Tge rooms were completely renovated to reflect the upcoming change to marriott. Entrace was confusing and underconstruction, elevator was slow and not updated. Looking forward to completion.
The renovation room were extremely comfortable and we’ll accommodate for maximum comfort
The elevator was not in service and we were given a second floor room. We both have bad knees and carrying luggage up and down was very difficult. We needed a second trip because the key cards we were given did not work.
The staff was very friendly, and the location was convenient. There was a few maintenance issue with a torn curtain. plus a few holes in the walls.
We have stayed here many times. The hotel is generally clean and the staff are very friendly. The breakfast is great.
Very friendly staff and clean property. We had a great stay.
Located within walking distance to stores and restaurants. Clean room, comfortable bed. Staff was very friendly.
Quick check-in - staff was great. good location - easy on/off food right next door. Handy for a quick over night stay when passing thru.
Great location. Clean and friendly staff. The workout room equipment could have been better.
I appreciate the convenient location to my daughter's school, and the staff were very accommodating to meet my needs for adjoining rooms. We will be back!
Breakfast was great, room was nice. Parking convenient
I stay at this hotel often because it is close to family. They have renovated the lobby recently for a fresh look. The computer system was a little slow on check in but I guess that.is not their fault. Otherwise it was a pleasant stay. Clean comfortable room.
Clean and quiet great location nice breakfast We will stay again
The hotel seemed recently remodeled. It was clean and comfortable. My 13 year old said the fold out bed was very uncomfortable. The free breakfast was standard fare except the scrambled eggs were bad
staff was nice, especially breakfast, rooms had cobwebs
They need to pay attention to the little things that need repairs. Our toilet moved when sitting down, the door was hard to open and clothes. Also the breakfast food could be fresher
The staff at the Hotel were very accommodating, friendly and there when needed. The only issue we had with our room was that the water wouldn't drain in our bathroom sink, but that can be fixed with a little effort.. and they need better pillows!!! Great location, we would stay there again if needed... close to family so it made it easy to meet and get together. Overall, we had an enjoyable stay!!
Located within a leisurely stroll of Pottsgrove Manor, The Hotel at Pottstown is within a 10-minute drive of Fresenius Medical Care at Pottstown Memorial Hospital. This 119-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9 AM.
The Hotel at Pottstown's 119 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are other standard amenities.
Guests of The Hotel at Pottstown enjoy a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.
Tge rooms were completely renovated to reflect the upcoming change to marriott. Entrace was confusing and underconstruction, elevator was slow and not updated. Looking forward to completion.
The renovation room were extremely comfortable and we’ll accommodate for maximum comfort
Thanks for the great review. We appreciate the comments and hope to see you again soon!
The elevator was not in service and we were given a second floor room. We both have bad knees and carrying luggage up and down was very difficult. We needed a second trip because the key cards we were given did not work.
I am very sorry for the inconvenience. The elevator outage was not expected and we were not able to reach out to our guests booked through third party websites. We are working on the issue and do not expect this to happen again. If you require any assistance in the future though, my staff is happy to help with luggage if asked (even if the elevator works).
Thanks for the great rating! We loved having you and hope to see you again soon
The staff was very friendly, and the location was convenient. There was a few maintenance issue with a torn curtain. plus a few holes in the walls.
Thanks for the great response! I am sorry to hear about the torn curtains. We are trying to do our best to maintain the property until our renovation. Glad to hear it did not ruin your time though.
We have stayed here many times. The hotel is generally clean and the staff are very friendly. The breakfast is great.
Thanks for the great review! So glad to hear that you enjoyed your stay and were able to take advantage of our great amenities. I hope that means we get to see you again soon!
Very friendly staff and clean property. We had a great stay.
Thanks for the great review! We really appreciate it. Hope to see you again soon!
Located within walking distance to stores and restaurants. Clean room, comfortable bed. Staff was very friendly.
Thanks for the great review. We look forward to many more happy returns!!
Thanks for the stellar rating! It was a pleasure having you and can't wait to see you again.
Quick check-in - staff was great. good location - easy on/off food right next door. Handy for a quick over night stay when passing thru.
I am so glad to hear that you enjoyed your stay with us! Its nice to see high marks because I know my staff works hard to provide each guest with a positive stay experience. I hope we get to see you again soon.
Thank you for providing your feedback. I apologize that we did not quite hit the mark for your stay, but I can assure you that these issues will be corrected once the renovation is complete. We are adding a second elevator and our temporary entrance will be gone.