Atlante Star Hotel4.0 out of 5.0
Recent guest reviews
The hotel has a great location but that is the end of the positives. Repairs are needed through out the hotel, lots of peeling paint and mold in the bathrooms. The restaurant has a great view but food is only okay and expensive. Front desk staff not helpful and rude at times. It is rated as four stars but is well below my expection for that rating.
We stayed from December 22 to 25, 2017, our room was comfortable, a Deluxe Room. The breakfast option for $12 Euros may not be a good one, we only had it once at the hotel and decided to go elsewhere for breakfast. Staff was attentive.
We had a emergency during our stay, while we were in our bedroom. We had to call an ambulance and, although the gravity of the situation the funcionary who was at the recepection was very cold and completely indiferent with us, not offering any kind of support by the hotel (witch we needed). It was a really bad experience. When we travell we don't imagine that bad things may happen and not to count with any support (and instead, have a terrible treatement) can make all worse. And it's also important to warn that wifi signal in the bedroom is very weak, wich difficults even more the comunicatiion in general and in case of need.
After reading some of the reviews on here We were a bit sceptical, but on arriving We can honestly say the staff were very friendly, the reception spotlessly clean. We were on the first floor and with the window ajar it was quite noisy, simple solution shut the the window. The room was very clean, maybe a bit small but nothing to moan about, maybe a lick of varnish to the tables but nothing extreme in our opinion. In our opinion the only real fault was the bath, we didn’t use it as it had a few deep scratches which put us off. We had to make sure we had the shower head pointing towards the window wall, as the first night we had it pointing the other way and soaked the floor (sorry) we did clean it up. The breakfast had a very good choice and plenty of it. Roof terrace does have an amazing view. We really enjoyed our stay and would definitely stay again.
This hotel is located at a very good location - walking distance to many most famous attractions in Rome. But the good things about it stops right there - rooms very small and basic, staff not very helpful nor offers any extra help other than what's bare minimum, restaurant is expensive ...
Could literally see the Vatican from our window and for 4 nights the price couldn’t be beat but you are not paying for luxury. I️ did not have warm water in my shower any of the days of my trip and could hear the toilet flushing in the next room over, the doors closing in the hallway, and every single noise outside on the street at any given minute. The hotel front desk is available 24 hours a day which was great considering we checked in at 11pm and checked out at 3am. The Vatican is a short 7 minute walk and even quicker walk to the Tiber River. Truly a beautiful city and as long as you are looking at your hotel as just being a safe place to sleep and shower than this hotel’s price and location is perfect for you!
Hmmm what can I say. Recently returned from this hotel which was a surprise trip for my birthday. Was collected from airport by complementary transfer which was really handy but my goodness obviously no speed limits in Italy! Anyway arrived at Atlante Star and thought reception looked a little dated but was clean. The lift which took us to our room was slow, small and very creaky - my daughter preferred to use the stairs as she was convinced the lift would breakdown. If I thought that was bad, the shock of the room nearly sent me over the edge. The room was tiny for 3 people and oh my goodness the decor - I swear Noah is missing some bits from his Ark. The bathroom was extremely dated (was clean though with fresh towels every day). I've never seen a bath so small and anyone looking for a power shower - forget it - if you are lucky you'll get a very soft shower which can switch from roasting hot to freezing cold in the blink of an eye. The bed was firm but after a busy day sightseeing I managed to sleep quite well although woke a few times due to outside noise. Breakfast was actually very good. Plenty of choice and staff were very friendly. View at breakfast from Les Etoiles was amazing - In fact the view of St. Peter's and the proximity to transportation is this hotel's only saving grace. Definitely needs a re-vamp of rooms and bathrooms. We had actually booked a superior room - dear love anyone who booked a standard one.
Ok.. Great view of the Vatican.. not much else going for it. Very impressive entrance hall but that's where it ended. We wanted to leave as soon as we got in the room. Sockets hanging off the wall, dodgy wallpaper, sink wouldn't drain, couldn't sit on toilet as b'day in front if it, heating not working, wifi only worked in hallway, hot water took 10 minutes to arrive and turned off at 10pm, took you life in your hands using the lift, despite 2 attempts to have a meal it didn't happen, first time they closed the restaurant, second they again closed it after giving us menus and charging 5 euros for a coke, so we had to buy food from the shop over the road. Roof garden is lovely but again no waiter or food to be seen... well we spotted him having a smoke round the side. Maria the maid was outstanding and bless her was the saving grace. Very expensive for what we got but given the view full our window diluted the comedy of bad service, over price and complacency.
