Air conditioning was poor, bathtub would not drain, had to change rooms because no maintenance was not available.
I liked that the parking lot was very lighted and the hotel had cameras everywhere. Also, I liked that my kids were able to use the pool after 10 because we didn't get in until about 10:15 p.m. as long as they were quiet.
Toilet not flushing well. Egg tasted like rubber. Front desk clerk paying more attention to the cat and made us wait.
the rooms didn't smell good, the bathroom was dirty.
Indoor pool was good, hotel under construction mess everywhere. Construction not listed on web page before booking. Room smelly.
I just came at a bad time they were renovating the eating area so it was cluttered.
Location was convenient.. Rooms were clean. Breakfast menu could be slightly better
The hotel's location is great. The first day our room wasn't clean even though we left early. The second day, they come to ask but that day we needed to stay in late. The tub had the bottom black whete the dirt stays. The breakfast is pretty good but the last day i asked for milk and i was told right away yhat there wasn't any. A few minutes later they had brought some. The room that i got was right next to the stairs and you can hear all the noise of the door closing all night long. I couldn't sleep.
They don't have available rooms the reservation day and now they don't want to reimburse me
Room air conditioner needs repairs and or replaced. Bath/shower water was luke warm
The hotel was very convenient to the freeway. The hotel was very comfortable and clean.
Great amenities. Nice pool. Comfy beds. A bit dated. Carpet in room felt grimy. Staff was for the most part friendly. Breakfast was good. Overall good stay. I would book again.
The pool was super super super nasty you couldn't see 1 step down the pool
Didn’t expect my room to be big and roomy. The bed was nice, restroom was nice, and the whole hotel was nice. Easy check in and easy check out with no problems. I would book a room at this hotel again whenever I come back to San Antonio.
Daniel was working at the time, stated our room was not held for us after a 6 hour drive with 4 children. Daniel stated he was unable to call his supervisor and was unable to help us find another place to stay. He was rude, uncaring, and hateful.
Comfort Inn and Suites Near Medical Center is located 1.5 mi (2.4 km) from Wonderland of the Americas Mall and within a 10-minute drive of North Star Mall. This 82-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Comfort Inn and Suites Near Medical Center, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a computer station.
Air conditioning was poor, bathtub would not drain, had to change rooms because no maintenance was not available.
I liked that the parking lot was very lighted and the hotel had cameras everywhere. Also, I liked that my kids were able to use the pool after 10 because we didn't get in until about 10:15 p.m. as long as they were quiet.
Toilet not flushing well. Egg tasted like rubber. Front desk clerk paying more attention to the cat and made us wait.
the rooms didn't smell good, the bathroom was dirty.
Indoor pool was good, hotel under construction mess everywhere. Construction not listed on web page before booking. Room smelly.
I just came at a bad time they were renovating the eating area so it was cluttered.
Location was convenient.. Rooms were clean. Breakfast menu could be slightly better
The hotel's location is great. The first day our room wasn't clean even though we left early. The second day, they come to ask but that day we needed to stay in late. The tub had the bottom black whete the dirt stays. The breakfast is pretty good but the last day i asked for milk and i was told right away yhat there wasn't any. A few minutes later they had brought some. The room that i got was right next to the stairs and you can hear all the noise of the door closing all night long. I couldn't sleep.
They don't have available rooms the reservation day and now they don't want to reimburse me
Dear Omar, We are so sorry to read about your experience with your reservation. We thank you for your feedback and patience as we investigate your situation further. We understand your frustrations, so please feel free to contact us directly at the hotel if you are in doubt. Sincerely, Clara Social Media Director
Sheileen, Hello and we appreciate the time that you took to provide details from your recent stay with us. We apologize that your stay was met with discrepancies and we would like to earn your confidence again in the future when your travels bring you back to San Antonio. We look forward to welcoming you back to our soon to be modernized hotel. Thank you. Sincerely, Hotel Guest Experience Team