2nd floor held up by makeshift support beams. Bathroom door looked like they shot "Here's Johnny" clip.
If you're traveling you should know this is more of a place for locals who are down on their luck. Doesn't feel unsafe, but a little edgy.
The lady at counter was completely rude when trying to check at
The staff here is great, however, this is a very run down motel. Not in the best area.
Terrible place to stay! Front desk guy was really nice, but place is really run down. Work materials laying everywhere and not very nice. They have people who live in some of their rooms and so an argument broke out in the parking lot, between 3 people, with screaming, cursing and then driving through the parking lot dangerously. Sorry but I was happy to leave.
In all honesty this is the worst hotel I ever seen and I been to many hotels in my travels.
When I arrived to the hotel, the room I was assigned was not my room due to the fact someone was in there so now I had to load up the car after walking everything up the steps get a new room, was almost told I could stay the night after paying for 2 nights, then a half hour later we are in the room are we notice the Ari conditioner has no nob it was hot as heck in there all weekends, then around 12:30 or so I get up to get and I’m getting my flip flop from next to the bed and I step on glass clearly left from the person before us, I cut my foot in 3 places. I spoke to someone about comping my next stay but there will be no more stays is was from out of stays and I would never want to come back it was terrifying, therefore I would like my money back for all of my troubles, or st least a nights worth, like I said the glad is what really got me, if you can not help me I will be going further above you.
The room was in horrible shape. The bathtub had cigarette burns all over the door was broken toilet paper holder was broken the air conditioner barely worked. It was just filthy and poor matinence. The place should be closed or renovated
Air conditioner did not work room was disgussting i got black feet from walking on carpet my feet stuck to it
Checked in went to the room,curtain falling off the ceiling, toilet seat falling off, bath exhaust falling out of ceiling, smelled and found bugs, returned to front desk and checked out and reported the deplorable conditions to Orbitz .moved on to different lodging.
Located within a 5-minute walk of Pottsgrove Manor, Americas Best Value Inn Pottstown is within a few miles (5 km) of Pottstown Memorial Medical Center. This 59-room motel has in-room conveniences like balconies, refrigerators, and microwaves.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
Americas Best Value Inn Pottstown offers free WiFi in public areas and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
2nd floor held up by makeshift support beams. Bathroom door looked like they shot "Here's Johnny" clip.
If you're traveling you should know this is more of a place for locals who are down on their luck. Doesn't feel unsafe, but a little edgy.
Guest feedback is always appreciated and welcome, so thank you for taking the time to share your perceptions. Our friendly team works hard to ensure a comfortable stay, and it's always our goal to deliver great value. If there was anything we could have done to make your visit more enjoyable, please consider reaching out to us to let us know. Guest satisfaction means everything to our team, and we want to make sure that we're consistently putting our best foot forward.
The lady at counter was completely rude when trying to check at
We appreciate you leaving us your thoughts regarding our service. Our team is typically commended for their kind service, and we apologize that it sounds like we dropped the ball. Rest assured, we are discussing this matter thoroughly, and we hope that the rest of your stay was satisfactory. It would be an honor to make it up to you the next time you're visiting the area.
The staff here is great, however, this is a very run down motel. Not in the best area.
Terrible place to stay! Front desk guy was really nice, but place is really run down. Work materials laying everywhere and not very nice. They have people who live in some of their rooms and so an argument broke out in the parking lot, between 3 people, with screaming, cursing and then driving through the parking lot dangerously. Sorry but I was happy to leave.
I'm sorry for what had happen. those people are weekly rate guest, and we did take care of that issue. They are no longer allow on the properly. Sorry Once again. Have a bless day!
In all honesty this is the worst hotel I ever seen and I been to many hotels in my travels.
Dear Charles, Thank you for leaving us your comments. We regret that you didn't enjoy your time with us and would love to know what aspects of your experience could be improved. We look forward to hearing from you!
When I arrived to the hotel, the room I was assigned was not my room due to the fact someone was in there so now I had to load up the car after walking everything up the steps get a new room, was almost told I could stay the night after paying for 2 nights, then a half hour later we are in the room are we notice the Ari conditioner has no nob it was hot as heck in there all weekends, then around 12:30 or so I get up to get and I’m getting my flip flop from next to the bed and I step on glass clearly left from the person before us, I cut my foot in 3 places. I spoke to someone about comping my next stay but there will be no more stays is was from out of stays and I would never want to come back it was terrifying, therefore I would like my money back for all of my troubles, or st least a nights worth, like I said the glad is what really got me, if you can not help me I will be going further above you.
The safety and comfort of every guest is our primary goal, so it's disappointing to read your comments. We apologize for the issues you encountered regarding your reservation and your room. Your feedback has been directed to the entire team for review and resolution. Depending on where you booked your reservation, you will need to contact the third-party site you used regarding any changes, including refunds. We apologize for any inconvenience this has brought you as we have limited control over third-party booking. We hope to make it up to you should your travels bring you back this way.
The room was in horrible shape. The bathtub had cigarette burns all over the door was broken toilet paper holder was broken the air conditioner barely worked. It was just filthy and poor matinence. The place should be closed or renovated
Your comments are distressing as it is not like us to deliver poor accommodations. We are very sorry for the issues that were present in your room and we will have them addressed promptly. It is our hope that you will give us a second chance in the future as we are confident we can provide you with the stay you deserve. Take care.
Air conditioner did not work room was disgussting i got black feet from walking on carpet my feet stuck to it
Thank you for taking the time to share your experience. We are sorry for the issues with your room and we have passed your concerns along to our housekeeping and maintenance team. To ensure you have a comfortable experience in the future, know that our staff is always pleased to amend any concerns you have with your room, as we encourage guests to reach out during their stay so we can assist. Nonetheless, if given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.
Checked in went to the room,curtain falling off the ceiling, toilet seat falling off, bath exhaust falling out of ceiling, smelled and found bugs, returned to front desk and checked out and reported the deplorable conditions to Orbitz .moved on to different lodging.
Dear Ann,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. It is genuinely upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our dedicated team will address them immediately and ensure we always present our property and accommodations in the best light. As your travels continue, we wish you well and hope you consider giving us another chance someday.