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 San Antonio • 1 Room
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Best Western Plus Lackland Hotel & Suites

2.5 out of 5.0
Overview Reviews Amenities & Policies
3635 Crooked Trail, San Antonio, TX
1-844-663-2269
4.4
out of 5
"Very good!"
See all 55 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Staff is very friendly and helpful!! Room has a bad smell

Great location and the breakfast was hot and delicious.

No restaurant or outdoor pool,....,.........................................................

Didn't spend any time at BW to evaluate any other amenities!

Very helpful with Lackland base. Bar staff is amazing!

Convenient for getting to Lackland AFB. Motel staff provided information about the graduation ceremony that they had prepared prior to our arrival. The pages of info provided to me were extremely helpful. That staff at the front desk are very helpful.

Wonderfully helpful and very knowledgeable staff. We really enjoyed our stay. We will be staying there again.

Staff was so pleasant. There was ceiling fan in room which is something you don't see hardly at all, really helped with the heat and humidity of San Antonio. Less than a mile to Lackland. Hotel even had reception for BMT graduates and their family's. Rooms were very clean. Walk in shower was amazing. Would stay there again if another family member is stationed at Lackland in future.

Location great, staff goes above and beyond but bathroom showers need to be redone. Shower pretty moldy. Bought cleaner before use

For the little time we spent in the room it was comfortable and very clean.

Great hotel to stay at if you are there for airman's graduation. Stayed there to see our son graduate. Easy to get to base and variety of restaurants, less than 10 min. away. San Antonio 20 min away. Pool/ hot tub area clean. Small exercise room. Computer room avail. Staff helpful. Housekeeping courteous. Would stay there agin. Definitely recommend.

We stayed 7 nights. The entire stay was a very pleasurable experience. Every staff member, from the front desk to the Maids were very friendly & helpful. The breakfasts were outstanding, especially for being free. The entire facility was kept very clean. We would definitely stay here again and would not hesitate to recommend this Hotel to friends.

This is the nicest hotel close to Lackland afb. Free breakfast. Enough said.

Room was sure clean. Staff was great.Thanks I will stay there again.

We stayed here for BMT graduation at Lackland. It is just a 5 minute drive to the base. The hotel is quiet, very comfortable and the breakfast was decent. The decor is modern and creates a pleasant atmosphere. I would stay here again if I visit the base.

On Thursday, the day before BMT graduation, it would be nice to have the breakfast also start at 0530 like it does on Friday. The Thursday activities/briefings actually start earlier than the Friday ones.

Crooked Trail San Antonio TX

Hotel highlights

  • Steps from Lackland Air Force Base
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in West San Antonio, Best Western Plus Lackland Hotel & Suites is adjacent to Lackland Air Force Base with other popular attractions like Lackland Air Force Base Visitor Center within a within a few miles (5 km). This 77-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast. Quench your thirst with a drink at the bar/lounge.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

King 1 | Sleeps 2
$94* Per night/room Nov 1 - Nov 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

King 1 | Sleeps 3

Suite, Multiple Beds, Non Smoking, Kitchenette

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Lackland Hotel & Suites

Everyone (18) Couples (7) Family (31) Other (2)
3
Families Families

Staff is very friendly and helpful!! Room has a bad smell

By on Oct 14, 2019

5
Everyone

Great location and the breakfast was hot and delicious.

By on Jul 16, 2019

3
Families Families

No restaurant or outdoor pool,....,.........................................................

By on Jun 17, 2019

5
Everyone

By on Apr 22, 2019

4
Friends Families

Didn't spend any time at BW to evaluate any other amenities!

By on Mar 20, 2019

5
Families Families

Very helpful with Lackland base. Bar staff is amazing!

By on Mar 19, 2019

5
Families

Convenient for getting to Lackland AFB. Motel staff provided information about the graduation ceremony that they had prepared prior to our arrival. The pages of info provided to me were extremely helpful. That staff at the front desk are very helpful.

By on Mar 8, 2019

5
Everyone

By on Jan 6, 2019

4
Everyone

By on Dec 31, 2018

5
Everyone

Wonderfully helpful and very knowledgeable staff. We really enjoyed our stay. We will be staying there again.

By on Dec 30, 2018

Best Western Plus Lackland Hotel & Suites

3635 Crooked Trail, San Antonio, TX 78227
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