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Sheraton Grand Salzburg

5.0 out of 5.0

Recent guest reviews

We were attending the dinner Mozart concert at the oldest restaurant in Europe – 803 AD - St Peters Skiftskeller in old town. So we decided to stay overnight before returning to Munich. We could not find a hotel in old town with our room requirements But that turned out to be great. Instead we stayed at the Sheraton which is a lovely hotel with outstanding accommodations. The tasteful lobby, lounge, and dining look over a charming garden. The room was meticulously maintained, comfortable and contained a well stocked snack bar. The bathroom was modern and top grade with many amenities. Our room overlooked the garden. Others have said it was a short walk to old town but we decided to take taxis which were easily available and it is evident that the taxi drivers are very experienced with maneuvering through the traffic and the pedestrian only old town area. It was easy and quick to get taxi service either way from the restaurant to the hotel. The Mozart concert and dinner we're more than we could have hoped for. We had a wonderful time. The hotel was outstanding along with the morning breakfast in the hotel restaurant. When We return to Salzburg, we will stay in the grand Sheraton again. We strongly recommend this hotel.

Front desk personnel was courteous. The room was comfortable and with nice decor, and updated bathroom. Major disappointment was related to the TV, which was fixed at just 2 channels in German, problem that was not fixed. Other disappointment was the lack of points received for this booking.

Check-in was easy and friendly front desk staff. Close to all the sights. Room was clean and comfortable.

We would recommend this hotel to other travelers. It is within walking distance from the train station and the old town. We arrived in the middle of the night but reception made us feel really welcome, offered us refreshments and use of the business center. When we came back from breakfast, we were able to check in early. The room was quite large so were quite happy with our accommodations. They also have a great steam room. Even when we wanted to use it during after hours, they were able to do that for us. The staff was very helpful and friendly and definitely very accomodating.

Anytime I am in the Salzburg, Berchtesgaden, and Bad Reichenhal area, I stay here. One, I love the old feel of Salzburg and two, this hotel has always provided the best service. I have stayed in quite a few rooms and every time they were spotless clean with a little treat on the pillow. The service at the desk, piano bar, and the 7th floor club lounge were always polite and courteous. The hotel is pricey but with the prices comes excellent service, fine dining and a very relaxing stay.

Good service and convenient location. We enjoyed staying there.

The hotel was lovely. Haven't been to any nicer fitness facilities at a hotel anywhere. The room was comfortable, pretty and clean. The staff lovely. That said, the bathroom, though nice, was a bit dangerous. Slick tile everywhere and a big step out of and into the tub. Hold onto the rails if you are shorter than average and until you get used to the height. Very convenient to town and attractions.

The Sheraton Salzburg is a wonderful hotel. It is located on the edge of the Mirabell Garden. Old town was just a quick (and easy) 5-10 minute walk from the hotel. The hotel helped us with reservations to the Mozart Dinner Concert, The Panoramic Eagle's Nest and Sound of Music tours. The Mirabell Restaurant located in the hotel serves wonderful Austrian meals and wine. The front desk upgraded our room because of our Starwood Gold status. The room was very large and comfortable.

it was a pleasant enough and comfortable stay at a good rate. however, i didn't understand the other reviewers' high ratings (from other review sources) at all. while, not unfriendly, nor unhelpful, the service was not exceptional or friendly by any means. the room was spacious and comfortable but as with the rest of the hotel, felt bland, and again nothing special. no regrets for a night in Salzburg but if you're looking for something a bit more special, this hotel is not it.

great...took sound of music tour

Great location, adjacent to the Mirabel Gardens. Beautiful location and just a walk across a foot bridge to the old part of town. Very helpful staff with good eating recommendations.

We had a large room with a wonderful view of the Fortress in the distance and also a view of the Mirabella Park. Since we booked a nicer room, we had free access to the private lounge on the 7th floor. What a wonderful perk!!! The food was so delicious and varied that we ate there breakfast, lunch and dinner most of the times, and snacks in between! Free wine and spirits too. What a great way to save money! Also, the staff was helpful and sold us a Salzburg card which saved us money in town on the attractions. Mozart's birthplace was a moderate walk downtown. Everything was in walking distance from this hotel!! We couldn't find an English newspaper so we had to look online for news. That was the only drawback I could possibly comment on!

