Would not allow me to use the reservation since I was local. Had to cancel the reservation. Need reimbursement
Horrendous place. Under renovation. Very poor condition.
I was given a smoking room despite booking a non smoking room.
I was charged for my hotel stay by both Orbitz and Quality Inn. 5 days have passed since my stay and I'm STILL working with Quality Inn to resolve. I have been promised a reverse charge by hotel management which has yet to happen. I'll update my review when this is resolved. The hotel itself was just fine and very clean.
The rooms were clean! Property currently under construction around parking area! Limited parking spaces!
Overall good experience. Clean room. Staff friendly.
Older hotel, not horrible but wasn't best Ive ever stayed in either. Motel type that opens outside and didn't help that it was rainy and nasty while we were there. Rooms show their age.
I found my motel room satisfying and restful. All the overnight necessities were provided. I appreciated the efforts of the staff to maintain and manage an aging facility. Every busy employee that I encountered was friendly and interested in assisting me. The desk clerks handled the business tasks with a great sense of humor and genuine interest in their customers. All the breakfast foods were too sweet for me, but I appreciated the effort to provide it.
Room was ok for the price. Staff was excellent very helpful.
If you’re looking for something inexpensive with a good location and you don’t expect to hang out but just sleep, it’s a good value:
Every time we come to Chapel Hill we always stay at this Quality Inn The staff is what makes us keep on coming back. They care, are nice and attentive to our needs. The location is perfect and it’s nice and quiet.
The staff didnt have the knowledge to quickly check me in. Took forever, at 130am its hard to wait more time to get to bed because of poor training. Everything is old and not well mantained.. found a big creepy crawler in my room...
Such a great stay, this is a clean, attractive motel, even the parking lot was beautiful! Rooms and beds were comfortable, staff was very friendly. I look forward to staying again, as I will be traveling in that area frequently.
Located within 2 miles (3 km) of University Mall, Quality Inn Chapel Hill - University Area is within 3 miles (5 km) of Franklin Street. This 119-room hotel has free in-room WiFi, free self parking, and a fitness center.
The 119 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.
Guests of Quality Inn Chapel Hill - University Area enjoy a fitness center, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Would not allow me to use the reservation since I was local. Had to cancel the reservation. Need reimbursement
Horrendous place. Under renovation. Very poor condition.
Thank you for your feedback and do apologize for any inconvenience that you encountered at the property. Please take the time and visit us again if you are in the Chapel Hill area and our renovations are completed!
Thank you for your feedback and please visit us again when you are in the Chapel Hill area.
I do apologize for any inconvenience that you may have encountered at our property. We do appreciate all feedback and correct all issues immediately. Please visit us again when you are in the Chapel Hill area, so we can give you the stellar guest service we offer.
I was given a smoking room despite booking a non smoking room.
I do aplogize for any inconvenience that you encountered at our property. Please visit us again when you are in the Chapel Hill area so we can give you the stellar guest service we offer our guest.
I was charged for my hotel stay by both Orbitz and Quality Inn. 5 days have passed since my stay and I'm STILL working with Quality Inn to resolve. I have been promised a reverse charge by hotel management which has yet to happen. I'll update my review when this is resolved. The hotel itself was just fine and very clean.
The rooms were clean! Property currently under construction around parking area! Limited parking spaces!
Thank you for your feedback. I am grateful that you found your room to be clean when you arrived. I apologize for the inconvenience of the construction noise in our neighborhood! We hope to see you again soon!
I do apologize for any inconvenience that you encountered with our policy. If you have any further questions or concerns please call at your earliest.