Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪3 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(68 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(51 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Roanoke

Located in Roundhill within a short walk of Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall is within 2 miles (3 km) of Regal Valley View Grande. This 3-star hotel has 126 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 3 min drive - 1.7 miles
  • Berglund Center - 6 min drive - 3.8 miles
  • Center in the Square - 7 min drive - 4.2 miles
  • Tanglewood Mall - 14 min drive - 8.6 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

At Hyatt Place Roanoke Airport/Valley View Mall, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to May 10 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Are free cancellation options available at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on May 10, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Roanoke Airport/Valley View Mall?

This hotel is situated in Roundhill within a short 8-minute walk of Valley View Mall. You'll also find Berglund Center and Taubman Museum of Art within a short drive.

Is parking available on site at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Hyatt Place Roanoke Airport/Valley View Mall include a casino on the premises?

No, Hyatt Place Roanoke Airport/Valley View Mall doesn't have a casino.

Will I find an indoor pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from October 20 2025 until May 10 2026 (subject to change).

What amenities will couples enjoy at Hyatt Place Roanoke Airport/Valley View Mall?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Place Roanoke Airport/Valley View Mall?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Roanoke Airport/Valley View Mall feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Roanoke Airport/Valley View Mall serves free buffet breakfast at Gallery Kitchen each morning.

Will Hyatt Place Roanoke Airport/Valley View Mall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Roanoke Airport/Valley View Mall for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Roanoke Airport/Valley View Mall?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hyatt Place Roanoke Airport/Valley View Mall?

The closest major airport to Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA), which is 2.5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Roanoke Airport/Valley View Mall?

No, you won't find guestrooms with balconies at Hyatt Place Roanoke Airport/Valley View Mall.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is under construction at the moment. We didn’t know that before our arrival. The staff were very friendly and helpful. Our room was completely remodeled. The only down side to our stay was the air conditioning unit was so loud in the room neither of us were able to get a good nights sleep
Stayed 1 night in Apr 2026

2/10 Terrible

lee

Traveled with family and small children
Disliked: Amenities
staff was not very friendly and check-in was absolutely ridiculous taking 25-30 minutes just to check in. they also proceeded to try and charge me $250 for a deposit because my legal drivers license shows a local address!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Kristin

Stayed 2 nights in Jan 2026

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, the room was really clean .
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. The vibe was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Tamika

Stayed 1 night in Jan 2026

2/10 Terrible

Ming

Stayed 1 night in Jan 2026

8/10 Good

Wissam

Liked: Staff & service
Elevators were dirty, hallways were dirty. Room was clean. Options for breakfast were limited.
Stayed 2 nights in Jan 2026

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service, room comfort
When I book a room with 2 beds dont tell me there are none available when I arrive
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

8/10 Good

Angelo

Stayed 1 night in Dec 2025

8/10 Good

Watson

Liked: Cleanliness, property conditions & facilities
Very good and courteous hospitality.
Stayed 2 nights in Jan 2026

6/10 Okay

Tamika

Business traveler
Liked: Amenities
Check in was good, front desk lady was great! Room ehhh it was ok it looks like it’s been remodeled well you can tell it has been the bathroom light is dim, door is super close to shower and toilet (King room) the blinds didn’t work correctly. It wasn’t bad but it wasn’t great
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Frances

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Jecel

Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Great. No problems here.
Stayed 1 night in Nov 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The part that stood out the best was the friendly staff. Check-in was quick and easy and our room was very clean and in good shape. Would definitely recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

omar

Traveled with family
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025