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Holiday Inn Salzburg City by IHG

4.0 star property
Hotel with a bar, near Mirabell Palace

Choose dates to view prices

Photo gallery for Holiday Inn Salzburg City by IHG

Daily buffet breakfast (EUR 21 per person)
Point of interest
Point of interest
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Sterneckstrasse 21, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪11 min walk‬
  • Place, Mirabell Palace
    ‪13 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Room amenity

Standard Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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  • Pet friendly
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PLAZA INN Salzburg City

About the neighborhood

Salzburg

Located in Schallmoos, Holiday Inn Salzburg City by IHG is a leisurely stroll from popular sights such as Mirabell Palace and Mirabell Gardens. This 4-star hotel has 100 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a gym.

What's nearby

  • Mirabell Gardens - 11 min walk - 0.6 miles
  • Mirabell Palace - 13 min walk - 0.7 miles
  • Mozart's Birthplace - 16 min walk - 0.9 miles
  • Salzburg Christmas Market - 17 min walk - 0.9 miles
  • Getreidegasse - 17 min walk - 1.0 mile

Getting around

  • Freilassing-Hofham S-Bahn - 12 min drive
  • Salzburg Gnigl Station - 13 min walk
  • W.A. Mozart Airport (SZG) - 18 min drive

Restaurants

  • ‪Taj Mahal - ‬5 min walk
  • ‪Die Weisse - ‬4 min walk
  • ‪Hotel & Villa Auersperg Salzburg - ‬6 min walk
  • ‪Fuxn - ‬2 min walk
  • ‪Ichi Go Ichi E Ramen Bar - ‬3 min walk

About this property

Holiday Inn Salzburg City by IHG

Hotel with a bar, near Mirabell Palace
Guests of Holiday Inn Salzburg City by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for EUR 20 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per day
  • 1 total pets
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Salzburg City by IHG?

Holiday Inn Salzburg City by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Salzburg City by IHG?

This hotel is situated in Schallmoos within a short 13-minute walk of Mirabell Palace and also 13 minutes on foot from Mirabell Gardens. You'll also find Old City Hall and Mozart's Birthplace less than a mile away.

Is there parking available at Holiday Inn Salzburg City by IHG?

Yes, covered parking is offered for EUR 20 per night. Though parking is limited, accessible parking is also available.

Does Holiday Inn Salzburg City by IHG feature a casino on the premises?

No, Holiday Inn Salzburg City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Salzburg City by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Salzburg City by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and concierge services.

Does Holiday Inn Salzburg City by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Salzburg City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Salzburg City by IHG serves buffet breakfast each morning for a surcharge from its snack bar.

Does Holiday Inn Salzburg City by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Salzburg City by IHG for a fee of EUR 18 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn Salzburg City by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Salzburg City by IHG?

The closest major airport to Holiday Inn Salzburg City by IHG is W.A. Mozart Airport (SZG), which is 7.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Salzburg City by IHG?

Yes, some guestrooms at Holiday Inn Salzburg City by IHG offer a furnished balcony.

Holiday Inn Salzburg City by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 431 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Incompetent staff and sub par hotel

The staff were incompetent, 1. They assigned us a room that someone was already in, 2. The 2nd room smelled like stale cigarettes and the door didn’t open properly 3. The 3rd room, the blind was broken in the down position, this got us a 20% discount on the room 4. The staff apparently didn’t have the powers to split the bill payment 50/50 as they didn’t know how to do it and the manager was new and apparently didn’t have the power to do it.
Stayed 2 nights in Sep 2025

8/10 Good

Mike

The evening reception staff were outstanding! This includes the bartender! We got to know all 3 of them, what fun. Always great to hear about someone else’s experience.
Stayed 2 nights in Sep 2025

8/10 Good

Emilio

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel and staff were very nice! Only complaint is that room cleaning was really poor, just for one day
Stayed 4 nights in Sep 2025

4/10 Poor

Jemma

Disliked: Amenities
Staff were lovely and helpful. Breakfast was good and staff again helpful. However room was dated, full ash tray left on balcony, weeds growing out of ground on balcony, air conditioning too loud. Property needs updating.
Stayed 3 nights in Aug 2025

