Rome Cavalieri, A Waldorf Astoria Hotel

5.0 star property
Luxury resort with 2 restaurants connected to the convention center in Rome

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Photo gallery for Rome Cavalieri, A Waldorf Astoria Hotel

Sports facility
Creator video
Reception
Meeting facility
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

View in a map
Via Alberto Cadlolo 101, Rome, RM, 00136
  • Place, Monte Mario
    ‪3 min walk‬
  • Place, Piazzale Clodio
    ‪13 min walk‬
  • Place, Vatican Museums
    ‪4 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪32 min drive‬

Room options

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Rome View (Premium Rome View

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Rome View (Premium Rome View)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds (Imperial, Spa and Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Rome View (Vista Suite, Spa/Club Lounge

10.0 out of 10
Exceptional
(2 reviews)
  • 1435 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed (Napoleon Suite

  • 1435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed (Penthouse Suite, Spa

  • 2109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access)

  • 1432 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Signature Suite, 1 King Bed (Petronius Suite)

  • 2647 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 King Beds

Suite, 1 King Bed, Park and Pool View (Park Suite, Spa/Club Lounge Access)

  • 915 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Park and Pool View (Superior Suite Spa/Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite with Rome View

  • Sleeps 2

Park Suite with Park and Pool View

  • Sleeps 3

Superior Suite with Park and Pool View

  • Sleeps 2

Vista Suite with Rome View Non smoking

  • Sleeps 3

Family Connecting Room Non smoking

  • Sleeps 4

Napoleon Suite Non smoking

  • Sleeps 2

Planetarium Suite Non smoking

  • Sleeps 2

Petronius Suite Non smoking

  • Sleeps 2

Penthouse Suite Non smoking

  • Sleeps 2

Alcove Suite Non smoking

  • Sleeps 2

Deluxe King Room Non smoking

  • Sleeps 2

Deluxe Twin Room Non smoking

  • Sleeps 2

Imperial Twin Room Non smoking

  • Sleeps 2

Imperial King Room Non smoking

  • Sleeps 2

King Imperial Room with Rome View Non smoking

  • Sleeps 2

Twin Imperial Room with Rome View Non smoking

  • Sleeps 2

Deluxe King Room with Park View Non smoking

  • Sleeps 2

Deluxe Twin Room with Park View Non smoking

  • Sleeps 2

Deluxe Premium Twin Room Rome View Non smoking

  • Sleeps 2

Premium Deluxe King Room with City View

  • Sleeps 2

Room, 2 Twin Beds, Rome View (Imperial Rome View, Spa

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed, Business Lounge Access (Rome View)

  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Alcove Suite, Spa/Club Lounge Access)

7.0 out of 10
Good
(2 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, (Imperial, Spa and Club Lounge Access

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Rome View (Imperial Rome View, Spa

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Deluxe Park View)

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Deluxe Park View)

9.2 out of 10
Wonderful
(15 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rome

Located in Trionfale, Rome Cavalieri, A Waldorf Astoria Hotel is within 2 miles (3 km) of popular attractions such as Vatican Museums and Stadio Olimpico. This 370-room, 5-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants. It's connected to the convention center in central Rome and also close to St. Peter's Basilica and Villa Borghese.

What's nearby

  • Monte Mario - 3 min walk - 0.2 miles
  • Piazzale Clodio - 13 min walk - 0.7 miles
  • Foro Italico - 20 min walk - 1.1 miles
  • Vatican Museums - 4 min drive - 1.2 miles
  • St. Peter's Basilica - 5 min drive - 1.4 miles

Getting around

  • Cipro Station - 3 min drive
  • Rome Balduina Station - 16 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪La Pergola - ‬1 min drive
  • ‪Uliveto Restaurant & Terrace - ‬10 min walk
  • ‪Caffè Belsito - ‬9 min walk
  • ‪Forno Valli - ‬10 min walk
  • ‪Zen Garden 3 - ‬10 min walk

About this property

Rome Cavalieri, A Waldorf Astoria Hotel

Luxury resort with 2 restaurants connected to the convention center in Rome
Guests of Rome Cavalieri, A Waldorf Astoria Hotel have access to a full-service spa, 3 outdoor pools, and an indoor pool. Parking is available for EUR 30.00 per day (EUR 45.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a children's pool, a gym, and a sauna.
Guests can expect 42-inch LED TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Balconies, iPod docks, and sitting areas are also available.
2 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rome Cavalieri, A Waldorf Astoria Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Limo/town car service
  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 45 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 38 per person
  • 2 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Pergola
  • Uliveto

