Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Front of property
Property video
Couples treatment rooms, sauna, steam room, body treatments
View from room
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Town Square
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Xhale Club Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Junior Suite Swimout Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale Club Junior Suite Swimout Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Allure Junior Suite Partial Ocean King

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Allure Junior Suite Ocean View King

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Allure Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(12 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Junior Suite Ocean Front King

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Ocean View King

8.6 out of 10
Excellent
(23 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Ocean View Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Xcelerate Junior Suite Tropical View King

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Swimout Tropical View King

9.6 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Swimout Tropical View Double

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Ocean Front King

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Ocean Front Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Swim Out Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Junior Suite Ocean Front Whirlpool King

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale Club Junior Suite Ocean Front Whirlpool Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Junior Suite Swim Out Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale Club Junior Suite Swim Out Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale Club Master Suite Swim Out Ocean Front King

  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is adjacent to popular attractions such as Petempich Bay and Arrecife de Puerto Morelos National Park. This 362-room, 4.5-star property has 2 outdoor pools along with a winery and a full-service spa.

What's nearby

  • Petempich Bay - 1 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Puerto Morelos Beach - 14 min drive - 6.8 miles
  • Ojo de Agua Beach - 17 min drive - 8.3 miles
  • Puerto Morelos Town Square - 18 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Miyako - ‬19 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Restaurante Zócalo - ‬7 min drive

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features a winery, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a nightclub, a 24-hour gym, and 2 hot tubs.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coquette (Formal)
  • Picante (Formal)
  • Silk City (Formal)
  • Spoon (Casual)
  • Spumante (Formal)

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkeling
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort All Inclusive
Breathless Riviera Cancun All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort Adults Puerto Morelos
Breathless Riviera Cancun Adults Puerto Morelos
Breathless Riviera Cancun Resort Spa All Inc. Adults Only
Breathless Riviera Cancun Resort Adults
Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
Breathless Riviera Cancun Adults
Breathless Riviera Cancun Resort Spa All Inclusive
Breathless Riviera Cancun Inc

Frequently asked questions

Is a free cancellation option available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive on Apr 21, 2026 start from $329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

This property is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is a spa located at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Spa by Pevonia is the property's spa and services include sports massages, hot stone massages, hydrotherapy, and couples treatments.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a casino on the premises?

No, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

How close is the airport from Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

The closest major airport to Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a wedding venue on site?

There are wedding services available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive if that's in your vacation plans.

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 826 out of 1433 reviews
Rating 8 - Good. 280 out of 1433 reviews
Rating 6 - Okay. 170 out of 1433 reviews
Rating 4 - Poor. 76 out of 1433 reviews
Rating 2 - Terrible. 81 out of 1433 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SANDRA

Liked: Cleanliness
Everything and everyone was Spectacular!!
Stayed 3 nights in Jan 2026

6/10 Okay

Rebekah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bar closed at 11pm all bars . Pretty indecent for an all inclusive experience. Had more fun off the resort than on the resort. There are activities but make sure you download the bogus app that never allows you to reserve( always sold out) . The resort is super small , paid for the Xhale Club and didn’t receive much additional anything. Waste of money for the xhale club for the amount we paid I would have expected more exclusive benefits. All the restaurants have long wait times and the only option for reservation is the Hibachi (best food option there). Their hosting staff always quotes wrong wait times and there’s absolutely no way for them to track who came first. No first come first serve ( bunch of nonsense). For the amount of money we spent you would think the resort would invest in their amenities , restaurants, and activities. Compared to other resorts I’m highly disappointed. The best part of the room was the shower. Paid for an ocean view and could only see the main lobby of the resort. Do better .
Stayed 6 nights in Jan 2026

10/10 Excellent

SANTOS, Westminster

.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bilal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Beautiful Ocean View room on the top floor.
Stayed 4 nights in Jan 2026

10/10 Excellent

Juvarez

Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities are incredible. What a wonderful entertainment team that truly cares about your stay and experience. I would definitely recommend this resort as it exceeded my expectations and I have traveled to many resorts in Mexico
Friday pool party
Stayed 5 nights in Jan 2026

10/10 Excellent

Reneisha

Liked: Cleanliness, staff & service, property conditions & facilities
The resturants
Stayed 4 nights in Jan 2026

10/10 Excellent

Tobi Lynne

Traveled with partner
Staff, food, and a beautiful room and property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing staff, beautiful views and a great mixer of party and chill depending on your mood. The Mexican food was delicious but the other restaurants weren’t that great; excluding the steaks from the grill. Would definitely stay again nonetheless!
Stayed 4 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2026

10/10 Excellent

Shane

Traveled with family
This place is amazing. Rooms are updated and beautiful with the views they say you get! Service is the best I have seen at an all inclusive and we have been to over 30 different ones. This place is not for a quiet get away but a fun party atmosphere with stunning views and facilities. We loved it had such variety but was still a pretty small intimate resort. Staff are off the charts, no excuses just service!
Stayed 5 nights in Jan 2026

6/10 Okay

Shantee

Stayed 3 nights in Jan 2026

4/10 Poor

Karen

Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Stayed 4 nights in Sep 2025

2/10 Terrible

jorge

Stayed 5 nights in Dec 2025

2/10 Terrible

Mia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food and the amenities were not ideal. The food lacked flavor and the staff were not attentive. The massage experience was negative and it seemed as if there were extra charges for many things. The entire experience felt like a money grab without service and experiences to justify the cost.
Stayed 4 nights in Dec 2025

8/10 Good

Lashauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

6/10 Okay

Teresa, Forestville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is definitely good if you need to get away and relax without a big turn up . Restaurant and pools were good . The only thing I did not like about the resort was I like Cadillac Margaritas but the resort had no Grand Marnier . The resort Beach is horrible I mean it’s no way you can get into that beach water it was real dirty . I had to go 30 minutes away to get some real nice beach water ( the hotel zone has great water in Cancun ) . Also the hotel is connected to the secrets they could come to our side of the resort but we could not go their side . So all in all if the beach water was clear and blue this would be the perfect peaceful vacation for the price that they are charging .
Stayed 3 nights in Dec 2025

8/10 Good

Denise Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and very clean. Staff was amazing eapecially Roger and Edwin at the pool. Those 2 were amazing and made our stay very enjoyable always on top of whatever we needed!
Stayed 5 nights in Dec 2025

10/10 Excellent

DIANA

Stayed 1 night in Jan 2026

6/10 Okay

Mark

Traveled with family
The room had many items with issues (non-working). The food was very mediocre; and there were issues with contamination for gluten. We paid extra to upgrade to the Xhale level, which clearly advertises quieter, more relaxed atmospheres. This absolutely was not the case. The pools were extremely loud with music. The dance floor was located right outside the rooms and went late into the night. We spoke to many couples who also experienced this same issue and were also extremely disappointed by these things.
Stayed 7 nights in Dec 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist did not give clear instructions about the how many restaurants are there. What services are included and what are not. Special occasions like New Year’s Eve we need to make reservations a day before in order to eat at French Cuisines, Mexican restaurants are closed on that day and no food services would be available. None of those information ere given. Instead, he only wanted to sell us more visits for future trips before we hadn’t started our very first experience in there. In general the service is good and the employees are nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was always clean and tidy every day. Lidia at the xhale club was the best bartender
Stayed 4 nights in Dec 2025

2/10 Terrible

Dakita

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Let the people breath stop asking me every day what room im in
Stayed 4 nights in Dec 2025

8/10 Good

Dana, PHILADELPHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing and peaceful💕
Stayed 4 nights in Dec 2025