4/10 Poor

Cassandra

Location was good if you had a car as they have parking you can pay for. They are poorly organized when it comes to check in and not all staff are friendly or helpful. Coming from some hotels who were extremely kind and accommodating it just feels like they missed the mark.
Stayed 3 nights in Aug 2025

2/10 Terrible

Seongbong

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor service

There is no refrigerator in hotel. How come? Only one bottled water for 2 nights and 2 people.
Stayed 2 nights in Aug 2025

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent value for location to the old town. Internet access always reliable. Not much in terms of food options around the hotel. Close to train station. Room was outdated. Faced the back so was quiet. AC doesn’t work when window is open. Not super strong AC, but did the trick with 32 degree days.
Stayed 3 nights in Aug 2025

2/10 Terrible

Winston

Disliked: Property conditions & facilities
I believe I paid TOO much for the stay here. I make this conclusion haing stayed at 9 hotels during my journey from the 3 july to the 11 August. I believe I should not have paid over 400 euro for the stay here.
Stayed 3 nights in Jul 2025

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unwelcoming. AC wasn’t working correctly, so our room was extremely humid and hot. Required a fan, which was barely enough because it wasn’t a tower fan. Location is also inconvenient. Would not recommend. Terrible.
Stayed 2 nights in Aug 2025

2/10 Terrible

Usman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I wish I could give this property ZERO stars! This is an absolute scam of a property!!! From the moment we checked in, we had nothing but the issues. The first room was in-operational down to the room safe. We were moved to a different room that had operational items but was HORRIBLE in cleanliness. We were too tired on the first night to notice that but when we woke-up, we noticed fluid stains on the beds and comforters we slept in. It is anyone's guess what those fluids were. There was mold on roof and the walls. We were assured in the morning that everything will be taken care of by the time we return from our daily activities and we will be moved to a cleaner and safer room. We came back that evening after dinner to find multiple guests fighting and yelling with the staff on the same issues. The staff at concierge were doing their best to manage the situation but were limited by the "management" in what they could do. The 'management' was no where to be seen. Long story short, the clerk at front desk promised us to give us a full refund (we have a hand written note from him) but the management refused and charged us for two nights (one we spent, and one we didn't). Expedia customer service couldn't help us either as the 'management' wouldn't honor their own hand written promise! AVOID AT ALL COSTS!
Stayed 4 nights in Jul 2025

4/10 Poor

Gayatri

Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Staff & service, property conditions & facilities
Large hotel room compared to other European ones I’ve stayed in. Staff were very friendly and helpful. I little further away from the old town and shopping areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

A

Stayed 2 nights in Jun 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salzburg - Holiday game changer

Salzburg is an amazing small city with lots to do. Definitely get a Salzburg card and all visitors get free public transport in SalzburgerLand for the duration of their stay. Weather permitting, go to the Untersberg and Zwölferhorn mountains (use the chairlift and funiculars). Boat trip from Sankt Gilgen to Sankt Wolfgang on the Wolfgangsee. Check out the Landestheater for reasonable priced tickets for plays etc. Great beer gardens - check Salzburg city website for lots of ideas.
Stayed 7 nights in May 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our 4 night stay. Very comfortable hotel. Stay v helpful. Couldn't fault it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at this hotel. The location is absolutely ideal close to major attractions, restaurants, and public transport, making it very convenient to explore the city.
Stayed 1 night in May 2025

6/10 Okay

Carie

Stayed 3 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but beware of the garage parking

Very comfortable hotel, friendly helpful staff , excellent breakfast, good location near bus stop. Parking was difficult. No outdoor spaces were free , so we had to pay extra for the priviledge of using the garage . The narrow exit and acute angle of the ramp made it very difficult to exit . If you have a slightky bigger than usual car ( we have a Mercedes ) i would advise against using the garage
Stayed 2 nights in May 2025

8/10 Good

Erich

Stayed 1 night in May 2025

8/10 Good

James

Stayed 1 night in May 2025

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