Our stay in Rome was truly amazing—such a special experience, especially as our first time traveling to a city outside of the United States. The location of this property was absolutely perfect and made it easy to explore and enjoy everything around us.That said, there were a few issues that impacted our stay. The check-in process took longer than expected, which was a bit frustrating after traveling. Unfortunately, the electric coffee pot and Wi-Fi were not working during our stay, and the unit itself was noticeably dusty. The elevator also didn’t work the morning of check out. We are in Italy for 2 weeks so it was hard hauling luggage 5 flights. Overall, the location really made this stay memorable, and we had a wonderful time in Rome, but addressing these issues would greatly improve the experience for future guests.We would stay again just didn’t earn a 4 or 5 star.