Eldorado Resort Casino
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 428 reviews
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Recent guest reviews
The AC was not working properly, but they fixed enough to get thru the night. Beside the heat, the room was okay. Next time I would stay in the new tower.
The bed was beyond Marriott Quality! Hot tubbing​ while looking over the city at night made upgrading rooms a easy choice. My normal stay is the Peppermill and feel Eldorado was equal other than Steakhouse. Casino was lacking some of the newer games, roulette table wasn't staffed... Did enjoy Monty Python's slot machine, never stopped laughing. Had dinner at Roxy's, which was excellent food. Just not the table service for $150 meal...
WE WERE SO EXCITED TO ARRIVE, UPON CHECK IN IT ALL WANT DOWNHILL. THE EMPLOYEES EXCEPT FOR ONE LADY IN KENO, SEEM MISERABLE AND ARE JUST SHORT OF RUDE. PROPERTY IS EXTREMELY DATED. THE FOOD IS BLAND, OVERPRICED AND TEMPID. WE SPENT LITTLE TIME HERE AND ENJOYED MUST OF OUR STAY AT THE ATLANTIS.
My wife handicap and their are many places special lift required to get araound , every time when we call to open left door it take 15 to 30 minute to get 5 to 7 stair . Show up security person. Phon help is impsible. We for got walker at valet waiting aria still waiting to find out reply. Phone disconnected 3 times or hang up
Clean hotel. Good buffet downstairs. Too bad there were a lot of homeless people around.
Booked the Luxury King room. Room was beyond dusty and the furnishings were chipped and worn. I opted to upgrade to the Player Suite for an additional fee. That room was awesome.
COMFORTABLE STAY FOR ONE NIGHT STOPOVER.I ONLY STAYED ONE NIGHT AND LEFT EARLY IN THE MORNING.
Staff was friendly. Hard to get a drink while gambling.
Wonderful evening! Great staff! Excellent restaurants!
We visited at a terrible time, flooded river, snow and mudslides closed many roads. The best part of the deserted hotel was the staff- they really rose to the occasion. I would give the place a higher rating but the circumstances of our trip were truly dismal. When we were stranded due to not having a 4WD vehicle, the concierge helped us get a bargain.
Room was grungy and reeked of cigarettes although room was non-smoking. The Buffet was terrible, best thing there was the soda.
The location was good. The hotel was a little dated but to be expected. The room I got was a king suit but didn't really feel as such. The room had tight quarters for a suit.
Great location! Good steak houses and will definitely stay here again
Staff extremely courteous and helpful, room was great and maid service great. Plenty of places to eat, gambling access was fun, people friendly and location of hotel very convenient.
As older casinos go not bad, food and food service were terrible
When we arrived in Reno and at the Eldorado Hotel, the lady at the front desk was very friendly and very polite. Our room was ready so we went right up to the room and it was beautiful. Every one was very hospitable and friendly. If I were to stay in Reno again, I certainly would choose the Eldorado. Sincerely, Roberta M Moore
we weren't in the room that we reserved, and nobody informed us that next day we can be transfer to the room that we want..... the view from the window was on the roof with HVAC equipment and back wall of the swimming pool..... housekeeper knock on the door at 7:10 AM asking if she can clean our room....Saturday & Sunday ........ my husband found a pocket knife under my bed.........
The Eldorado is a nice facility. It was comfortable and the staff was friendly.
we have been to this hotel many times but this time it was not so good..we were up most of the night with noise from other guests. we should have called security but didn't this went on all night..In the early morning we were constantly disrupted by the hotel staff (maids) in the hallway with constant SLAMING of doors..it's a shame because we have enjoyed stayin here in the past..
Hotel highlights
- Walking distance to National Bowling Stadium and National Automobile Museum
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Downtown Reno, Eldorado Resort Casino is adjacent to National Bowling Stadium and within a 15-minute walk of popular sights like National Automobile Museum. This 4-star hotel has 814 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi. Located centrally in Reno, it's also close to Nevada Museum of Art and Fleischmann Planetarium and Science Center.
Dining
This hotel is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
Rooms
Eldorado Resort Casino's 814 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also available.
Property features
At Eldorado Resort Casino, guests enjoy a casino, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a health club, a spa tub, and free WiFi in public areas.
Guest reviews for Eldorado Resort Casino
the new tower is nice, the old is okay.
Everyone
The AC was not working properly, but they fixed enough to get thru the night. Beside the heat, the room was okay. Next time I would stay in the new tower.
player spa suite was awesome!
Everyone
The bed was beyond Marriott Quality! Hot tubbing​ while looking over the city at night made upgrading rooms a easy choice. My normal stay is the Peppermill and feel Eldorado was equal other than Steakhouse. Casino was lacking some of the newer games, roulette table wasn't staffed... Did enjoy Monty Python's slot machine, never stopped laughing. Had dinner at Roxy's, which was excellent food. Just not the table service for $150 meal...
skip it!
Everyone
WE WERE SO EXCITED TO ARRIVE, UPON CHECK IN IT ALL WANT DOWNHILL. THE EMPLOYEES EXCEPT FOR ONE LADY IN KENO, SEEM MISERABLE AND ARE JUST SHORT OF RUDE. PROPERTY IS EXTREMELY DATED. THE FOOD IS BLAND, OVERPRICED AND TEMPID. WE SPENT LITTLE TIME HERE AND ENJOYED MUST OF OUR STAY AT THE ATLANTIS.
Everyone
My wife handicap and their are many places special lift required to get araound , every time when we call to open left door it take 15 to 30 minute to get 5 to 7 stair . Show up security person. Phon help is impsible. We for got walker at valet waiting aria still waiting to find out reply. Phone disconnected 3 times or hang up
nice clean hotel
Everyone
Clean hotel. Good buffet downstairs. Too bad there were a lot of homeless people around.
luxury... not quite
Everyone
Booked the Luxury King room. Room was beyond dusty and the furnishings were chipped and worn. I opted to upgrade to the Player Suite for an additional fee. That room was awesome.
overnight stay
Everyone
COMFORTABLE STAY FOR ONE NIGHT STOPOVER.I ONLY STAYED ONE NIGHT AND LEFT EARLY IN THE MORNING.
relaxing
Everyone
Staff was friendly. Hard to get a drink while gambling.
awsome
Everyone
Wonderful evening! Great staff! Excellent restaurants!
staff excellent during blizzard
Couples
We visited at a terrible time, flooded river, snow and mudslides closed many roads. The best part of the deserted hotel was the staff- they really rose to the occasion. I would give the place a higher rating but the circumstances of our trip were truly dismal. When we were stranded due to not having a 4WD vehicle, the concierge helped us get a bargain.
Thank you for your feedback. We are glad you enjoyed your experience, and hope you choose to stay with us again, should your travels bring you back to Reno.