Rochester Best Western

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Aug 15 - Aug 16

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Aug 16 - Aug 17

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4/5 Good

"Most staff were very friendly, just one front desk person was not too nice. Rooms a little musty but comfortable. Restaurant food was excellent. Room service was quick and delicious too. The Grab n Go was meh. I passed on that. Spa was only ok. Nothing spectacular about the services. My hot stone message should have been much better, it was more like a touch of stone. The facial was nice except that she wore latex gloves and that diminished my enjoyment of the facial. It felt weird, it smelled weird and it sounded weird. The spa itself was gorgeous, with breathtaking views. Not a great selection of teas and some of the guests were on their phones in the relaxation area which I find stressful when I'm trying to relax. So no real deal breakers here, I would stay again. But pass on the spa."

A verified traveler stayed at Woodcliff Hotel and Spa

Posted 23 hours ago