Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • Place, San Antonio SeaWorld
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Antonio

Best Western Plus Lackland Hotel & Suites is located within a few miles (5 km) of Lackland Air Force Base and Wilford Hall Medical Center. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • Lackland Air Force Base Visitor Center - 3 min drive - 2.6 miles
  • San Antonio SeaWorld - 11 min drive - 9.6 miles
  • Aquatica San Antonio Waterpark - 11 min drive - 9.6 miles
  • River Walk - 14 min drive - 12.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Tropical Hideway - ‬4 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and a fitness center
At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

What can I see around Best Western Plus Lackland Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in San Antonio, which is close to Lackland Air Force Base, Aquatica San Antonio Waterpark, and Ingram Park Mall. You'll also find Joint Base San Antonio and Wolff Municipal Stadium within a short drive.

Is there parking available at Best Western Plus Lackland Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Lackland Hotel & Suites include a casino at the property?

No, Best Western Plus Lackland Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lackland Hotel & Suites?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Plus Lackland Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and an indoor pool.

Does Best Western Plus Lackland Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Lackland Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Lackland Hotel & Suites offers free buffet breakfast though there is no restaurant.

Will Best Western Plus Lackland Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Lackland Hotel & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus Lackland Hotel & Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Lackland Hotel & Suites?

The closest major airport to Best Western Plus Lackland Hotel & Suites is San Antonio International Airport (SAT), which is 16.9 mi away (20 minutes by car).

Can I book a room with a balcony at Best Western Plus Lackland Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Lackland Hotel & Suites.

Reviews

Best Western Plus Lackland Hotel & Suites Reviews

8.8

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

Reviews

10/10 Excellent

Jazmine Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

layton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We knew we would be checking in late.So I called about 6 PM and told them we may not check in until midnight. They assured me my room would be ready just to get the keys from the front desk. At check in, when we tired it turns out our double room was unavailable and they gave my wife and 2 teenage girls a single king room with a broken ac thay wouldnt shut off. They all had to sleep with extra clothes and a hoodie on. Another inconvenience was the lack of usb ports in the room. Most modern hotels have an abundance of them in the room but this one didn't have a single one and the girls do not bring charging blocks
Stayed 1 night in Jul 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. The staff were excellent and were able to accommodate early check-in for me. Smooth checkout process took maybe like five minutes I really liked the cleanliness of the place and me being a traveler a woman at that, it was relatively pretty safe. I like some other areas nearby.
Stayed 3 nights in Jul 2025

6/10 Okay

Anamaria

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Would have liked to been able to check in early. It would have easy to do since it was only an hour early and the clerk was just sitting in the lobby.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ermelita A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Josh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apathetic Staff but clean rooms, and coffee

Upon check in at 10pm after a long drive, the clerk came to desk and asked me what I needed, I was checking in she then said “let me go pour some drinks for the people at the bar first” and I stood there for 5 minutes waiting as she talked to the bar patrons. That was not cool. Then everyone I came back to hotel my room key would not work so every time I would have to go to front desk. That shouldn’t happen. I was intending to stay through Saturday but the key not working for a 3rd time I decided to depart Friday night at 7pm cause I was done with the apathetic front desk. But the coffee was good and 24/7, and the room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Stayed 3 nights in Jul 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Hector

Stayed 2 nights in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good are and clean no walkable dinning
Stayed 3 nights in Jul 2025

6/10 Okay

TIFFANY

Disliked: Cleanliness
Needs to be upgraded. Headboard was tore, bathroom faucet was about to come off, steady stream out of same faucet. Location to Air Force base was great.
Stayed 4 nights in Jun 2025

4/10 Poor

Letisia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
At first glance it was ok but unfortunately we were greeted by German cockroaches. Not only on the walls but in the bed under the sheets. I stayed there for the proximity to Lackland Air Base but had I known I would have looked a little further even if the price was more. I am not a fan of feeling like roaches could potentially gain access to the inside of our luggage and we'd bring them to our home. I definitely would not stay there again. Unfortunately all I can remember is that part of the stay.
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michaelene

Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it . Clean. Spacious. Friendly. Great Staff
Stayed 2 nights in Jun 2025

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Room were restocked and trash removed daily.
Stayed 4 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town to visit family. This was a convenient and enjoyable option. Will consider it for future visits.
Stayed 1 night in Jun 2025