Best Western Plus Amedia Art Salzburg3.5 out of 5.0
Recent guest reviews
Very well done room and bathroom.The bed was comfortable.Close to city centre.Located opposite a very good shopping mall.Buffet breakfast was good especially loved the marble cake.Indian restaurant was at a walking distance of 15mins.
The room 415 is terribly small, suitable only for a single , young person .There are only 30 centimeters between the bed /narrower tha normal double bed/ and the wall on both sides of it. When you get out of the bed, you have to be very careful not to bump into the wall. We asked for a bigger room, suitable for a senior couple, but did not get it although we booked a normal double room some weeks before our arrival through our travel agency. There were no slippers, body lotion, hair conditioner , tea bags. You have to ask for them at the front desk for everything,, even for writing paper and then you are even asked what you need it for. .At the breakfast we had to ask for some fruit. During the time we were eating there were only few apples left, some even spoiled. We stayed for two nights and the bath remained uncleaned the second day, but in general, the hotel is clean and has a very good location, a walking distance from the city center.
Best Western intl must take a special attention to this hotel. -No free tea or coffee in room -No tea spoon -Weak wifi signal -Shower room & wc only separated with glass, no privacy - 2nd day the room key doesnt work so we must up & down to reprogram the key - Breakfast is terrible. Starts at 7am not 6am for Asian guests. They made a discrimination in services: Breakfast for asian guests start at 7am, for others can take the breakfast from 6am. Lots of Asian guests include me must wait in front of the restaurant door to wait for 7am. The female reception said that the reason is because the white guests pay more money to the hotel. Come on, she even didnt know my name, how can she made a judgement that I pay cheaper? Ridiculous. This is a very weird hotel regulation that i ever met. - 7.30am some foods are runs out but they were very slow to refill it. - Restaurant staff must learn how to smile to the guests. - 17 April 2019 ag 06-07 am, the female front office at the morning shift laughing at my complaint. Very unpolite, does not have manner. This hotel's staff seems doesnt understand that tourism business is service and hospitality business.When i was in austria, i saw lots of tourists from Asia countries like Indonesia, Thailand, Japan, Korea, China. So this hotel should not make any discrimination in services to their Asian guests.
The room 315 was wonderful. Good size with a balcony to enjoy the view. The hotel is with walking distance of all major attractions in Salzburg. The staff are nice and helpful. If you are driving, there is indoor and outdoor parking. I had 2 GPS with me and neither gave the exact location. That is because the entrance to the hotel is not on the street that is their address. It is on the other side of the block. I did mention this to them at check out.
The rooms are nice, very clean, big shower! We had a triple room with a sofa bed, which was ok for a few nights but wasn’t the most comfortable! The main beds where very comfortable though! We visited the weekend before Easter and the hotel bar/breakfast was very quiet, but Gwen the receptionist was a credit to the hotel! Very friendly and attentive for our entire stay! The transport is also very good with a bus stop opposite that takes you into central town within 5/10 mins! I would definitely stay here again!
We stayed over at the hotel from Christmas Eve for a few nights. The reception staff are amazing. We didn't have a place for dinner on Christmas Eve and the lovely man at the desk found a place for us. All other staff were lovely as well. The room itself was OK but I wouldn't recommend sharing with a friend since the toilet doesn't have a proper door on it and the shower had a frosted wall facing into the sleeping area. The beds were decent but being two single beds they kept separating during the night. The house keeping staff did not vacuum once while we were there (we stayed for 3 nights) and the toilets were not cleaned either, which wasn't too nice. Being over the Christmas period I am sure this might be just a decreased staff matter. The hotel is located quite a walking distance from the old town and the city centre but there are two stops near by so I would highly recommend getting daily bus tickets. Overall the hotel was OK for the price point but if they didn't have such great reception staff I probably wouldn't go back again.
I was very negative upon discovering of the hotel upon arrival by car, hidden behind an ugly grey facade. One will be surprised once inside the hotel, and then inside the room. The staffs are extremely friendly and helpful, working with healthy common sense than the cool SOP. On the north junction between town and city, neighboring to sad landscape of petrol station and car dealerships, the location is less favorable, but actually only 15 minutes to the river on foot, in middle of the city. Not a luxury hotel, but a practical one, good value.
Rooms very small. At least the one they gave us. From each side of the bed maximum 20cm until the wall. Impossible to climb to the bed without hurting your legs. We stayed 2 days and during our stay no one cleaned the room or changed the towels. The afternoon and evening reception shift, is by a unpolite girl with glasses. She lives in her own ruthmes of life that you have to go along. Only positive point is the very decent breakfast and the relatively convenient location.
When we arrived we was greeted by the most polite and professional reception man Daniel . Every day of our stay Daniel was amazing . He made sure we were happy & enjoying our holiday . We would like to pass our thanks onto Daniel & we will be writing to management to express our gratitude . Xxx
Everyone was very welcoming and friendly. I loved that there was a parking garage below the building, but the vehicle we drove was too high to fit in it, so parking was a bit tough to find. The area the build is in was very busy and loud. It was right at the intersection of many roads. There is a gas station next door and a couple places to eat within walking distance. The WiFi was ok, but cut out a couple of times. I wish this hotel was in a different location because it’s really nice inside and the people were really nice. Also I wasn’t expecting the wall of the shower to be partially see-through when wet. 3 of us shared the room so that was very awkward.
- Close to Mirabell Palace and Gardens
- Free WiFi in rooms and public areas
- Spa services
Mirabell Palace and Gardens is within a mile (2 km) of Best Western Plus Amedia Art Salzburg, and other popular sites like Mozart's Birthplace are within a couple of miles (3 km). This 101-room, 3.5-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a conference center. It's in central Salzburg and also close to St. Francis Church and Salzburg Cathedral.
Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM. At the end of the day, unwind with a drink at the bar/lounge.
All 101 soundproofed rooms feature minibars, free international calls, and free local calls. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard.
Guests of Best Western Plus Amedia Art Salzburg enjoy a sauna, free WiFi in public areas, and a conference center. Self parking is available for EUR 15 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center and free newspapers.
Reviews from Trip Advisor
69.0% of guests recommend this hotelTotal of 474 reviews