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Recent guest reviews

Quiet and clean

Roches everywhere

Location and facility great. Nice to have breakfast available on site. Check in delayed as they didn’t have our confirmation number readily at hand and we only had the Orbitz number. They didn’t tell us that our room wouldn’t be cleaned. When we asked the next day, we were told to request it in advance. We requested it in advance for the next two days, yet they still didn’t show up until the last day. Their policy should be clearly stated in the room so you know you must take your towels and garbage to the desk each day. It was very disappointing and annoying.

Orbitz screwed up my reservations It was supposed to be fixed twice and it wasn’t !

Beautiful landscaping! I was warned housekeeping minimal, and it was, for a 2-night stay. Wish I had got to swim in the pool, not sure it was even available. Breakfast was great. Rest of menu somewhat minimal. Very polite and helpful staff.

Just an overall pleasant relaxing experience 😊 Courteous and helpful staff,extremely clean surroundings and it was being cleaned frequently due to COVID-19.. We would definitely stay here again.

Great customer service concierge was very pleasant and helpful

Very friendly staff. Large, clean, quiet room. Great breakfast made to order in the morning!

Everything is new clean and quiet staff is very nice

Customer service was really wonderful- at least 3 staff members talked to me about the COVID cleaning protocol and what was happening around the hotel (renovations/upgrades). Property and rooms are very clean, with very comfortable bed and sheets. Would definitely stay here again!

Very nice and quiet in a great space nice restaurants around too

Near to the airport , the bad part about it is that they don't have ane USB connections such is very rare to me for being a Hampton.

The rooms were clean and the location was perfect.

My wife had food poisoning on 6/21/19 and had to cancel my reservation. Your property manager and whoever was involved in the process just didn't respond to me or care about the situation. I will try never to stay at a Hilton property ever again because they simply don't care about their guests. To this date I have not heard from or anything about a full or partial refund. sgennett525@earthlink.net

The bed was not comfortable. The doors slammed, had to listen to this till midnight and it started up again at 5:00 a.m. Would think you could get the doors to close more quietly!

Veterans Memorial Hwy Ronkonkoma NY

Hotel highlights

  • Steps from Lake Ronkonkoma
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Hilton Garden Inn Islip/MacArthur Airport places you next to Lake Ronkonkoma and within a 15-minute walk of Bohemia Historical Society Museum. This 165-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

Hilton Garden Inn Islip/MacArthur Airport's 165 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and ironing boards.


Property features

At Hilton Garden Inn Islip/MacArthur Airport, guests have access to a gym, free WiFi in public areas, and conference space. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Drinks/Snacks)

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Islip/MacArthur Airport

Everyone (19) Couples (6) Business (4) Family (8) Other (1) Friends (2)
5
Partner Couples

Quiet and clean

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for the great review!

1
Everyone

Roches everywhere

By on Sep 12, 2021

Review comment responded on Sep 12, 2021

Thank you for the review. We will share your feedback with the appropriate staff.

2
Partner Couples

Location and facility great. Nice to have breakfast available on site. Check in delayed as they didn’t have our confirmation number readily at hand and we only had the Orbitz number. They didn’t tell us that our room wouldn’t be cleaned. When we asked the next day, we were told to request it in advance. We requested it in advance for the next two days, yet they still didn’t show up until the last day. Their policy should be clearly stated in the room so you know you must take your towels and garbage to the desk each day. It was very disappointing and annoying.

By on Aug 13, 2021

Review comment responded on Aug 22, 2021

We are not offering regularly scheduled room service due to staff shortages. We're hoping this changes in the near future.

1
Family Family with small children

Orbitz screwed up my reservations It was supposed to be fixed twice and it wasn’t !

By on Jul 12, 2021

Review comment responded on Jul 20, 2021

Contact the hotel directly with any reservation questions

5
Everyone

Beautiful landscaping! I was warned housekeeping minimal, and it was, for a 2-night stay. Wish I had got to swim in the pool, not sure it was even available. Breakfast was great. Rest of menu somewhat minimal. Very polite and helpful staff.

By on Jul 2, 2021

Review comment responded on Jul 4, 2021

Thanks for the great review!

5
Everyone

By on Jul 1, 2021

Review comment responded on Jul 12, 2021

Thanks for the great review!

5
Partner Couples

Just an overall pleasant relaxing experience 😊 Courteous and helpful staff,extremely clean surroundings and it was being cleaned frequently due to COVID-19.. We would definitely stay here again.

By , from New York on Nov 29, 2020

Review comment responded on Nov 29, 2020

Thank you for the great review!

5
Business Business

Great customer service concierge was very pleasant and helpful

By , from Long Island on Nov 29, 2020

Review comment responded on Nov 29, 2020

Thank you for the great review!

5
Family

Very friendly staff. Large, clean, quiet room. Great breakfast made to order in the morning!

By , from Oswego,NY on Sep 23, 2020

Review comment responded on Sep 24, 2020

Thank you for the great review!

5
Family

Everything is new clean and quiet staff is very nice

By on Jul 10, 2020

Review comment responded on Jul 12, 2020

Thank you for the review! We hope to see you next time!

Hilton Garden Inn Islip/MacArthur Airport

3485 Veterans Memorial Hwy, Ronkonkoma, NY 11779
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