Spendy, but spotless rooms tastefully decorated, and in the best location in Salzburg (for us anyway, balancing accessibility by car and parking with walking distance to main attractions).

We decided to splurge and spend an extra 20 euros a night for an upgraded room facing the gardens. The room was really nice - everything was clean and modern. It was probably the nicest room we stayed in during our 3-week visit to Austria and Germany. The hotel was conveniently located just a short walk to the old town. Other than the really expensive restaurant prices and the long check-out line, everything was perfect about this hotel. We liked our room enough that I'll still give it 5 stars.

Excellent location if you do not mind 10-15 minute walks (train station, museums, etc). Good, clean, simple-fare cafes are within 200 m.

excellent hotel incredible value

This hotel is located in a very quiet, peaceful part of town, next to a lovely park. It is on a street with minimal traffic, a pleasant 30-min walk from the Mozart birthhouse. The rooms are modern, crisply clean, comfortable, and just plain excellent. With the room-darkening shades and quiet ambiance, we ended up sleeping late every day. The lobby is nice and accommodating. The front-desk staff were super friendly and helpful; the room service staff was very efficient. Top-level service! The Mirabell Restaurant served excellent, cutting-edge, international/Austrian cuisine, and some dishes were very creative in preparation and presentation. The wine list is adequately sized and reasonably priced. The restaurant faces the park and has quality outdoor seating. The Bistro served very good food at impressively fair prices. The excellent value of their daily lunch specials attracted many locals. The buffet breakfast was diverse and high-quality. Our stay was superb in every possible way!

It was a nice hotel, quiet, next to the beatiful garden. Very convenient for tours. But not many eating options are available in the area.

Sheraton Hotel in Salburg was absolutely wonderful. It was more than I expected and quite a pleasant stay. Very quiet and carefree. We got a suite on the second floor and with that we had access to the club lounge on the Seventh. Good foodd and all the drinks you can drink...FREE!! The food was of course in small portions but good none-the-less. Overall, It made coming home after a long day of walking and hiking all over the city and surrounding a pleasant stay. I definately recommend this hotel to all my friends.

A pleasant hotel but a good 15 walk from the center of Salzburg. If you do not enjoy walking then this is not the hotel for you. It is a nice hotel, very clean with excellent staff.

Auerspergstrasse 4 Salzburg Salzburg

Hotel highlights

  • Walking distance to Mirabell Palace and Gardens and Mozart's Birthplace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in City Centre Salzburg, Sheraton Grand Salzburg is within a 5-minute walk of Mirabell Palace and Gardens and within 15 minutes of other popular attractions like Mozart's Birthplace. This 166-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi. Located centrally in Salzburg, it's also close to St. Francis Church and Salzburg Cathedral.


Dining

Enjoy the garden views at Restaurant Mirabell, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 166 air-conditioned accommodations feature sitting areas. Guests can expect wired Internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, free bottled water, and laptop-compatible safes are also standard.


Property features

Guests staying at Sheraton Grand Salzburg enjoy access to a full-service spa, a health club, and a sauna. Parking is EUR 19.00 per day (EUR 19 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Club Room

Twin 2 | Sleeps 3

Deluxe Room

Twin 2 | Sleeps 2

Executive Room

King 1 | Twin 2 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 3

Guest reviews for Sheraton Grand Salzburg

Everyone (2) Couples (11) Business (1) Family (3) Friends (1) Other (2)
5

overnight trip from munich to salzberg.

