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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Microwave
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

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Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(49 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Roanoke

Within a short walk of Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall is within 2 miles (3 km) of Regal Valley View Grande. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Berglund Center - 5 min drive - 3.8 miles
  • Center in the Square - 5 min drive - 4.2 miles
  • Carilion Roanoke Memorial Hospital - 8 min drive - 6.1 miles
  • Hollins University - 8 min drive - 4.2 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪K&W Cafeteria - ‬18 min walk
  • ‪Hardee's - ‬5 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
At Hyatt Place Roanoke Airport/Valley View Mall, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-in.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Are free cancellation options available at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on Jul 14, 2025 start from $106.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Roanoke Airport/Valley View Mall?

This hotel is located in Roanoke within a short 8-minute walk of Valley View Mall. You'll also find Berglund Center and Center in the Square within a short drive.

Will I be able to park at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hyatt Place Roanoke Airport/Valley View Mall include a casino on the premises?

No, Hyatt Place Roanoke Airport/Valley View Mall doesn't have a casino.

Will I find an indoor pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, this hotel has an indoor pool.

Is Hyatt Place Roanoke Airport/Valley View Mall good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Roanoke Airport/Valley View Mall?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Roanoke Airport/Valley View Mall feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Roanoke Airport/Valley View Mall serves free buffet breakfast at Gallery Kitchen each morning.

Will Hyatt Place Roanoke Airport/Valley View Mall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Roanoke Airport/Valley View Mall for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Roanoke Airport/Valley View Mall have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Roanoke Airport/Valley View Mall?

The closest major airport to Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA), which is 2.5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Roanoke Airport/Valley View Mall?

No, there aren't any guestrooms with balconies at Hyatt Place Roanoke Airport/Valley View Mall.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Clean room close to the airport. Not noisy.
Stayed 1 night in Apr 2025

8/10 Good

Sybil

Liked: Staff & service
This property need to be updated more modern furniture carpet need replace carpet more up-to-date A more refreshing smell to the property more flowers it needs to be brightened up
Stayed 3 nights in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service
My room was missing a coffee pot, otherwise everything else was wonderful.
Stayed 2 nights in Apr 2025

6/10 Okay

Rosalind

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop. So many restaurants within a mile. Ice hotel. Clean. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing n it was so clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose Hyatt in Roanoke

Excellent place to stay!
Stayed 2 nights in Mar 2025

8/10 Good

Tynisha

Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Disliked: Cleanliness
Room was a little dirty, but we were exhausted after a road trip so it did the job fine.
Stayed 1 night in Mar 2025

8/10 Good

sheila

Liked: Cleanliness, staff & service
Extremely limited choices for the breakfast buffet. Scrabbled eggs, toast or bagel and banana or tangerine.
Stayed 1 night in Mar 2025

8/10 Good

Nupur

Stayed 1 night in Mar 2025

8/10 Good

Nupur

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Traveled with family
Hyatt House is much better
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl

Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Stayed 1 night in Mar 2025

8/10 Good

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

2/10 Terrible

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

cara

Liked: Staff & service
Disliked: Property conditions & facilities
Pool was supposed to be heated and heater was broke and pool Was freezing. That was a lodging factor was the pool so the kids were disappointed
Stayed 1 night in Mar 2025

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