Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Property amenity
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Two Room 1 King 1 Queen Suite Apartment Living Room Kitchen High Speed Internet Access Non Smoking

  • Sleeps 4

Suite, 1 King Bed With Sofa Bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3

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About the neighborhood

San Antonio

Best Western Plus Lackland Hotel & Suites is located within a few miles (5 km) of Lackland Air Force Base and Wilford Hall Medical Center. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Joint Base San Antonio - 12 min walk - 0.7 miles
  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • San Antonio SeaWorld - 10 min drive - 10.8 miles
  • River Walk - 13 min drive - 13.8 miles
  • Six Flags Fiesta Texas - 21 min drive - 22.6 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Tropical Hideway - ‬4 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and a fitness center
At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

What can I see around Best Western Plus Lackland Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in San Antonio, which is close to Lackland Air Force Base, Aquatica San Antonio Waterpark, and Wolff Municipal Stadium. Joint Base San Antonio is also within a driving distance of 1.1 mi.

Is there parking available at Best Western Plus Lackland Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Lackland Hotel & Suites include a casino at the property?

No, Best Western Plus Lackland Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lackland Hotel & Suites?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Plus Lackland Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and an indoor pool.

Does Best Western Plus Lackland Hotel & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Lackland Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Lackland Hotel & Suites offers free buffet breakfast though there is no restaurant.

Will Best Western Plus Lackland Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Lackland Hotel & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus Lackland Hotel & Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Lackland Hotel & Suites?

The closest major airport to Best Western Plus Lackland Hotel & Suites is San Antonio International Airport (SAT), which is 16.9 mi away (20 minutes by car).

Are there rooms with balconies at Best Western Plus Lackland Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Lackland Hotel & Suites.

Reviews

Best Western Plus Lackland Hotel & Suites Reviews

8.8

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

Reviews

10/10 Excellent

Jazmine Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara, Boone

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
The property was close to Lackland AFB where my son was graduating from BMT and it was easy and quick to get there from the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Burtrum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Roy

Stayed 1 night in Aug 2025

6/10 Okay

ELVIA

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
They need to do a better job cleaning the rooms especially the restrooms. Continental breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Javant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Traveled with family
Our air conditioner had a malfunction where you couldn’t turn it up or down so it stayed about 62 in there. Also, none of the sockets worked in the bathroom and our room keys didn’t work correctly. We brought all of the concerns up to the staff and they said they were aware of everything and didn’t offer to correct anything or send us to another room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Joshua

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not worth the price

Service was outstanding but hotel was ran down and uncomfortable
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable rooms with all amenities. Extremely close to the Air Force Base. I would have given all 5 stars, if it wasn’t for a mishap with my room needing a new card reader, and not being available to acess for awhile.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. They provided us with info for BMT graduation and served breakfast early as well. The breakfast was very good and plenty of variety for us. Room was clean and comfy. Pool areas also clean. Very easy drive to stores and Lackland base.
Stayed 3 nights in Aug 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, amenities
I stayed here for 3 nights and 2 days while attending a BMT graduation. Upon arrival, the staff was warm and welcoming. Check-in was smooth, and they provided a map along with helpful information about the graduation events. Parking is open and free, and I never had trouble finding a spot. The room was okay: comfortable enough, though it did have a slightly old smell if the air conditioning wasn’t running. The shower grout looked outdated, so I’d recommend bringing shower shoes, although they do provide a bath mat. For those with long hair like mine, they do have hair dryers available. The refrigerator and microwave both worked extremely well, which was a plus. It was quiet throughout my stay, and the elevators were quick and reliable. Breakfast is served daily, and on Wednesdays and Thursdays, it starts earlier (5:30 AM) to accommodate BMT graduation schedules. The hotel is just a 7–9 minute drive to Lackland AFB, and I never had to wait in a long line when driving to the BMT events nor dropping my Airman off. I didn’t use the pool or gym, and I didn’t spend time in the lobby, but it looked really nice. Overall, I’d stay here again and recommend this place for the convenience and comfort it offers for those attending BMT graduations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zaza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food only breakfast and nothing special staff very nice people, the pool is very small and the hotel is very old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trysdee

Stayed 1 night in Jun 2025

10/10 Excellent

Samia

Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Stayed 1 night in Jul 2025

6/10 Okay

Esmeralda

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room it was comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean, Dearborn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t much around, but it’s clean & quiet and easy access to the freeway.
Stayed 3 nights in Jul 2025

4/10 Poor

Mario

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

layton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We knew we would be checking in late.So I called about 6 PM and told them we may not check in until midnight. They assured me my room would be ready just to get the keys from the front desk. At check in, when we tired it turns out our double room was unavailable and they gave my wife and 2 teenage girls a single king room with a broken ac thay wouldnt shut off. They all had to sleep with extra clothes and a hoodie on. Another inconvenience was the lack of usb ports in the room. Most modern hotels have an abundance of them in the room but this one didn't have a single one and the girls do not bring charging blocks
Stayed 1 night in Jul 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. The staff were excellent and were able to accommodate early check-in for me. Smooth checkout process took maybe like five minutes I really liked the cleanliness of the place and me being a traveler a woman at that, it was relatively pretty safe. I like some other areas nearby.
Stayed 3 nights in Jul 2025

6/10 Okay

Anamaria

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 3 nights in Jul 2025