Family Resorts in Ridgefield, Ridgefield

"The property it’s is nice as is the area. The staff was friendly at check in and alway polite. However, we were there for a wedding and 6 people (the suite) had to shower and get ready, the shower filled with water and wouldn’t drain. We complained about it at the front desk when we left for the wedding and assumed somebody took care of it while we were gone but the next 2 Days we were unable to shower due to the continued problem. I complained again at check out with a response that it will get checked out. I have my doubts since the kitchen faucet also kept coming off in my hand. The problem with prepaying for someplace is then you’re locked into it. VERY DISSAPPOINTED but had a great weekend with family celebrating regardless. "

"really nice and helpful staff"

"Room was clean. Staff was nice. Breakfast was good. They charge you park on the property which I think is deplorable. I can understand charging for leaving your car there but as a guest of the hotel??? Shame!"