Best Western Plus Amedia Art Salzburg3.5 out of 5.0
Recent guest reviews
This hotel is situated 20 mins from city center (on foot) and some bus lines like thoes going to the lakes (i think it was 150). PROS: very helpful reception and people at the restaurant, clean, better priced than others, very good bed mattress. CONS: room decoration was a bit neutral for me, cleaning people would come at no specific times so once or twice room was not cleaned cause we had already returned, also 20 min walk back and forth may prove to be quite an exercise... Breakfast was pleasant but typical. I would not mind to revisit and my fourth star goes for the personell and not for the hotel interior...
Stayed here for a week in March 2017. After reading reviews this was with some trepidation but this was unwarranted. The receptionist (Miguel?) was friendly and very helpful and always greeted us with a smile. The room was ready at 3pm and on entering we were impressed. It was spacious and very clean. The toilet, hand basin and shower were tucked into one corner and all in good working order. There were spare toilet rolls and plenty of soap and shower gel in the dispensers which were kept topped up. There were plenty of towels which were changed if we left them on the floor. The twin beds were pushed together as a double and comfortable with 2 pillows each and single duvet's. The room including the bathroom area was cleaned and the beds made each day. There was hanging space with plenty of coathangers and shelves for clothes. There was a small fridge/mini bar which could be used to store cold drinks and fresh milk bought from the supermarket opposite the front door. There was a kettle and tea and coffee which were replaced as used. We did not have the breakfast as we thought it quite pricey and there was a McCafe just round the corner. The windows opened which helped keep the room cool and the sound of the road traffic was not bad and almost non existent when windows closed. The nets ensured privacy and the thick curtains blocked out the light. We did have a problem with our keycard but once we were advised to keep it away from our electronic devices we had no further problem. The female receptionists were not so good with English which may have made them seem distant but they were helpful and let us store our bags in a room next to reception after we checked out. It was a pleasant 20 min walk into the main town but there were regular buses in various directions too. The only disappointment was not the hotel's or its staff's fault but that of other guests. A party of oriental guests banged on doors and made a LOT of noise at 6am every morning which was very inconsiderate of others.
Like with other reviews we arrived a little early to be told our room would not be ready until 3pm. I knew this was probably not true but we were allowed but said nothing as we able to leave our cases and travel into town. Later on getting to the room we found it to be spacious and clean although in the morning the curtains did nothing to keep out the morning light! the sauna was nice without being anything special. I stay in close to a hundred nights a year in hotels and this breakfast rated as average among them so I was very surprised that they wanted 15 euros per person. Tea and coffee are in the room for free. Lastly, the entrance to the car park involves driving down a very tight spiral ramp, very difficult in large cars or vans, I had 4 people from the bus stop above offering advice as I inched down, I made it though without any scratches.
I stayed here with my daughter for a couple of nights. The room was spacious and very clean and we had a bath- yippee! The sauna room was empty on the Saturday evening, and it was great to come back to after a hard days sightseeing! The breakfast was €15 each, initially we only paid for one morning, we were so impressed by the variety and taste that we booked breakfast for the second morning too! The staff were lovely and very helpful. Transport into the old town - buses and taxis are easily available, try to get a ticket from the machine rather than pay on the bus. It's much cheaper. Overall, theBest Western is 20 or so mins walking away from all the tourist attractions, but reflects that in the price.
The reception DOESNT KNOW HOW TO BE POLITE and simple make everything COMPLICATED, My client left the Key card in the room and the reception told us to go get key. The HOLD THE DEPOSIT just for a key card. The lady reception speak very rude and unpolite as a RECEPTION. VERY NOT RECOMENDED TO STAY HERE.. AVOID THIS JUNK HOTEL.
Not the closest hotel to the city centre but it's very easy to get to on a bus or by spending 15-20 minutes on foot, and the prices are low enough to make up for the extra distance. The room I had was bigger than I'd expected and nicely furnished, no complaints about it. Only problem was it being too hot despite the aircon, meaning I had to open a window and deal with the increased traffic noise from the busy road just outside. The staff were all very helpful and went out of their way to accommodate any requests we made. They were also having to deal with what (judging by previous reviews) are some surprisingly persistent problems with their room keycard systems which I hope they will sort out ASAP - having to request the reception staff escort you to your room so they can open your door for you isn't ideal!
Our cash was ALL stolen in the room with the door closed when we went to breakfast. We informed reception and they didn't compensate any for their mistakes. The door wasn't been destroyed, so it's strongly unsafe hotel.
Cold pokey rooms, air con doesn't work. Right next to main road so very noisey. Any requests to staff went on deaf ears, such as coffee and milk for the room. If you want something at this hotel, do it yourself. You can stand at the bar for 20 minutes and not see service! The breakfast is limited and if you paid 15 euro on the day you were robbed. Avoid even if its free
Hotel was lovely. Breakfast was nice. Hotel is a good 20min walk to the city but good valve for money. Bus stop right outside the door and will take you directly to and from the airport for €2.30 and well as the city centre.
Room and bathroom spot on. Very clean tidy and warm. However only two complementary sachets of coffee on our arrival. Which we gladly drunk. We then asked for two more sachets for our morning coffee only to be told housekeeping will bring them sometime the next day. We were told we were quite welcome to get coffee in morning with their breakfast at 15.00 euro each!! Very disappointed. I have never stayed on a hotel where they were so tight with their complementary beverages. Also no milk. Was told Austrians do not drink milk with coffee!!! This is such a silly thing to get annoyed about I know. But because of this I will never stay there again.
Located in Gnigl within a mile (2 km) of Mirabell Palace and Gardens, Best Western Plus Amedia Art Salzburg is within 2 miles (3 km) of other popular sights such as Mozart's Birthplace. This 101-room, 3.5-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a conference center. It's in central Salzburg and also close to St. Francis Church and Salzburg Cathedral.
Start each morning with breakfast, served for a fee from 7 AM to 10:30 AM. At the end of the day, unwind with a drink at the bar/lounge.
All 101 soundproofed rooms feature minibars, free international calls, and free local calls. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard.
Guests of Best Western Plus Amedia Art Salzburg enjoy a sauna, free WiFi in public areas, and a conference center. Self parking is available for EUR 15 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center and free newspapers.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 428 reviews