2/10 Terrible
Anish
Apr 9, 2025
First, this is not a kid friendly hotel. From the decor to the room layout it is very adult.
One of the rooms we were given smelled unbearably musty. They switched this out to another which seemed fine when we walked in (as they had the windows open). Once we closed the windows that rooms smelled terrible too. They hand no more vacancies so we were stuck with this. In addition the maze of hallways had an overbearing smell of a very strong incense.
The day staff was transactional at best and refused something as simple as a request for more pillows.
The only great staff interaction was the night manager. He provided the best customer service. We had an early departure and he was immensely helpful making sure that the taxi arrived on time and even waited with us outside to make sure we got on okay.
All that said, the location is really great.
Anish
Stayed 2 nights in Apr 2025