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 93,647 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1963
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs and cats only
  • 1 total (11 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 38 per person
  • Self parking fee: EUR 30.00 per day
  • Valet parking fee: EUR 45.00 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cavalieri Waldorf Astoria Hotels
Cavalieri Waldorf Astoria Hotels & Resorts
Cavalieri Waldorf Astoria Resorts
Rome Cavalieri
Rome Cavalieri Waldorf Astoria Hotels
Rome Cavalieri Waldorf Astoria Hotels & Resorts
Rome Cavalieri Waldorf Astoria Hotels Resorts
Rome Cavalieri Waldorf Astoria Resorts
Waldorf Astoria Cavalieri
Waldorf Astoria Rome Cavalieri
Hilton Hotel Rome
Hilton Rome
Rome Cavalieri Hilton
Rome Cavalieri, Waldorf Astoria Hotel Rome
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri Waldorf Astoria Hotels Resorts Hotel
Cavalieri Waldorf Astoria Hotels Resorts Hotel
Cavalieri Waldorf Astoria Hotels Resorts
Rome Cavalieri Waldorf Astoria Resort
Cavalieri Waldorf Astoria Resort
Rome Cavalieri Waldorf Astoria
Cavalieri Waldorf Astoria
Rome Cavalieri A Waldorf Astoria Hotel
Rome Cavalieri A Waldorf Astoria Resort
Rome Cavalieri, A Waldorf Astoria Hotel Rome
Rome Cavalieri, A Waldorf Astoria Hotel Resort
Rome Cavalieri, A Waldorf Astoria Hotel Resort Rome

Frequently asked questions

Are free cancellation options available at Rome Cavalieri, A Waldorf Astoria Hotel?

Rome Cavalieri, A Waldorf Astoria Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Rome Cavalieri, A Waldorf Astoria Hotel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Rome Cavalieri, A Waldorf Astoria Hotel on Dec 7, 2025 start from $349.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Rome Cavalieri, A Waldorf Astoria Hotel?

This resort is situated in Trionfale within a short 13-minute walk of Monte Mario. You'll also find Vatican Museums and St. Peter's Basilica within a short drive.

Is there parking available at Rome Cavalieri, A Waldorf Astoria Hotel?

Yes, valet parking is offered for EUR 45.00 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Rome Cavalieri, A Waldorf Astoria Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, couples treatments, and Ayurvedic treatments.

Does Rome Cavalieri, A Waldorf Astoria Hotel feature a casino?

No, Rome Cavalieri, A Waldorf Astoria Hotel doesn't have a casino.

Is there an indoor pool at Rome Cavalieri, A Waldorf Astoria Hotel?

Yes, this resort has an indoor pool along with 3 outdoor pools. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Rome Cavalieri, A Waldorf Astoria Hotel?

There are plenty of amenities for couples at this resort, including 3 outdoor pools, a poolside bar, and a Michelin-rated restaurant.

Are there hot tubs at Rome Cavalieri, A Waldorf Astoria Hotel?

Yes, this resort offers private spa tubs in some guestrooms.

Does Rome Cavalieri, A Waldorf Astoria Hotel feature a restaurant that includes a breakfast menu?

Yes, Rome Cavalieri, A Waldorf Astoria Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Rome Cavalieri, A Waldorf Astoria Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Rome Cavalieri, A Waldorf Astoria Hotel for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Rome Cavalieri, A Waldorf Astoria Hotel?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Rome Cavalieri, A Waldorf Astoria Hotel?

The closest major airport to Rome Cavalieri, A Waldorf Astoria Hotel is Ciampino Airport (CIA), which is 23.2 mi away (48 minutes by car). Another top airport is Fiumicino - Leonardo da Vinci Intl. Airport (FCO), which is located 18.4 mi away (36-minute drive).

Can I book a room with a balcony at Rome Cavalieri, A Waldorf Astoria Hotel?

Yes, every guestroom at Rome Cavalieri, A Waldorf Astoria Hotel comes with a balcony with some featuring park or pool views.

