6/10 Okay
Reza
Traveled with family
Oct 31, 2025
Liked: Cleanliness, property conditions & facilities
This review is for a 4-person suite, which might differ from other rooms.
The first room we checked into was horrible and too small for a queen bed and a double sofa bed. The sofa bed reached the wall so you couldn't move around the room freely, and there wasn't really much room for the luggage either. The bathroom lock didn’t work, and the flush broke and dispensed water continuously. They sent someone to fix it, who was able to temporarily fix it after some time. There was creaking everywhere, the bathroom door, the cabinet door, etc. Being on the first floor above a restaurant with tables outside, it was very noisy as well. This was a 2-star hotel experience and very disappointing considering the price.
We were considering cancelling our stay.
However the staff were very nice and friendly and they arranged for us to check into another room on a higher floor. This was a proper room for 4 people with a working flush, and somewhat less creaking doors.
The hotel had two very small elevators barely fitting 4 people each, but I think being in the historic part of town maybe that is somewhat to be expected.
Now to the good: The location was great. It was a few minutes of walking to Trevi Fountain, Pantheon, Spanish Steps, etc. The staff were very friendly and helpful, the breakfast was good (8/10) with a beautiful terrace with a good view.
Would I go back to again? Only if I'm guaranteed not to get a room like the abomination we got first time.
Reza
Stayed 3 nights in Oct 2025
