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Holiday Inn Express Hotel Sacramento Airport Natomas

2.5 out of 5.0

Recent guest reviews

I stayed at this hotel numerous times over the past years. I always thought is was an "OK" experience. But this time I noticed that the hotel needs a serious rehab. Plants and shrubs outside the entrance are dead. The spa was taped off and unavailable to guests. The carpeting in the halls and rooms is worn. The shower curtain was tattered. Towels are not soft. The air conditioning/heating unit in the room was noisy. The breakfast was nice. The hotel staff was accommodating, but not overly friendly or engaging. Ice machines are located on each floor, but no vending machines.

My stay on 3-25-17 was very comfortable, the room was clean, the water pressure good plenty of hot and cold, the bed and pillows were great, the heat and a/c responded quickly, but the towels were not soft they were scratchy. Great location from airport. Shuttle was an awful 45 minute wait time, when the hotel was 10 minutes away.

Very courteous front desk staff. 7:00 am Breakfast was a miserable affair, two Turkey patties swimming in some warm liquid, No biscuit, Scrambled eggs with a hard crust in a corner of the heating tray. Every single coffee thermos except for caffeine free was empty. Waited a while and then knocked on the door to the service room only to be admonished by the woman (not) attending the breakfast room. Sorry not coming back other choices abundant.

Great time. The 2 young ladies at the front desk were most helpful, when arranging shuttles, information, places to eat, printing out directions, etc. I forgot their names however. One young was named, I think Yanahan. Thank you. Well done

Great stay excellent staff and service. Great breakfast and excellent customer care and service.

good hotel and kind staff. Good choice for breakfast

This hotel has a very friendly staff, and was comfortable, and very close to the airport, and Sleep Train arena.

Hotel was easy to find and centrally located between our family scattered about the greater Sacramento area. Complimentary breakfast was best free hotel breakfast we have ever experienced! Lots of choices and even healthy ones. Pancake contraption fascinated the kids! Stayed three nights and had different hot entrees each day. Cheese omelettes were very good but don't miss the sausage links!

The hotel is very convenient to the airport and was very comfortable. A good value. Breakfast was typical but good. All in all...I will be there again on the next trip.

We were blown away by the room that we booked - spacious and extremely comfortable. The staff were all very courteous and knowledgeable. We stayed one night at the end of a very busy vacation - a stay over before heading to the airport. We contemplated staying an extra day because we were so impressed with the room. Thank you!

Hotel staff was friendly and the room was clean. We enjoyed our stay at the hotel.

Great location, nice staff, definitely will stay again

I stayed in the Holiday Inn Express for 3 nights. It was great. I loved the Complementary breakfast they had every morning. My daughter and I loved the pool and spa. The hotel staff was pretty nice. The only thing I hated that I keeped getting woken up by the slamming of doors in the night. It was very loud and annoying. I guess I should have expected that since the hotel has a 24 hours shuttle to the Airport. It wouldn't have been so bad if I didn't have to wake up early, however all in all the experience was great would recommend this hotel.

A clean, well-run, nice accommodation very convenient to the airport.

Starting with the Shuttle service I had to pay for, the stay didn't start out very well. Firealarm at 3am was annoying, but no fault of the hotel, it was good to see how fast the firefighters came. Breakfast was sufficient. Some hiccups with the service. Overall old carpet smell in the whole hotel and the room. Bed and bathroom were clean, no problems at all. It is ok for a business trip or a sleepover before your flight, but it sure isn't a location I want to stay in for a vacation.

The room was clean and comfortible. We commend the house keeping staff, they preformed thier tasks well, going unnoticed. Upon our check in we had to wait 25 minutes at the desk with only one desk clerk, who was stuck on the phone answering questions while 3 people in front of us waited, along with 2 more behind us. Over all it was a fair value for the money.

Very quiet, clean and spacious room. Staff was very good. 24 hour airport shuttle a nice touch.

I enjoy staying at this Holiday Inn. Absolutely NO complaints at all.

