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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(62 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(46 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Roanoke

Located in Roundhill within a short walk of Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall is within 2 miles (3 km) of Regal Valley View Grande. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 2 min drive - 1.7 miles
  • Berglund Center - 4 min drive - 3.8 miles
  • Carilion Roanoke Memorial Hospital - 7 min drive - 6.1 miles
  • Tanglewood Mall - 9 min drive - 8.6 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Bubba's 33 - ‬17 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
At Hyatt Place Roanoke Airport/Valley View Mall, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Reception
Hampton Inn & Suites Roanoke Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
8.4 out of 10, Very Good, 1,002 reviews
$98 nightly
The price is $111
Jan 25 - Jan 26
Total with taxes and fees
Hampton Inn & Suites Roanoke Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Are free cancellation options available at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on Jan 31, 2026 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Roanoke Airport/Valley View Mall?

This hotel is situated in Roundhill within a short 8-minute walk of Valley View Mall. You'll also find Berglund Center and Taubman Museum of Art within a short drive.

Is parking available on site at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hyatt Place Roanoke Airport/Valley View Mall include a casino on the premises?

No, Hyatt Place Roanoke Airport/Valley View Mall doesn't have a casino.

Will I find an indoor pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from October 20 2025 until March 31 2026 (subject to change).

What will couples enjoy most about a stay at Hyatt Place Roanoke Airport/Valley View Mall?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hyatt Place Roanoke Airport/Valley View Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Roanoke Airport/Valley View Mall feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Roanoke Airport/Valley View Mall serves free buffet breakfast at Gallery Kitchen each morning.

Will Hyatt Place Roanoke Airport/Valley View Mall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Roanoke Airport/Valley View Mall for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Roanoke Airport/Valley View Mall?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Roanoke Airport/Valley View Mall?

The closest major airport to Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA), which is 2.5 mi away (8 minutes by car).

Can I book a room with a balcony at Hyatt Place Roanoke Airport/Valley View Mall?

No, at Hyatt Place Roanoke Airport/Valley View Mall, there aren't any guestrooms that list a balcony.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

rani

Stayed 1 night in Dec 2025

6/10 Okay

Marcia

Stayed 1 night in Oct 2025

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a high floor room which was modern & spacious with seating area. The room was very clean and bed/pillows very comfortable. Shower was good. The biggest downside was noisy a/c, also think could hear our neighbour having a shower at around 1am. The hotel is used by cabin crew, some arrived while we were being checked in and a female crew member interrupted our check-in with complaints that she had not been allocated a room on an upper (quiet) floor as she needed to be up early the next morning, she appeared to believe that she should be given priority over paying hotel guests. She was very rude and totally ignored us, just cut in and took the attention of the receptionist checking us in but this wasn't really her fault. We appreciated the 12 noon check out, I would stay at this hotel again if in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Traveled with partner
It was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good location
Stayed 1 night in Sep 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

carol, Pittsford

Liked: Property conditions & facilities
Large clean rooms But was disappointed that it was a limited bar and restaurant
Stayed 1 night in Sep 2025

2/10 Terrible

Mae Joy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
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
Stayed 3 nights in Sep 2025

10/10 Excellent

Felix

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenienty located hotel. Great breakfast. Rooms were very large with sofa, microwave, and mini fridge. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping at mall close to hotel. Many restaurants also
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Hot breakfast each day was good and wide variety of fruit, cereals, bagels and cream cheese and peanut butter.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, large rooms and delicious full breakfast with hot and cold items. The indoor pool water was freezing even when it was 80 degrees outside so that was a bummer… if you offer a pool you really should invest a little more to turn up the water temperature but that was the only issue. Restaurants in the area to dine out at too.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Eileen

Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Clean, friendly, nice stay however, the shower had some black mold and the A/C unit was a little loud.
Stayed 1 night in Sep 2025

10/10 Excellent

steven

Stayed 1 night in Aug 2025

10/10 Excellent

Verkisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Location was great.
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I gave it 4 stars instead of 5 because the bathroom was extremely difficult to get in and out of, especially for a larger person.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

The hotel was super convenient and quiet. Excellent condition room and lobby. A great place to stay in Roanoke. Terrific breakfast too!
Stayed 2 nights in Jul 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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