Location is good for this dated property. Property needs updating. Other hyatt down the street likely better.
The property and staff were nice. There was construction going on on the 6th floor on Memorial Day. We couldn’t get any rest due to constant banging. We ended up switching hotels.
The tv didn’t work, has stains on the couch, dirty towels & the front office wouldn’t change our room
The hotel was easy to find. The parking was convenient. Everything was alright.
IT WAS CONVINIENT
The hotel is pet friendly so lots of sneezing - but that wasn’t the issue the issue was that we booked this hotel because of their fitness center that is portrayed to have free weights and space but it’s a small room similar to a walk in closet three cardio machines cramped side by side and the free weights were not as pictured they were only 3 6 8 lbs really odd
The staff is very helpful and friendly. Beds were comfy. Breakfast was excellent. Only complain — The bathroom is so tight that the door barely clears the front of the toilet when you enter. I had to step into the shower to close the door and I am not a big person.
The staff was great, the willingness to help was so appreciated. I have no complaints, would stay again.
The concierge was very nice and overall the hotel was very clean and decor was up to date.
The property seemed old and tired. the smoking area outside was under our window. The Amana heat pumps are terribly noisy !! No sleep really.
We liked the hotel, location, and room very much. Our only complaint is the tiny bathroom we had. The door hit the toilet when it opened. It was very hard to function in there. We have actually selected a different hotel for our next trip.
Front desk understaffed and staff were a bit brusque with guests. Check-in delayed with people waiting in lobby for rooms to be cleaned. New management still working out the "bugs"?
Clean hotel. Updated. Best hotel at this rate. Will always get Hyatt Place if possible.
Old, dank smell, trash in elevator, no a/c in halls, elevator, small room & decent price
Hyatt Place North Raleigh-Midtown places you within a 10-minute drive of popular sights such as North Carolina Museum of Natural Sciences and North Carolina State Capitol. This 127-room, 3-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM.
The 127 accommodations feature living rooms. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
Guests of Hyatt Place North Raleigh-Midtown enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Location is good for this dated property. Property needs updating. Other hyatt down the street likely better.
The property and staff were nice. There was construction going on on the 6th floor on Memorial Day. We couldn’t get any rest due to constant banging. We ended up switching hotels.
The tv didn’t work, has stains on the couch, dirty towels & the front office wouldn’t change our room
Dear Traveler thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
The hotel was easy to find. The parking was convenient. Everything was alright.
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest when you return to Raleigh.
IT WAS CONVINIENT
Thank you so much for taking the time to answer the survey and choosing to stay with us during your time in Raleigh. We hope to see you next again. Safe Travels!
We apologize for the inadequate customer service. That is obviously an isolated incident and is uncommon for are typically warm and friendly staff. Please contact. We can be assured it doesn't happen again.
Thank you for your recent stay with us. We hope that you will stay with us again soon
The hotel is pet friendly so lots of sneezing - but that wasn’t the issue the issue was that we booked this hotel because of their fitness center that is portrayed to have free weights and space but it’s a small room similar to a walk in closet three cardio machines cramped side by side and the free weights were not as pictured they were only 3 6 8 lbs really odd
We apologize for the inadequate customer service. That is obviously an isolated incident and is uncommon for are typically warm and friendly staff.
Thank you for taking the time to leave a review about your stay. Our staff try to make up for any issues you experience and we hope to see you again after renovation is complete!