I was a little disappointed because I was not able to enjoy the pool or spa at this hotel since it was closed and I was not going to be opened until after my vacation.

Very friendly staff. Close to airport whuch was great Room was clean but not a great value for the money. Not much water pressure. Coffee maker didn't work properly and it was in the bathroom next to the toilet...not good!!

2981 Advantage Ln Sacramento CA

Hotel highlights

  • Close to Sleep Train Arena
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 0.9 mi (1.5 km) from Sleep Train Arena, Holiday Inn Express Hotel Sacramento Airport Natomas is within a 10-minute drive of other popular attractions like Golden1Center. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also within a 15-minute drive of California State Capitol and Sacramento Zoo.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, free local calls, and video-game consoles are also available.


Property features

At Holiday Inn Express Hotel Sacramento Airport Natomas, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff that can help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 2

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel Sacramento Airport Natomas

Everyone (2) Couples (9) Business (12) Family (17) Other (3) Friends (1)
3

time for a refurbishment!

Everyone

I stayed at this hotel numerous times over the past years. I always thought is was an "OK" experience. But this time I noticed that the hotel needs a serious rehab. Plants and shrubs outside the entrance are dead. The spa was taped off and unavailable to guests. The carpeting in the halls and rooms is worn. The shower curtain was tattered. Towels are not soft. The air conditioning/heating unit in the room was noisy. The breakfast was nice. The hotel staff was accommodating, but not overly friendly or engaging. Ice machines are located on each floor, but no vending machines.

By , from Anaheim, CA on Jun 26, 2017

4

greatstay/horrible shuttle

Everyone

My stay on 3-25-17 was very comfortable, the room was clean, the water pressure good plenty of hot and cold, the bed and pillows were great, the heat and a/c responded quickly, but the towels were not soft they were scratchy. Great location from airport. Shuttle was an awful 45 minute wait time, when the hotel was 10 minutes away.

By , from Chicago on Mar 27, 2017

2

so so

Couples

Very courteous front desk staff. 7:00 am Breakfast was a miserable affair, two Turkey patties swimming in some warm liquid, No biscuit, Scrambled eggs with a hard crust in a corner of the heating tray. Every single coffee thermos except for caffeine free was empty. Waited a while and then knocked on the door to the service room only to be admonished by the woman (not) attending the breakfast room. Sorry not coming back other choices abundant.

By on Dec 6, 2015

5

the 2 young ladies at the front desk were great, everything i needed, they took care of. thanks!

Families

Great time. The 2 young ladies at the front desk were most helpful, when arranging shuttles, information, places to eat, printing out directions, etc. I forgot their names however. One young was named, I think Yanahan. Thank you. Well done

By on Oct 8, 2015

5

great stay

BusinessTravelers

Great stay excellent staff and service. Great breakfast and excellent customer care and service.

By on Sep 21, 2015

5

good hotel

Families

good hotel and kind staff. Good choice for breakfast

By on Aug 20, 2015

4

convenient location

Families

This hotel has a very friendly staff, and was comfortable, and very close to the airport, and Sleep Train arena.

By on Apr 27, 2015

5

perfect location!

Families

Hotel was easy to find and centrally located between our family scattered about the greater Sacramento area. Complimentary breakfast was best free hotel breakfast we have ever experienced! Lots of choices and even healthy ones. Pancake contraption fascinated the kids! Stayed three nights and had different hot entrees each day. Cheese omelettes were very good but don't miss the sausage links!

By on Jan 5, 2015

4

quick business trip

BusinessTravelers

The hotel is very convenient to the airport and was very comfortable. A good value. Breakfast was typical but good. All in all...I will be there again on the next trip.

By on Oct 5, 2014

5

family visit

Couples

We were blown away by the room that we booked - spacious and extremely comfortable. The staff were all very courteous and knowledgeable. We stayed one night at the end of a very busy vacation - a stay over before heading to the airport. We contemplated staying an extra day because we were so impressed with the room. Thank you!

By on Sep 18, 2014