurants nearby.
trip for work
BusinessTravelers
The location was great, close to lots of hotels etc
business trip
BusinessTravelers
Excellent Experience would recomend this facility to anyone. Excellent staff.
good for business
BusinessTravelers
I was in town on business. The location Is great for working at the Alamodome. The front desk staff was helpful on finding electronic stores and some good food. In the morning, the lady who made breakfast was amazing. She set the table. Brought me refills. And made sure I was informed of what was offered in a non pushy way. Certainly the best continental breakfast I've ever received. The shuttle operator was responsive, on time, and helped me with my bags at the airport.
one night stay
BusinessTravelers
The hotel has horrible security. The parking area is to small and forces you to park close to a parking garage ,that's still in the hotel's lot. They are not responsible for nothing done to your vehicle, even when the rental I had had the back window busted out. There is no cameras to help find mishaps and management just says sorry for your lost. If you are staying there make sure to take everything of value out!!
convenient to airport
BusinessTravelers
perfect location and courteous staff, prompt shuttle to airport
4th of july getaway
Families
Staffs were great. Very friendly and helpful. Rooms were very Clean!!
good value, very pleasant, near sa airport
Families
We stayed one night to catch an early flight the next morning and were pleased with the value for the very reasonable rate. The room was pleasant, simply but tastefully decorated and clean. (There were no dreaded floral bedspreads even though the price was scarcely more than motel chains--a definite plus!) Weekday free airport shuttle started at 5:00 AM. Location was only about a mile from airport entrance and only took five or ten minutes to the terminal. Hotel is in the midst of a cluster of competing similar hotels, but seemed to offer the best value.
maintenance
Singles
The water was never warm, so I had to take a cold shower. Not the best experience there, but overall, it was a nice room.
very good
Families
Just spent one night but service was very good all the time, staff was very efficient and friendly.
Thank you for taking the time to review our hotel. We are very pleased to see that you were able to enjoy your time with us. We hope to see you again in the future!