The customer services and cleanliness!
Staff was great but my floor was a bit noise at nighttime
We stay at Hampton Inn’s frequently and specifically this one. The hotel is very nice and staff always friendly. Just be sure to request a room that doesn’t face the highway as it can be quite noisy.
It is on a main route and traffic noise was a bit loud
(Good)Property was close to where we wanted to go. (Bad) Property is located near a garbage facility and the smell was horrible.
Very nice staff! Old building and rooms, one towel had been stepped on leaving black marks but was folded and placed in the bathroom anyway. People were smoking in their rooms. Very thin walls and was very loud to close the doors.
The tub did not drain and the bathroom had spiders everytime we went in it
Comfort, cleanliness and customer service was excellent and very comforting .
After checking in went to the room once walking off the elevator the garbage can was over flowing and also pizza box left standing against it the room was nice but the remote didn’t work for the tv
Rooms were clean. The essentials were properly stocked. Staff was friendly and helpful.
The room was very clean and appealing for the price. The only thing I disliked is the 10$ parking fee. Otherwise the room was spacious and they provided all the amenities I needed!
Very rude staff. Dirty used condom and bugs in our room.
staff was very friendly and nice. helped us with handicapp accommodations. However on the 2nd day we discovered ants in the bathroom. Also the breakfast was not very good. nice little fitness center. location was perfect for why we were there. overall some good things and some not so good things. we would stay there again due to its location.
Although this hotel was conveniently located for our needs, and the room was clean, the entire hotel, in general, was nothing more than ‘adequate.
Nothing really unique. But it's great for an overnight business stay.
Located within a mile (2 km) of Lake Ronkonkoma, Hampton Inn Long Island/Islandia is within 2 miles (3 km) of Connetquot River State Park. This 120-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.
All 120 rooms provide microwaves, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free local calls, safes, and ironing boards.
Renovated in 2017, Hampton Inn Long Island/Islandia offers a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and express check-in.
The customer services and cleanliness!
Staff was great but my floor was a bit noise at nighttime
Thank you for taking the time to review our hotel! As a Hampton Inn hotel, our goal is to provide friendly and genuine service, clean and comfortable accommodations, and a safe and relaxing environment. We strive for 5’s and it appears we missed the mark with your stay, and for that I am very sorry. We look forward to welcoming you back soon
We stay at Hampton Inn’s frequently and specifically this one. The hotel is very nice and staff always friendly. Just be sure to request a room that doesn’t face the highway as it can be quite noisy.
Thank you for taking the time to review our hotel, and for the overall 5/5 rating! Our goal as a Hampton Inn hotel is to provide clean and comfortable accommodations, friendly and genuine service, and a safe and relaxing environment, and we're so happy we hit the mark with your stay! We look forward to welcoming you again next time you are in Islandia!
It is on a main route and traffic noise was a bit loud
Thank you for taking the time to review our hotel! We strive for 5’s and it appears we missed the mark with your stay, and for that I am very sorry. We look forward to welcoming you back soon!
(Good)Property was close to where we wanted to go. (Bad) Property is located near a garbage facility and the smell was horrible.
Dear Guest, Thank you for your recent stay and for taking the time to share your experience. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Hampton Inn, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. Thanks for letting us know where we fell short and we promise to hit the mark on your next visit! Have a great day!
Very nice staff! Old building and rooms, one towel had been stepped on leaving black marks but was folded and placed in the bathroom anyway. People were smoking in their rooms. Very thin walls and was very loud to close the doors.
Dear Guest, Thank you for taking the time to review our hotel! As a Hampton Inn hotel, our goal is to provide friendly and genuine service, clean and comfortable accommodations, and a safe and relaxing environment. Thank you for letting us know where we fell short and we promise to hit the mark on your next visit! We look forward to welcoming you back! Have a great day!
The tub did not drain and the bathroom had spiders everytime we went in it
Thank you for the review. We always want to exceed our guests' expectations, and we genuinely apologize for not doing so during your time with us. We certainly understand how the frustrations you experienced could leave you with a negative impression of our hotel, and we are sorry that we fell short during your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. We have refunded your stay due to the above. Please allow up to 3-5 business days for this to reflect to the method of payment you provided at check-in.
Dear Guest, Thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit. Have a great day.
Comfort, cleanliness and customer service was excellent and very comforting .
Thank you so much for the overall 5/5 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!
Thank you so much for the overall 5/5 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!