Does Rome Cavalieri, A Waldorf Astoria Hotel have a wedding venue?

Take advantage of the wedding venue at Rome Cavalieri, A Waldorf Astoria Hotel if you plan to say "I do" during your trip.

Reviews

Rome Cavalieri, A Waldorf Astoria Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 751 out of 1004 reviews
Rating 8 - Good. 159 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

Reviews

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial Room was an amazing perk! The staff went above and beyond to make us feel special and met our every need. Paola at the front desk was exceptional in giving us restaurant suggestions and helping us extend our stay. Marco and Emmanuel at the valet stand always got us to the appropriate cab on time and offered umbrellas so we didn’t get wet. We can’t say enough good things about our stay at the Waldorf Astoria And we will be back!
Stayed 6 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2025

6/10 Okay

LEONARDA, MORENO VALLEY

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald, Halifax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Staff, absolutely amazing! Clean, gorgeous, and just timeless! Would definitely go back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this Hotel. 10 out of 10. Staff is amazing, pool and hotel is beautiful. Can't wait to go back!
Stayed 3 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Stayed 2 nights in Aug 2025

4/10 Poor

Rob

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not that luxury for luxury hotel

Hotel shower was dirty. The service was extremely terrible and rude. The bath tube drain did not work effectively. The toilet did not work properly The sink had chips in it can't add photos. Already left
Stayed 4 nights in Aug 2025

6/10 Okay

Paula

Stayed 3 nights in Aug 2025

4/10 Poor

Paula

Traveled with family
The Gym/Spa stunk like sewage the entire time. The lobby/bar area is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Harrell

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel, in an exceptional location, with an exceptional staff. The whole staff is attentive to every possible request. Simply excellent!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Itjang Stefanus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door man, check in staff and breakfast staff are very friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

patricia, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we were out of the central city. Shuttle convenient to the city. Hotel was beautiful even though we didn't use the amenities they were great. Reception desk was very knowledgeable. Minor complaint we asked about water as it was not there and then the second night two bottles were there after we brought our own. We ate on the patio and the dining area by the pool as well as breakfast. Can say we felt like we were at a resort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2025

8/10 Good

ERICK L

Stayed 2 nights in Jul 2025

6/10 Okay

Jimmy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Too much cost for an old apartment complex with a fancy name slapped on it. We requested and booked a room with a view of Rome, the put us on the other side of the building facing the other apartment complexes opposite of the city center direction. When we requested them to fix our reservation they tried to charge us an extra 149 euros a night and we already paid close to $1200 for 3 nights…terrible. This Waldorf is probably the most disappointing one we have stayed at. It wasn’t terrible because the facilities were cool and unique and the complex was large, it was just too overpriced for what the rooms were and the location is too far outside of town. When it comes to real estate, the price is all about 3 things: location, location, location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jul 2025

8/10 Good

SHINKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shinko from Los Angeles

We had a great time in a very nice hotel. The only thing I didn't like was the shower system in the room. The shower only had a half-part partition, so depending on the angle of the shower head, the bathroom got wet. I think this is a design issue that needs to be improved. Other than that, everything was wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyung

Stayed 2 nights in Jun 2025

10/10 Excellent

Jacek

Stayed 3 nights in Jun 2025

2/10 Terrible

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst experience with customer service in my life. I think a hostel wouldn't treat its guests the way my wife and I were treated. It transpired that halfway through our stay we have exceeded our pre-authorised deposit for extra charges. So on Saturday night we get a time stamped letter at 10.30pm to immediately speak to management and then we got a follow up letter at 5.30 in the morning!! We didn't notice the first letter since we came back to the room late at 2 in the morning. Our TV started flashing that we urgently need to speak to management. I spoke to management and told them I am checking out the following evening and will pay all outstanding bill then. They then accosted my wife at breakfast to pay immediately - even though they had our passports and credit card information. When I calmly complained about the aggressive nature of enforcing this, the manager snapped at me sarcastically and mockingly that we should not come back to the hotel if we have a problem with the way they run their finances. Moreover, the crowd is very rowdy and unpleasant in the hotel and the rooms and facilities are extremely dated and in desperate need of refurbishment. Would never stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Torrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were blown away by the warm welcome and support in exploring the city, including help getting last-minute access to sold-out attractions.
Stayed 5 nights in May 2025