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The Promissory Hotel

2.0 star property

Choose dates to view prices

Photo gallery for The Promissory Hotel

Lunch and dinner served
Hair dryer, bathrobes, towels, soap
Premier Suite, Multiple Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby
Classic Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
201 S Jefferson St, Roanoke, VA, 24011
  • Place, Center in the Square
    ‪2 min walk‬
  • Place, Science Museum of Western Virginia
    ‪2 min walk‬
  • Place, Taubman Museum of Art
    ‪3 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premier Suite, 2 Bedrooms, Roll-in Shower

Floor plan

Premier Suite, 2 Bedrooms, Roll-in Shower

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Suite, 2 Bedrooms

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Suite, Multiple Beds

  • 510 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Loft, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premier Suite, Multiple Beds

Floor plan

Premier Suite, Multiple Beds

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Loft, 1 Queen Bed with Sofa bed

Loft, 1 Queen Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Roanoke

Located in Downtown Roanoke, The Promissory Hotel is adjacent to Center in the Square and within a mile (2 km) of other popular sights like Berglund Center. This 27-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Center in the Square - 2 min walk - 0.1 miles
  • Science Museum of Western Virginia - 2 min walk - 0.1 miles
  • Taubman Museum of Art - 3 min walk - 0.2 miles
  • Virginia Museum of Transportation - 8 min walk - 0.5 miles
  • Berglund Center - 17 min walk - 0.9 miles

Getting around

  • Roanoke Station - 3 min walk
  • Roanoke Regional Airport (ROA) - 16 min drive

Restaurants

  • ‪Olde Salem Brewing Company - ‬3 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬2 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Corned Beef & Co - ‬1 min walk
  • Scrambled

About this property

The Promissory Hotel

A 24-hour gym and free WiFi in public areas are features at The Promissory Hotel. Self parking is available for USD 10.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free local calls and laptop-compatible safes are other standard amenities. Private bathrooms are not ensuite.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

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The Liberty Trust
Downtown Roanoke
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,310 reviews
$140 nightly
The price is $159
Jun 14 - Jun 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ¡Suerte!

Things to do

  • 24-hour gym
  • Concerts/live shows

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 10.00 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What can I see within easy reach of The Promissory Hotel?

This hotel is situated in Downtown Roanoke, just steps from Center in the Square and Roanoke Pinball Museum, and within a short walk of Taubman Museum of Art. You'll also find Virginia Museum of Transportation and Berglund Center less than a mile away.

How much does it cost to stay at The Promissory Hotel?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at The Promissory Hotel on Jun 7, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Promissory Hotel?

Yes, covered parking is offered for USD 10 per night with in/out privileges.

Does The Promissory Hotel include a casino?

No, The Promissory Hotel doesn't have a casino.

Is there an indoor pool at The Promissory Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Promissory Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and concerts/live shows.

Are there hot tubs at The Promissory Hotel?

No, there isn't a spa tub at this hotel.

Does The Promissory Hotel have a restaurant that serves breakfast?

No, The Promissory Hotel doesn't have a restaurant that serves breakfast.

Does The Promissory Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Promissory Hotel.

Are there connecting rooms at The Promissory Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Promissory Hotel?

The closest major airport to The Promissory Hotel is Roanoke Regional Airport (ROA), which is 5.9 mi away (16 minutes by car).

Are there rooms with balconies at The Promissory Hotel?

No, there aren't any guestrooms with balconies at The Promissory Hotel.

The Promissory Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 84 reviews
Rating 8 - Good. 15 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay I would be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and the room was beautiful and spacious!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing new boutique hotel w friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property adn what set the place apart was the amazing staff. So welcoming and helpful!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities
Great location. Clean rooms. Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities
Clean room, staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Spotless. Brand new hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The staff were extremely accommodating. Cleanest room I’ve had in awhile.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make us comfortable; the room was immaculate and the bed very comfortable. We will definitely stay there whenever we are in Roanoke. The only reason I gave it 4 instead of 5 stars is that the hotel has a small loading area and it would have been great to have had valet parking as the hotel makes use of a parking garage separate from the hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is great. Room needs reading lights on both side of the bed. There were no towels or wipe down equipment in the gym.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Awesomeness
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynden

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Promissory Hotel while visiting Roanoke for work. I thoroughly enjoyed my stay. The staff called me ahead of time to let me know which door to enter and where to park. Once getting there, they helped me with my bags to the room. The room was spotless and had a very unique vibe, unlike that of chain hotels. I also mentioned I would be staying in Roanoke more often so they offered to set me up with a frequent visitor rate. 10/10 recommend, I will be staying again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
From the moment I walked in the door, the staff was extremely friendly and accommodating. My room was upgraded from a loft to a king suite, and it reminded me of a small condo. The room was very comfortable, the kitchenette clean with plenty of mugs, cups, a refrigerator, and a kettle to boil water. The bathroom was clean with plenty of hot water and the shower very luxurious. The bed was comfortable and I enjoyed the robe hanging in the bedroom area. Everything about this suite was "new" and "fresh". As I was leaving the next morning, the lady at the front desk was again very kind and polite. She warned me to be careful walking out, as the floor had just been mopped and was slippery. Also, upon checking in on Thursday evening, the lady at the desk gave me a mini-tour of the building, and the spaces that were being renovated. It was interesting to see the concept and how much had already been done. I hope to return and see the finished product later this year.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandlyn

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

6/10 Okay

john

Stayed 1 night in Feb 2026
Verified

8/10 Good

Cheredelle

Stayed 1 night in Feb 2026
Verified

8/10 Good

Rochelle

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Stayed 1 night in Jan 2026