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ARCOTEL Castellani Salzburg

4.0 star property

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Photo gallery for ARCOTEL Castellani Salzburg

Exterior
Lobby
2 restaurants, breakfast served
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Place, Mozartplatz Square
    ‪17 min walk‬
  • Place, Salzburg Cathedral
    ‪17 min walk‬
  • Place, Salzburg Christmas Market
    ‪19 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 4

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2

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About the neighborhood

Salzburg

Located in Salzburg-Süd, ARCOTEL Castellani Salzburg is within a mile (2 km) of sights such as Salzburg Christmas Market and Nonnberg Abbey. This 4-star hotel has 154 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym. Located centrally in Salzburg, it's connected to the convention center and also close to Mirabell Palace and Mozartplatz Square.

What's nearby

  • Mozartplatz Square - 17 min walk - 0.9 miles
  • Salzburg Cathedral - 17 min walk - 0.9 miles
  • Fortress Hohensalzburg - 17 min walk - 0.9 miles
  • Salzburg Christmas Market - 19 min walk - 1.0 mile
  • Mozart's Birthplace - 3 min drive - 1.5 miles

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Gasthaus Hinterbrühl - ‬11 min walk
  • ‪220GRAD Nonntal - ‬11 min walk
  • ‪Paradoxon - ‬12 min walk
  • ‪Restaurant Salieri - ‬1 min walk
  • ‪Pommes Boutique - ‬11 min walk

About this property

ARCOTEL Castellani Salzburg

Guests of ARCOTEL Castellani Salzburg enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 23 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, access to locker space, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include conference space, a business center, and coffee/tea in a common area.
48-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dorint City-Hotel Salzburg
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

Are free cancellation options available at ARCOTEL Castellani Salzburg?

ARCOTEL Castellani Salzburg offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on Apr 21, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ARCOTEL Castellani Salzburg?

This hotel is situated in Salzburg-Süd within a short 19-minute walk of Salzburg Christmas Market and also 15 minutes on foot from Mozartplatz Square. You'll also find Residenzplatz Square and Salzburg Glockenspiel less than a mile away.

Is parking available on site at ARCOTEL Castellani Salzburg?

Yes, covered parking is offered for EUR 23 per day. Wheelchair-accessible parking is also available for guests.

Does ARCOTEL Castellani Salzburg have a casino?

No, ARCOTEL Castellani Salzburg doesn't have a casino.

Is there an indoor pool at ARCOTEL Castellani Salzburg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ARCOTEL Castellani Salzburg?

There are many amenities for couples at this hotel, including an al fresco restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at ARCOTEL Castellani Salzburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does ARCOTEL Castellani Salzburg have a restaurant that serves breakfast?

Yes, ARCOTEL Castellani Salzburg has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will ARCOTEL Castellani Salzburg allow pets to stay for free?

Although they can't stay for free, pets are welcome at ARCOTEL Castellani Salzburg for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at ARCOTEL Castellani Salzburg?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ARCOTEL Castellani Salzburg?

The closest major airport to ARCOTEL Castellani Salzburg is W.A. Mozart Airport (SZG), which is 10.7 mi away (21 minutes by car).

Are there rooms with balconies that I can book at ARCOTEL Castellani Salzburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and city views.

Does ARCOTEL Castellani Salzburg have a wedding venue?

Take advantage of the wedding venue at ARCOTEL Castellani Salzburg if you plan to say "I do" during your trip.

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 267 out of 602 reviews
Rating 8 - Good. 219 out of 602 reviews
Rating 6 - Okay. 78 out of 602 reviews
Rating 4 - Poor. 23 out of 602 reviews
Rating 2 - Terrible. 15 out of 602 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanieth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff, clean hotel, good amenities and close to centre
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Stayed 1 night in Dec 2025

2/10 Terrible

Faarooq

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Zeev, Sunrise

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?” One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable. Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety. This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nanda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Generous breakfast. Good location, comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities
Rooms were big. Breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine excellent.
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Stayed 4 nights in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Stayed 3 nights in May 2025

10/10 Excellent

Ninad, Milton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Stayed 2 nights in May 2025

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Stayed 5 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant at hotel closed. Only one towel in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Stayed 1 night in Aug 2024

6/10 Okay

Lorraine

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

All good except for air conditioning

We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan, West Springfield

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Stayed 1 night in Aug 2024

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