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Recent guest reviews

Very nice hotel!! I will definitely stay there again in the future.

This place was very clean. The staff were friendly and when our air conditioner broke, they moved us to a different room immediately. Very quiet and full breakfast included.

For the price I paid I expected better features and newer appliances. Also housekeeping knocked on my door at 9am to check out which was very rude.

It was a little hard to get to from the interstate.

Breakfast serving was good

The place is very nice, the staff is friendly, the rooms are comfortable. I do however have 2 things that could have been better. #1 outdoor seating. Due to covid all the indoor lounge areas were off limits so some outdoor seating would have been a big plus. #2 adding non-meat items to breakfast options such as potatoes or oatmeal, all that was available was meat & eggs. Other than that our stay was comfortable.

Very nice room. The hotel night desk person was extremely friendly and helpful. They offer the breakfast very early to accommodate those going to graduation on base. Would definitely recommend this hotel for people going to graduation on lackland AFB.

I liked the convenience of how close it was to the Air Force base. They akso provided helpful information on the Air Force basic training graduation. Very helpful, friendly staff.

Staff is very friendly and helpful!! Room has a bad smell

Great location and the breakfast was hot and delicious.

No restaurant or outdoor pool,....,.........................................................

Didn't spend any time at BW to evaluate any other amenities!

Very helpful with Lackland base. Bar staff is amazing!

Convenient for getting to Lackland AFB. Motel staff provided information about the graduation ceremony that they had prepared prior to our arrival. The pages of info provided to me were extremely helpful. That staff at the front desk are very helpful.

Wonderfully helpful and very knowledgeable staff. We really enjoyed our stay. We will be staying there again.

Staff was so pleasant. There was ceiling fan in room which is something you don't see hardly at all, really helped with the heat and humidity of San Antonio. Less than a mile to Lackland. Hotel even had reception for BMT graduates and their family's. Rooms were very clean. Walk in shower was amazing. Would stay there again if another family member is stationed at Lackland in future.

Crooked Trail San Antonio TX

Hotel highlights

  • Close to Lackland Air Force Base
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in West San Antonio within a mile (2 km) of Lackland Air Force Base, Best Western Plus Lackland Hotel & Suites is within a few miles (5 km) of other popular sights such as Lackland Air Force Base Visitor Center. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Best Western Plus Lackland Hotel & Suites's 77 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also standard.


Property features

At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

1 King Bed and 1 Queen Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

1 King Bed | Sleeps 3

Guest reviews for Best Western Plus Lackland Hotel & Suites

Everyone (19) Couples (3) Family (15) Other (1)
5
Family with small children

Very nice hotel!! I will definitely stay there again in the future.

By on Dec 3, 2021

5
Family

This place was very clean. The staff were friendly and when our air conditioner broke, they moved us to a different room immediately. Very quiet and full breakfast included.

By on Nov 7, 2021

Review comment responded on Nov 30, 2021

Thank you for your review. I am glad our staff were able to take care of you. We hope you and your family come back soon.

5
Family with small children

For the price I paid I expected better features and newer appliances. Also housekeeping knocked on my door at 9am to check out which was very rude.

By on Nov 1, 2021

5
Family

It was a little hard to get to from the interstate.

By on Oct 29, 2021

4
Everyone

Breakfast serving was good

By on Oct 18, 2021

Review comment responded on Nov 18, 2021

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay was a very nice one! We look forward to welcoming you back to the hotel in the near future.

4
Partner Couples Family

The place is very nice, the staff is friendly, the rooms are comfortable. I do however have 2 things that could have been better. #1 outdoor seating. Due to covid all the indoor lounge areas were off limits so some outdoor seating would have been a big plus. #2 adding non-meat items to breakfast options such as potatoes or oatmeal, all that was available was meat & eggs. Other than that our stay was comfortable.

By on Mar 16, 2021

Review comment responded on Mar 27, 2021

Dear Guest, Thank you for taking the time to review our property. We are so glad you had a nice stay. We are sorry you missed seeing all the extra "non-meat" items we offer in our breakfast, such as, cereal, oatmeal, fruit, pastries, biscuits and gravy. We also apologize for our seating arrangements, currently we only have a small seating area outside of our pool area that is open to all of our guest to enjoy. We hope you and your family visit again in the future.

5
Family Family

Very nice room. The hotel night desk person was extremely friendly and helpful. They offer the breakfast very early to accommodate those going to graduation on base. Would definitely recommend this hotel for people going to graduation on lackland AFB.

By on Feb 11, 2020

5
Family with small children Family

I liked the convenience of how close it was to the Air Force base. They akso provided helpful information on the Air Force basic training graduation. Very helpful, friendly staff.

By on Nov 4, 2019

3
Family Family

Staff is very friendly and helpful!! Room has a bad smell

By on Oct 14, 2019

5
Everyone

Great location and the breakfast was hot and delicious.

By on Jul 16, 2019

Best Western Plus Lackland Hotel & Suites

3635 Crooked Trail, San Antonio, TX 78227
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