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Recent guest reviews

Hot water takes entirely too long to come on. Couldn't get ideal temperature in shower. Was either to hot or to cold

Shuttle driver was exceptionally friendly and personable, even early in the morning!

Front staff was polite, kind, detailed, and quick. Breakfast staff was helpful and friendly. Hot and cold breakfast available to dine in or to go. Original room had alot of ants on the window ledge and AC; staffed changed rooms without issue. Very high outside noise, mostly interstate traffic. A sound machine was provided in the room, possibly for this reason. TV only had 40 channels, only two were kid channels. Beds were a medium firm with fluffy pillows. They offer Tea tree shampoo and lemon sage conditioner with lemon sage body wash. Very strong scent but great products, even for sensitive skin. Fridge didn't have a freezer and the temperature control knob was frosted over, so couldn't change the settings. Laundry was $2 for wash & dry ($1 each @ 45min cycles). Dryer not the most powerful but does ok with one round for a small loud. Two rounds for big/full loads. Pool could use a good cleaning and water levels were low for pool & spa. Good pool temperature though and spa was roomy. Plenty of stores and food options within a 10 mile radius. Overall wonderful stay!

Location and price was the best in the region.

Overall run down facility and not so clean.

Very happy with location, price, service and amenities.

Dirty, chair literally falling apart, stains on carpet and furniture, .. Not up to the standards of other Springhill Suites that I have stayed at.

Great place to stay. It was ver clean. Everyone was friendly.

The hotel is close to the airport, though in an isolated area where there are no close by shops, restaurants, etc. Though you can get to downtown Raleigh within 10 minutes or so. A hotel in a more centrally located area, would have been more convenient. The room layout was decent, with 2 TV's, and a large work desk. The bathroom sink was clogged and would take 15 minutes or so for the water to drain. I reported this on Friday morning and evening, again on Saturday, and it wasn't until Sunday that they sent someone to take a look at it. They poured drano down the drain, but this only fixed it temporarily, as it was clogged again by the evening. It appears that there is very poor insulation, as we could hear the footsteps from the quests above us very loudly. For some reason, they would do a lot of walking at 3:00 or 4:00am. I asked the front desk if the room above was carpeted, and they said it was. I needed to leave the fan running all night to drown out the sound. The shower has wall dispensers for the soap, shampoo, and conditioner. The gel soap was difficult to wash off, especially since the shower pressure was limited. We needed to be very careful, as the shower tub would get very slippery from the gel. For some reason, they installed the one grab bar by the area where the shower is mounted. This is also the area where the toilet bowl is located. So this is not the side where one would enter the shower. They could use another grab bar.

The hotel was okay. Everyone was friendly and the complimentary breakfast was great. The room was spacious but the sheets were stained, and their was mold in the bathroom (gross)! For a quick stay (a night or two) it was fine, any longer spend the extra $ and stay somewhere nicer!

Close and convenient to airport. Also easy to get on and off the highway.

Only registered guests can come into the property at all times.

Great value clean room. Good location,between Raleigh and Durham

We scheduled times for the pool but that worked out wonderfully. I wish we could have used the lawn chairs outside but that was closed unfortunately due to the virus. It was a nice room and very friendly staff

The property was clean, up to date, pool was great, clean and spacious rooms!

Slater Rd Durham NC

Hotel highlights

  • Close to Research Triangle Park
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a mile (2 km) of Research Triangle Park, SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park is within 3 miles (5 km) of Lenovo. This 120-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free breakfast is included with your stay.


Rooms

All 120 accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. Guests can expect free WiFi and 37-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.


Property features

At SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a business center.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

Everyone (22) Couples (6) Family (12)
4
Family

Hot water takes entirely too long to come on. Couldn't get ideal temperature in shower. Was either to hot or to cold

By on Apr 8, 2022

Review comment responded on Apr 8, 2022

Sorry to hear about the delay in hot or cold water, it's isolated issue and we'll handle it. Which room # did you stay in Tyrone?

5
Family

Shuttle driver was exceptionally friendly and personable, even early in the morning!

By on Oct 27, 2021

Review comment responded on Nov 7, 2021

5 out of 5!!!! Fantastic!!!! "Shuttle driver was exceptionally friendly and personable, even early in the morning!"

5
Everyone

By on Sep 1, 2021

4
Family with small children

Front staff was polite, kind, detailed, and quick. Breakfast staff was helpful and friendly. Hot and cold breakfast available to dine in or to go. Original room had alot of ants on the window ledge and AC; staffed changed rooms without issue. Very high outside noise, mostly interstate traffic. A sound machine was provided in the room, possibly for this reason. TV only had 40 channels, only two were kid channels. Beds were a medium firm with fluffy pillows. They offer Tea tree shampoo and lemon sage conditioner with lemon sage body wash. Very strong scent but great products, even for sensitive skin. Fridge didn't have a freezer and the temperature control knob was frosted over, so couldn't change the settings. Laundry was $2 for wash & dry ($1 each @ 45min cycles). Dryer not the most powerful but does ok with one round for a small loud. Two rounds for big/full loads. Pool could use a good cleaning and water levels were low for pool & spa. Good pool temperature though and spa was roomy. Plenty of stores and food options within a 10 mile radius. Overall wonderful stay!

By on Jun 14, 2021

Review comment responded on Jun 15, 2021

"4 out of 5" thank you for the detailed account of the hotel stay. It's great travelers like yourself include so much content. I'll be improving on some of the areas you touch on. Also, hotel television will include stream box for future stays.

4
Partner Couples

Location and price was the best in the region.

By on May 12, 2021

Review comment responded on May 12, 2021

"4 out of 5" Excellent comment about the hotel! "Location and price was the best in the region."

2
Everyone

Overall run down facility and not so clean.

By on May 2, 2021

Review comment responded on May 3, 2021

I apologize for the stay at the hotel and your experience. That's not the typical stay at the SpringHill Suites.

5
Partner Couples

Very happy with location, price, service and amenities.

By on May 1, 2021

Review comment responded on May 3, 2021

"5 out of 5" EXCELLENT SURVEY!!! "Very happy with location, price, service and amenities"

5
Everyone

By on Apr 6, 2021

Review comment responded on Apr 19, 2021

"5 out of 5" excellent review!!! Wonderful Fantastic Amazing Thank you

1
Family

Dirty, chair literally falling apart, stains on carpet and furniture, .. Not up to the standards of other Springhill Suites that I have stayed at.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. I truly appreciate your feedback as it will help our management team continue to improve and strive towards providing great service every stay. Your comments have been shared with our leadership team members so we can look for further opportunity and to address the specific feedback you provided

2
Everyone

By on Mar 5, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time complete the survey on Orbitz. Have wonderful day!

SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

920 Slater Rd, Durham, NC 27703
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