Unfortunately this property to many concerns to mention, but will focus on the main issues. There was constrution going on at the location that wasn't outlined on the website or when we called to confirm, the rooms were dirty to include blood stains on the sheets, bathrooms were left untighty with dirty towels in the corner, and the employees outside of the cleaning personnel were not friendly when these issues were brought to the table. The only thing that was done was the towels were picked up but the sheets and comforter was not replaced. When a customer has concerns the least a hotel manager can do is get another room, versus just brushing it under the rug. Parking was a disaster due to onsite construction and offsite construction. Defintely unaccpetable for such a large firm like Marriot, we will not be staying at this location again and will not recommend to friends or family.
Very quiet and clean accommodations. Everyone was nice and helpful. Will definitely stay again.
Everything all right!
This hotel was definitely bang for the buck! The ONLY negative factor, and it's small... is that the room should have a bathroom fan. Other than that, location is excellent with several shopping and dining options nearby and a 10-15 minute walk to the Riverwalk. Hotel itself was clean, great staff, and the Starbuck's Bistro was excellent. Great food available right at the hotel if we didn't feel like going out. We'd defintely stay here again!
Perfect for a weekend getaway, in walking distance to River Walk, restaurants & shopping. Staff was great! I only wish there was hot tub at the hotel.
The staff was Super Friendly and Helpful. The rooms are in serious need of upkeep and fumigation. Our room was full of roaches and we had to be moved. Unfortunately the room we were moved to was so loud the only thing we were looking forward to was leaving! Also, the fact that we had to pay for parking was Ludacris! We will NEVER stay at a COURTYARD by MARRIOT hotel EVER AGAIN!
The hotel was generally quiet. There was little to no noise heard while in our room. The room smelled like a wet towel. The sheets were a little hard. The pool and hot tub were nice but the pool was a little dirty. The fitness center had some decent exercise machines. I really didn’t like that I had to pay to park in the hotel parking lot. Seems like they’re trying to make money. This really shouldn’t be a $$$ hotel. Maybe $$. Overpriced.
Very good for the price and pleasant. Also, the Riverwalk is about 10 minutes walk.
trash bin not cleaned balcony door knob loose and screw fell off. main toilet flush button not working no information provided regarding limited service prior to check in. When tried to raise that issue, the receptionist told that they can return money, which made me feel unwelcome. anything asked was ignored by reception
Location was great and friendly staff great coffee and take out availability
Everything was wonderful, nice clean rooms and friendly staff.
The check-in host was very helpful & offered directions to the restaurant we had reservations at without hesitation. The room did smell a bit musty
Located in Downtown San Antonio within a short walk of River Walk, Courtyard by Marriott San Antonio Downtown/Market Square is within a mile (2 km) of other popular sights such as Henry B. González Convention Center. This 149-room, 3-star aparthotel has an outdoor pool along with free in-room WiFi and a gym.
This aparthotel is home to a bistro and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
Each apartment is air-conditioned and has an array of amenities, including a sofa bed, a refrigerator, and a coffee maker. A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a phone, an ironing board, and a desk. Housekeeping is available on request.
At Courtyard by Marriott San Antonio Downtown/Market Square, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a library.
Unfortunately this property to many concerns to mention, but will focus on the main issues. There was constrution going on at the location that wasn't outlined on the website or when we called to confirm, the rooms were dirty to include blood stains on the sheets, bathrooms were left untighty with dirty towels in the corner, and the employees outside of the cleaning personnel were not friendly when these issues were brought to the table. The only thing that was done was the towels were picked up but the sheets and comforter was not replaced. When a customer has concerns the least a hotel manager can do is get another room, versus just brushing it under the rug. Parking was a disaster due to onsite construction and offsite construction. Defintely unaccpetable for such a large firm like Marriot, we will not be staying at this location again and will not recommend to friends or family.
Very quiet and clean accommodations. Everyone was nice and helpful. Will definitely stay again.
Everything all right!
This hotel was definitely bang for the buck! The ONLY negative factor, and it's small... is that the room should have a bathroom fan. Other than that, location is excellent with several shopping and dining options nearby and a 10-15 minute walk to the Riverwalk. Hotel itself was clean, great staff, and the Starbuck's Bistro was excellent. Great food available right at the hotel if we didn't feel like going out. We'd defintely stay here again!
Perfect for a weekend getaway, in walking distance to River Walk, restaurants & shopping. Staff was great! I only wish there was hot tub at the hotel.
The staff was Super Friendly and Helpful. The rooms are in serious need of upkeep and fumigation. Our room was full of roaches and we had to be moved. Unfortunately the room we were moved to was so loud the only thing we were looking forward to was leaving! Also, the fact that we had to pay for parking was Ludacris! We will NEVER stay at a COURTYARD by MARRIOT hotel EVER AGAIN!
The hotel was generally quiet. There was little to no noise heard while in our room. The room smelled like a wet towel. The sheets were a little hard. The pool and hot tub were nice but the pool was a little dirty. The fitness center had some decent exercise machines. I really didn’t like that I had to pay to park in the hotel parking lot. Seems like they’re trying to make money. This really shouldn’t be a $$$ hotel. Maybe $$. Overpriced.
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Thank you for your feedback. We have shared your feedback with the appropriate hotel departments to ensure our pool is always in the best condition. We hope to see you soon.