We stayed at the sister hotel during our previous stay (2012) but had no hesitation is staying here this time. Hotel room was basic, but had everything we needed and the towels etc was replaced every day. Rooftop terrace was lovely, the views are fantastic! Very close to The Vatican, easy walking distance. We didn't eat here during the evening but the breakfasts were lovely, fresh and good selection, more than I expected. Staff were descret but very friendly. Thank you for a fantastic stay!!
Ok, so I’ll get the good part out of the way as it is a very good point: Location is amazing! It is a 5 minute walk from St Peter’s Square so if you’re planning to go there or access the tour bus routes this is fantastic, but... Oh my god this place sucks! If you are hoping to spend more than 5 minutes in the hotel then you are out of luck. It is so dated! And not 90’s dated, think 60’s dated. Our room was (is, I’m writing this from my room on my own 3G because the internet is terrible, more on that later) tiny, looked horrible, internet connection was terrible and there were only 2 plugs available in the room on the opposite side from the bed. Entering the hotel it seems mildly modern, clean frontage and main desk, but suspicions were raised when we used the elevator for the first time, an experience that would rival some rollercoasters at making you fear for your life (after waiting 10 minutes for it to finish frightening other guests and finally arrive). Then you are met by the front door of your room, a tiled (yes, tiled!) door stolen from a 70's cruise ship which leads you to your cabin. Yes, a cabin. A tiny, 10ft by 10ft block of carpeted walls and just utter horribleness. I'll refrain from describing the room in graphic detail but give a list of amenities instead that I received for over €150 a night: 1 x Bed - Not too hard 1 x Smart TV - 900 channels of nothingness and not connected to the internet, if it was really smart it would have run away by now 1 x Bath - Perfect size for 0.6 humans 1 x Shower head - At perfect nipple level 1 x Safe - Pointless since they take your passport at check in anyway 1 x Window - Smarter than the tv, tricks you into thinking that it is closed but never is 1 x Ethernet connection - Not actually connected to the internet 8 x light switches - ?? 2 x WiFi connections - Let me explain: When you arrive you have the option of connecting to the Hotel free WiFi, allowing you to browse the internet at lightening speeds, if lightening was an overweight dog running to the vet. If you could maintain a connection for longer than 5 minutes then you are considered a god! The second WiFi connection is the TV. If you connect to the TV's WiFi then you can stream content to it, great if you have a backlog of Netflix shows or something that you want to keep up to date with. But the small, teeny tiny problem is that the TV isn't actually connected to the internet. So when you connect to it's WiFi, you can't stream anything. #Amazing #WeLiveInTheFuture 2 big features of the hotel that they like to push are the restaurant and the roof top bar. The restaurant I can't really comment on as we went for dinner there at 8:30pm on a Friday night and were turned away as they seemed to be closing. I'm not really sure as they never actually gave me a reason. The rooftop bar has a great view owing to it's amazing location but it is horrendously overpriced and understaffed. Overall with this four star hotel you are getting the equivalent of sleeping in a tent on Via Della Concillazione - Great location but a terrible experience.
- Walking distance to St. Peter's Basilica and Castel Sant'Angelo
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport drop-off
Located in Rome City Centre, Atlante Star Hotel is a leisurely stroll from popular sights such as St. Peter's Basilica and Castel Sant'Angelo. This 4-star hotel has 85 rooms and welcomes guests with a restaurant, free in-room WiFi, and free airport drop-off. It's in central Rome and also close to Vatican Museums and Piazza Navona.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.
Atlante Star Hotel's 85 rooms are air-conditioned and provide minibars, free newspapers, and safes. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Phones and desks are other standard amenities.
Guests of Atlante Star Hotel enjoy a rooftop terrace, free WiFi in public areas, and 2 meeting rooms. If you drive, self parking is EUR 30 per day, or you can take advantage of the free shuttle from the hotel to the airport (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and laundry facilities.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 1222 reviews