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Recent guest reviews

First, we can't check in until 3pm, if not you have to pay a $40 fee to go in your room early. There was people smoking and drinking outside their room, smelled like skunk everywhere, horrible. Inside was so dark, large lamp did not work. Towels smelled bad and were folded humid or semi-wet. Bed sheets did not smell clean! NO COFFEE MAKER inside room. Super loud neighbors hitting the walls and doors next to us late at night. Then started knocking at our door! I felt completely UNSAFE, for my family and my self. We had our kids w us. I ordered a wake up call and they didn't call, so of course we missed our "free breakfast". We went down to the front desk and couldn't even get pass the front door, because the front desk clerk, yelled at us "breakfast is over!!". No good morning, how can I help you? Just gave a horrible attitude in person and over the phone! So disrespectful! A female! It was 9am and we were all getting ready to leave, and someone starts knocking at our door so hard and loud, I quickly ask, who is it?, and see no one by the door, then that someone proceeded to enter into our room while we were changing our clothing. I called the front desk and advised them on what happened. They just simply said "oh it must've been the housekeeper." BUT checkout is at 11am! So I was super displeased with the front desk response. Over all a horrible unsafe and unsanitary experience! I DO NOT RECOMMEND STAYING HERE ALONE OR WITH LESS WITH YOUR FAMILY AND LITTLE ONES! NOT WORTH IT

Bathroom have pee in the seat of thr toilet in the shower xurtsin floors war dirty snd stivky i clean then with a towell smd my feet the whole floor sheets have hair snd cigarrete burns , tmricjes creekets lots of creekers for some reason , i as hose keeping to clean the floor they cane nade the ged snd ignore the floor also i i have to ask fot bleach to clesn the bathroom , the provided to me With out offering to clean it !! Property is upgrade but really dirty capota y pintura !!! Also tge area i did not was that bad :-( i even have to call the police someobe will it kill hiswife. No one did nothing the staff did not care

I like the location, but don't like there is no free breakfast and parking.

warning do not book unless you have no choice, bad neighborhood, pictures are NOT representative management is rude and not helpful. rooms are in poor condition, dated and absolutely filthy STAY AWAY

Very clean, almost new. Very reasonably price. We would stay here again. Lucy and Jimmy

The room was clean. The employee who checked us in was very helpful and courteous. His customer service was exceptional.

It was nicely decorated, spacious & clean...Loved the fluffy pillows but the King bed had a mattress with springs in it. I could feel every spring. If they update the mattress to memory foam or a pillow top or even a pillow top mattress pad, I would never stay anywhere else.

Extremely limited breakfast offerings and i mean limited. You had juice, coffee, toast, waffles and Frosted Flakes. When I booked it said “hot breakfast”, so I guess the coffee and waffles make it such :)

It was ok... It was cleanish. I was there for a graduation from lackland..it was just a place to sleep and shower

Staff is really bad and don't care attitude, Couldn't get hot water and lot of dust around hotel and management really don't care attitude

No sugars and cream for the coffee in the room. No glass in the microwave so I couldn't make the popcorn for my 4 yr old. No shampoo/conditioner. Fridge is bare minimum. Staff are friendly. Continental breakfast is ok.

1. Someone stole my son's tablet from the draw 2. Manager was rude 3.swiming pool was dirty 4. No toilet paw paper

First of all we got lost looking for it,it's not Knights inn it's call super8, and they didn't give me the room I ordered, they gave me and old room with two beds and wasn't to clean . it just wasn't the romantic evening or room I was planning on . it was OK but not what I was looking for. Thanks Charles Rogers...

The location was satisfactory for my purpose in San Antonio although the staff was somewhat rude. The manager was helpful but had to be called in when there was a problem. The Wifi was virtually non existent and they didn't have a working business center. The first room we were given, the ac unit was extremely noisy and we had to be moved to another room. The microwave in the second room did not work and had to be replaced. The showerhead height is for people 5 feet tall or less so watch your head. Other than that I had a great time seeing my son at his graduation from boot camp at Lackland AFB.

this hotel is in a bad part of town, do not stay here!!!!!

This hotel sorted towels every night, dis not make up the room each day, shorted the bathroom on toilet paper. Overall the experience here was bad. Do not recommend them at all.

The only positive thing I can say about this hotel was it was close to the Lackland base entrance. The pool wad not clean, the microwave did not work except for three buttons, we asked for more pillows for our room, and was told they did not have anymore. We asked for extra towels since we'd be staying for 5 days (and had a toddler with us), we could only recieve towels if we gave them our dirty towels. Our TV remote did not work, we had to actually stand at the TV to change the channel. The toilet was very wobbly, so you had to be careful sitting on it. Over all I will never say at another super 8 again. I was very, disappointed in our stay.

The location is in a bad part of town. The rooms are dirty. Every day when we came back to the hotel we had to have our room key reprogramed for the room, then we had to go ask for clean towels and more coffee cups and coffee for the next morning. We had an issue with the a/c in our room and we called the front desk and we were told they couldent have it fixed till the next day. So we asked to be moved o a different room and they said "no thats the room you paid for." It was 90 deg outside at 10 pm. The furniture was broken and part of the wall was falling off. One of our other rooms smelled like cat urine and the carpet was gross. This place needs to be closed or new owners need to take over and raise the standards!!! I will never stay at this Super 8 again!!

