Great property and the staff is amazing. Breakfast presentation is exquisite.
Great Staff!
Wonderful hotel, a very short distance from Termini Station. Excellent staff, very helpful with a great restaurant recommendation.
Great location and staff run the place in a friendly and efficient manner.
The rooftop restaurant and bar was really beautiful
A meeting took over the main floor resulting in some crowding and the lack of normal amenities (water, coffee) otherwise available in the reception area. Not a positive for someone not attending the meeting.
Front desk man was so nice to book us dinner reservations to a local restaurant for us right st check in.
Comfortable hotel with great staff/service next to the main train station in rome.
Hotel was really great, except the air conditioning was not very good.
Great hotel right next to Termini station. 5 star service by amazing staff. Highly recommended.
We were uncertain if being so close to Roma Termini would create issues, on the contrary this is not a typical Train Station. It is definitely a plus. Very practical to get to the airport with Leonardo Express Train for 14 Euros per person. Day pass for all municipal busses (which are also at Termini) and Metro underground are 7 Euro for 24 hours (all these tickets can be purchased from the newspaper stand inside the terminal, the gentleman at the kiosk is the most polite, smiling, helpful person) The Palazzo Cinquecento is a 3 year old relatively new building, owned and managed by one of Europes most professional hoteliers. There are some minor issues in the rooms. One irritating issue is the sensor activated lights above the minibar and they turn on for a minute every time one walks to the bathroom at night and disturbs the sleeping partner. Second technical secret is the tone in tone, hard to notice on/off button on the side of the coffee machine. Most important is the cleanliness of the rooms. We noticed spotty cups, not perfectly cleaned toilet, hair clogged shower drain. This is probably the housekeeping which was not "excellent". We had only one serving of good night chocolate and none the two others... RECEPTION personnel are very helpful and kind, however the questions answered by the phone operators (dial zero) are unprofessional. When I asked "where do I get the Leonardo Express ticket, she said the red machines in the terminal.. (not correct)
From arrival to departure impeccable attention to making sure we were well accommodated and serviced. Speedy service on all requests made from room changes to add headcount, to getting us taxi and train info. Staff friendly and on point! Hotel directly adjacent to Train station of Rome which made it another plus for us traveling from city to city. Highly recommend.
La mejor estancia que tuvimos en nuestro viaje a Europa. Muy buena atención, excelente ubicación, excelentes habitaciones. Lo más recomendable en Roma sin duda alguna.
Located in Rome City Centre, NH Collection Roma Palazzo Cinquecento is 1.9 mi (3.1 km) from Circus Maximus. This 5-star hotel has 177 guestrooms and offers free in-room WiFi, a gym, and a rooftop terrace.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
48-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
NH Collection Roma Palazzo Cinquecento offers a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 35 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Great property and the staff is amazing. Breakfast presentation is exquisite.
Dear Miles,thank you very much for your last stay with us!All our staff is motivated to give the best day after day after reading feedback like yours.Thank you
Great Staff!
Thank you for choosing NH Collection Roma Palazzo Cinquecento!. We are happy when people can notice or passion for what we do through our services. We are also happy to know that you could delight yourself with our convenient location right at the heart of the eternal city, as well as our modern designed rooms , the comfort. We are waiting for your next visit ! Best Wishes.
Wonderful hotel, a very short distance from Termini Station. Excellent staff, very helpful with a great restaurant recommendation.
Dear John, Thank you for choosing NH Collection Palazzo Cinquecento and for sharing your experience with us. It is always a pleasure reading such lovely words about our staff and our location. Looking forward to welcoming you again to Rome!Warm regards, Marta- Guest Relations Trainee
Great location and staff run the place in a friendly and efficient manner.
Dear Luis,thank you for choosing our NH Collection Palazzo Cinquecento. It was a pleasure to host you in our Hotel. Best regards,
The rooftop restaurant and bar was really beautiful
A meeting took over the main floor resulting in some crowding and the lack of normal amenities (water, coffee) otherwise available in the reception area. Not a positive for someone not attending the meeting.
Dear Guest, thank you for your review regarding our property. It has been a real pleasure to welcome you in our hotel. We are sorry for the inconvenience you experienced and we take actions in order to improve your future experience. We would love to see you soon in NH Collection Palazzo Cinquecento. Best Regards, Marta Sitko Guest Relations Manager
Dear Guest, thank you for your rating. We are looking forward to welcoming you back soon. Best regards, Marta Sitko Guest Relations Manager
Dear Guest, thank you for taking your time to share your opinion about your Experience in NH Collection Palazzo Cinquecento. We would love you to welcome you back soon. Warmest regards, Marta Sitko Guest Relations Manager
Front desk man was so nice to book us dinner reservations to a local restaurant for us right st check in.
Dear Andy, thank you for your interesting comment regarding our Staff. We would love to welcome you again, and offer you a delicious moment on your next trips to Rome. Best Regards, Marta Sitko Guest Relations
Dear Mr. William,Thank you for staying with us at the NH Collection Palazzo Cinquecento and also for taking the time to review your recent visit.The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our services in future.Thank you for acknowledging our service. Continental, Seasonal and Freshly made variety of delicious Breakfast with the Italian Cappuccino, Amazingly helpful staff and team really work hard to provide best possible experience to all the Guests & our strategic location are the heart of the hotel as are really proud of our unique location! Our building, built in 1900, was part of Termini station, the most important in the city.Once again, thank you for staying with us. We do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else we can assist with, please do not hesitate to contact us.Sincerely,