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Recent guest reviews

Close to down town. But the beds and pillows are horrible they are hard and used up

Nice place

Everyone was very friendly. Rooms were clean and so was the property.

We had a pleasant stay at this property. the room was clean and updated. the location was great it had a few good places to eat walking distance, literally next door, also a gas station with a convenience mart to get drinks and snacks. really great location. not far from airport and close to downtown area. free breakfast was nice, coffee all day was awesome. friendly staff. I would stay here again and again.

Fast friendly service. Room was superb clean

Obviously they were understaffed due to the economy and COVID. There were signs stating that all staff members wear masks because they care about “my” safety….(no masks present). Not the cleanest hotel and not the safest location. The hotel is more like a TRUCKERS haven! And lastly we were on the 4th floor next to the ice machine and the mattress was very lumpy and uncomfortable. Not a nice stay for me!

The staff was friendly but the hotel was not very good. I feel it was overpriced.

THE STAFF IS REALLY NICE AND FRIENDLY. THERE IS NOTHING I DIDN'T LIKE.

It was clean, the rooms were nice & the staff was excellent.

Staff was nice

Liked free breakfast

Good staff. Rooms were clean

This was a last minute detour trip for my daughter, niece, and I. Planned to tour the Riverwalk for the day and continue our trip to Houston the following day. Lobby was noted to be clean and tidy as we walked in. Free of any strange smells/odors. The hotel receptionist, Chris, was welcoming, polite, and friendly. One elevator, limited to 4 passengers. (Covid restrictions) It was late, no crowd, no wait for the elevator. Room perfect for a one night stay. Perfect to "just sleep in" if staying additional days while visiting/vacationing San Antonio. No strange smells in the room. Bathroom was VERY clean. Beds were comfortable. Sheets, pillows were acceptable. Carpet clean. All the major areas I take into consideration when choosing a hotel. Short distance from Downtown, Japanese Tea Garden, SA Zoo. Friendly staff. A couple of eating places within walking distance for those late night munchies. Free parking. Would definitely stay there again. BTW, if planning on visiting Downtown more than once, consider using Uber or Lyft to avoid the Downtown parking fee.

Everything was great. The staff, the room, the beds, the shower. Even breakfast was good. It was in a go-go container but it was still tasty. Will definitely stay here again. Clean rooms no complaints.

Staff was very rude. The hotel wasn’t the best. The surrounding area looked pretty sketchy. When we first arrived, the woman working the desk was very rude and I called her out on it. Wasn’t impressed at all.

Over night guy was awesome friendly helpful older man great personality

PanAm Expressway San Antonio TX

Hotel highlights

  • Close to Pearl District
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Government Hill within a mile (2 km) of Pearl District, Best Western Plus Downtown North is within 2 miles (3 km) of other popular sights such as San Antonio Museum of Art. This 87-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Best Western Plus Downtown North's 87 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find LED TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Free newspapers, ironing boards, and desks are also available.


Property features

At Best Western Plus Downtown North, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Downtown North

Everyone (17) Couples (6) Family (28)
1
Family with small children

Close to down town. But the beds and pillows are horrible they are hard and used up

By on Dec 26, 2021

Review comment responded on Dec 27, 2021

We are sorry that you were unhappy with your stay. We will address these issues with our housekeeping team.

4
Friends

Nice place

By on Dec 22, 2021

5
Family

Everyone was very friendly. Rooms were clean and so was the property.

By on Dec 12, 2021

5
Partner Couples

We had a pleasant stay at this property. the room was clean and updated. the location was great it had a few good places to eat walking distance, literally next door, also a gas station with a convenience mart to get drinks and snacks. really great location. not far from airport and close to downtown area. free breakfast was nice, coffee all day was awesome. friendly staff. I would stay here again and again.

By , from Hawthorne on Nov 15, 2021

5
Everyone

Fast friendly service. Room was superb clean

By on Nov 12, 2021

2
Family

Obviously they were understaffed due to the economy and COVID. There were signs stating that all staff members wear masks because they care about “my” safety….(no masks present). Not the cleanest hotel and not the safest location. The hotel is more like a TRUCKERS haven! And lastly we were on the 4th floor next to the ice machine and the mattress was very lumpy and uncomfortable. Not a nice stay for me!

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

We are sorry that you were unhappy with your stay. We will address the issues you experienced with our entire team. Thanks for letting us know.

2
Family

The staff was friendly but the hotel was not very good. I feel it was overpriced.

By on Jun 29, 2021

Review comment responded on Jul 1, 2021

We are sorry that you were unhappy.

5
Partner Couples

THE STAFF IS REALLY NICE AND FRIENDLY. THERE IS NOTHING I DIDN'T LIKE.

By on Jun 18, 2021

5
Partner Couples

It was clean, the rooms were nice & the staff was excellent.

By on Jun 8, 2021

4
Family

Staff was nice

By on May 23, 2021

Best Western Plus Downtown North

2131 PanAm Expressway, San Antonio, TX 78208
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