Sw Loop 410 San Antonio TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Business center

Located 3.1 mi (4.9 km) from Wilford Hall Medical Center, Econo Lodge Near Lackland Air Force Base - SeaWorld is within a 10-minute drive of other popular attractions like Wolff Municipal Stadium. This 60-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Guests of Econo Lodge Near Lackland Air Force Base - SeaWorld enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a vending machine, and a TV in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Double Queen Smoking room

2 Queen Beds | Sleeps 4

King Smoking Room

1 King Bed | Sleeps 2

Accessible King Non Smoking Room

1 King Bed | Sleeps 2

Guest reviews for Econo Lodge Near Lackland Air Force Base - SeaWorld

Everyone (5) Couples (4) Business (1) Family (25) Other (1)
1
Family with small children

First, we can't check in until 3pm, if not you have to pay a $40 fee to go in your room early. There was people smoking and drinking outside their room, smelled like skunk everywhere, horrible. Inside was so dark, large lamp did not work. Towels smelled bad and were folded humid or semi-wet. Bed sheets did not smell clean! NO COFFEE MAKER inside room. Super loud neighbors hitting the walls and doors next to us late at night. Then started knocking at our door! I felt completely UNSAFE, for my family and my self. We had our kids w us. I ordered a wake up call and they didn't call, so of course we missed our "free breakfast". We went down to the front desk and couldn't even get pass the front door, because the front desk clerk, yelled at us "breakfast is over!!". No good morning, how can I help you? Just gave a horrible attitude in person and over the phone! So disrespectful! A female! It was 9am and we were all getting ready to leave, and someone starts knocking at our door so hard and loud, I quickly ask, who is it?, and see no one by the door, then that someone proceeded to enter into our room while we were changing our clothing. I called the front desk and advised them on what happened. They just simply said "oh it must've been the housekeeper." BUT checkout is at 11am! So I was super displeased with the front desk response. Over all a horrible unsafe and unsanitary experience! I DO NOT RECOMMEND STAYING HERE ALONE OR WITH LESS WITH YOUR FAMILY AND LITTLE ONES! NOT WORTH IT

By on Mar 13, 2023

Review comment responded on Mar 17, 2023

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family Partner Couples Business Business

Bathroom have pee in the seat of thr toilet in the shower xurtsin floors war dirty snd stivky i clean then with a towell smd my feet the whole floor sheets have hair snd cigarrete burns , tmricjes creekets lots of creekers for some reason , i as hose keeping to clean the floor they cane nade the ged snd ignore the floor also i i have to ask fot bleach to clesn the bathroom , the provided to me With out offering to clean it !! Property is upgrade but really dirty capota y pintura !!! Also tge area i did not was that bad :-( i even have to call the police someobe will it kill hiswife. No one did nothing the staff did not care

By on Dec 6, 2021

Review comment responded on Dec 9, 2021

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Thank you for taking the time to share your experience and to bring these matters to our attention. I do hope you'll return and let us show you a far better experience.

3
Family

I like the location, but don't like there is no free breakfast and parking.

By on Apr 26, 2021

Review comment responded on May 1, 2021

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

1
Family

warning do not book unless you have no choice, bad neighborhood, pictures are NOT representative management is rude and not helpful. rooms are in poor condition, dated and absolutely filthy STAY AWAY

By , from New Jersey on Feb 17, 2020

Review comment responded on Feb 21, 2020

Hello Richard and thank you for your feedback. We are sorry that you have such strong negative opinions regarding your recent stay and we are wondering if you opined for the correct hotel you may have stayed at. We just completed a significant modernization of our facility and the pictures are of our real time product. Thank you. Hotel Guest Experience Team

5
Everyone

By on Feb 3, 2020

Review comment responded on Feb 8, 2020

Greetings and thank you for your feedback from your recent stay with us. We are overwhelmed that you described your stay at our newly renovated property as perfect. Thanks for traveling and we hope to see you again soon! Sincerely, Hotel Guest Experience Team

5
Family Family

Very clean, almost new. Very reasonably price. We would stay here again. Lucy and Jimmy

By on Jan 7, 2020

Review comment responded on Jan 9, 2020

Thank you for your feedback from your recent stay. We are delighted that you enjoyed your stay and that our newly renovated facility met your expectations. Thanks for traveling and we hope to welcome you back soon! Sincerely, Hotel Guest Experience Team

5
Family Family

The room was clean. The employee who checked us in was very helpful and courteous. His customer service was exceptional.

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Greetings J&K. Thank you for your feedback from your recent stay with us. We appreciate you taking the time to let us know of your recent visit and are thrilled that you enjoyed the viait and found our guest service delivery on point. We look forward to welcoming you back again. Thanks for traveling. Sincerely, Hotel Guest Experience Team

5
Family Family

It was nicely decorated, spacious & clean...Loved the fluffy pillows but the King bed had a mattress with springs in it. I could feel every spring. If they update the mattress to memory foam or a pillow top or even a pillow top mattress pad, I would never stay anywhere else.

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Dear Patron, Good day and thank you for your recent visit and feedback regarding said visit. We are very appreciative that you chose to stay with us and are delighted that everything went so well for you. We look forward to welcoming you back in the near future. Please rest assured that brand new mattresses will be in all guest rooms later this year. Thank you. Sincerely, Hotel Guest Experience Team

3
Everyone

By on Jan 22, 2019

Review comment responded on Feb 20, 2019

Thank you for choosing to to stay with us during your recent trip to San Antonio. We are moving at a rapid pace with our renovations and we are confident that you as well as other patrons will find the hotel more inviting during your next stay. Thanks for traveling!

3
Everyone

Extremely limited breakfast offerings and i mean limited. You had juice, coffee, toast, waffles and Frosted Flakes. When I booked it said “hot breakfast”, so I guess the coffee and waffles make it such :)

By on Sep 10, 2018

Review comment responded on Oct 25, 2018

We will address this directly

Econo Lodge Near Lackland Air Force Base - SeaWorld

2211 Sw Loop 410, San Antonio, TX 78227
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