Bed is not made ever day only upon check in, For a $400 a night hotel that is simply ridiculous.
Beautiful setting and decor. However, it was surprising and a disappointment to learn that there is no room service after trying to place an order through the phone in the room (which has a button for room service). Also, the housekeeping staff knocked on our door to ask us when we were checking out an hour before checkout. We usually don’t have interactions like that at a hotel in this price point.
beautiful & very comfortable good food and close to all things
Room service food was significantly untasty and pricey
My wife and I really enjoyed our stay. It was a beautiful hotel and the rooms were very well appointed and comfortable. I enjoyed the location and the amenities. It is just one classy place!
Great experience. Especially enjoyed our time on the tennis court.
Beautiful hotel with very spacious rooms with extremely comfortable beds. Weather was bad but kids still enjoyed themselves at the indoor pool. Breakfast at the restaurant was delicious but service was a bit slow but in all fairness I believe they were hosting a large group. Overall very good experience. We'll be back soon.
I can't say enough about the Eilan Hotel and the staff! I told them that we were staying there for our anniversary and they went out of their way to make our stay a memorable. The room was just beautiful with an awesome view, there was chilled champagne with chocolate strawberries waiting for us in our room along with complimentary cocktails. The rooms are beautiful, relaxing and very clean a true spa experience. We can't wait to go back for Valentine's day, we are 110 satisfied with our stay at Eilan's and would recommend it to anyone!
Wonderful experience. Close to shopping and restaurants! Very beautiful!
Nice hotel for a weekend getaway. The hotel itself is beautiful as well as its surrounding areas. The staff was very friendly and courteous. Big plus--it's very close to Six Flags and La Cantera Shops(outdoor mall).
I love this hotel, it has excellent location. The room is very luxury, with many amenities.
This hotel is fantastic. Very modern style. The shower system is really cool. It has three body sprays and rainfalls. The only thing is that I wish it had microwave.
Very nice place, comfortable and beautiful room, very nice and friendly stuff, amazing spa! You have everything you can think about when you spend your romantic weekend. 5 minutes drive to the huge shopping center, you can find all you only want for every budget.
Eilan Hotel and Spa, Ascend Resort Collection places you within a mile (2 km) of popular attractions like The Rim Shopping Center and Six Flags Fiesta Texas. This 163-room, 4.5-star aparthotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Explore the aparthotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Each apartment is air-conditioned and has an array of amenities, including an iPod dock, a coffee maker, and free local calls. A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a laptop-compatible safe and an ironing board.
At Eilan Hotel and Spa, Ascend Resort Collection, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for USD 35 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a gym, a steam room, and outdoor tennis courts.
Bed is not made ever day only upon check in, For a $400 a night hotel that is simply ridiculous.
Beautiful setting and decor. However, it was surprising and a disappointment to learn that there is no room service after trying to place an order through the phone in the room (which has a button for room service). Also, the housekeeping staff knocked on our door to ask us when we were checking out an hour before checkout. We usually don’t have interactions like that at a hotel in this price point.
beautiful & very comfortable good food and close to all things
Room service food was significantly untasty and pricey
My wife and I really enjoyed our stay. It was a beautiful hotel and the rooms were very well appointed and comfortable. I enjoyed the location and the amenities. It is just one classy place!
Great experience. Especially enjoyed our time on the tennis court.
Beautiful hotel with very spacious rooms with extremely comfortable beds. Weather was bad but kids still enjoyed themselves at the indoor pool. Breakfast at the restaurant was delicious but service was a bit slow but in all fairness I believe they were hosting a large group. Overall very good experience. We'll be back soon.
I can't say enough about the Eilan Hotel and the staff! I told them that we were staying there for our anniversary and they went out of their way to make our stay a memorable. The room was just beautiful with an awesome view, there was chilled champagne with chocolate strawberries waiting for us in our room along with complimentary cocktails. The rooms are beautiful, relaxing and very clean a true spa experience. We can't wait to go back for Valentine's day, we are 110 satisfied with our stay at Eilan's and would recommend it to anyone!
Wonderful experience. Close to shopping and restaurants! Very beautiful!
Thank you for sharing your detailed review, sameer. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.