Everyone
 Hotel entry. A portion of the lounge area. Mozart concert and dinner

We were attending the dinner Mozart concert at the oldest restaurant in Europe – 803 AD - St Peters Skiftskeller in old town. So we decided to stay overnight before returning to Munich. We could not find a hotel in old town with our room requirements But that turned out to be great. Instead we stayed at the Sheraton which is a lovely hotel with outstanding accommodations. The tasteful lobby, lounge, and dining look over a charming garden. The room was meticulously maintained, comfortable and contained a well stocked snack bar. The bathroom was modern and top grade with many amenities. Our room overlooked the garden. Others have said it was a short walk to old town but we decided to take taxis which were easily available and it is evident that the taxi drivers are very experienced with maneuvering through the traffic and the pedestrian only old town area. It was easy and quick to get taxi service either way from the restaurant to the hotel. The Mozart concert and dinner we're more than we could have hoped for. We had a wonderful time. The hotel was outstanding along with the morning breakfast in the hotel restaurant. When We return to Salzburg, we will stay in the grand Sheraton again. We strongly recommend this hotel.

By , from Washington D.C area on Apr 16, 2017

Review comment responded on Apr 25, 2017

Dear Nancy, Thank you for your lovely feedback. We are happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg as well as the Mozart concert and dinner. We are all looking forward to welcoming you back at our hotel!

3

hotel in salzburg

Everyone

Front desk personnel was courteous. The room was comfortable and with nice decor, and updated bathroom. Major disappointment was related to the TV, which was fixed at just 2 channels in German, problem that was not fixed. Other disappointment was the lack of points received for this booking.

By , from LA on Apr 11, 2017

Review comment responded on Apr 25, 2017

Dear Nebur, Thank you for your feedback! I am happy that you enjoyed your stay in general. Our apologies though for the TV problem. Nevertheless, we are looking forward to welcoming you back at the Sheraton Grand Salzburg!

5

great location

GetawayWithFriends

Check-in was easy and friendly front desk staff. Close to all the sights. Room was clean and comfortable.

By on Sep 27, 2013

4

great hotel, great location

Families

We would recommend this hotel to other travelers. It is within walking distance from the train station and the old town. We arrived in the middle of the night but reception made us feel really welcome, offered us refreshments and use of the business center. When we came back from breakfast, we were able to check in early. The room was quite large so were quite happy with our accommodations. They also have a great steam room. Even when we wanted to use it during after hours, they were able to do that for us. The staff was very helpful and friendly and definitely very accomodating.

By on Feb 2, 2013

5

great stay

Singles

Anytime I am in the Salzburg, Berchtesgaden, and Bad Reichenhal area, I stay here. One, I love the old feel of Salzburg and two, this hotel has always provided the best service. I have stayed in quite a few rooms and every time they were spotless clean with a little treat on the pillow. The service at the desk, piano bar, and the 7th floor club lounge were always polite and courteous. The hotel is pricey but with the prices comes excellent service, fine dining and a very relaxing stay.

By on Jan 15, 2013

5

comfortable stay

Couples

Good service and convenient location. We enjoyed staying there.

By on May 9, 2012

4

the sheraton salzburg

Couples

The hotel was lovely. Haven't been to any nicer fitness facilities at a hotel anywhere. The room was comfortable, pretty and clean. The staff lovely. That said, the bathroom, though nice, was a bit dangerous. Slick tile everywhere and a big step out of and into the tub. Hold onto the rails if you are shorter than average and until you get used to the height. Very convenient to town and attractions.

By on Aug 27, 2011

5

great hotel

Couples

The Sheraton Salzburg is a wonderful hotel. It is located on the edge of the Mirabell Garden. Old town was just a quick (and easy) 5-10 minute walk from the hotel. The hotel helped us with reservations to the Mozart Dinner Concert, The Panoramic Eagle's Nest and Sound of Music tours. The Mirabell Restaurant located in the hotel serves wonderful Austrian meals and wine. The front desk upgraded our room because of our Starwood Gold status. The room was very large and comfortable.

By on Jul 1, 2011

4

nice but not extraordinary

Couples

it was a pleasant enough and comfortable stay at a good rate. however, i didn't understand the other reviewers' high ratings (from other review sources) at all. while, not unfriendly, nor unhelpful, the service was not exceptional or friendly by any means. the room was spacious and comfortable but as with the rest of the hotel, felt bland, and again nothing special. no regrets for a night in Salzburg but if you're looking for something a bit more special, this hotel is not it.

By on Oct 4, 2010

4

great vacation

Singles

great...took sound of music tour

By on Sep 26, 2010