Lots
Close to Hooter's! a long walk or a short car ride.
The room bed wasn't the size promoted and they where hard the toilet act as if it was stopped up had to hold it to flush it. Really they should lower the rates me personally I will not be staying in any more extended stay this one did it for me! All the way in Morrisville by right by the airport you would think they would be better with the hotel ijs
There was no smoke detector in the room and only wires hanging from where it should have been. The room was a non-smoking room that smelled like smoke and the bathroom was in dire need of a make over because some of the inner wall joists were showing.
Old needs refurbishing. No coffee maker, or any other kitchen supply. My son said he will make my reservations from now on.
Arrived at 2 am after a 15 hour drive and was given the only room available which was handicapped equipped. The room was pure filth, there were no dishes, no coffee pot, and had structural damage in the bathroom. The fridge was covered with mold and rust.
This place is a trainwreck. I will sleep in my car before I would stay here again. Our non-smoking room smelled terribly of smoke and rotten food. Shower was covered in mold. Lightbulb on the nightstand was broken with exposed wiring that the staff refused to replace. And the sink barely pushed more than a trickle of water. Adding insult to injury, the staff was the rudest I have ever experienced in my life; they were actively aggressive and hostile. Completely unbelievable. Management did nothing to help. Don’t ever stay here!
The sheets were used and although the bed had been made up, the sheets hadn’t been changed. I got back late to discover this and the elevator didn’t work. Room was not clean and check in staff was unhelpful. Not even a plastic cup in the room. No coffee maker. This is a truly terrible and unhygienic place.
I will NEVER book a room here again. First thing that hit us when we opened the door to our “non smoking “ room was the smell of stale cigarettes mixed with a urine smell near the bathroom. Our room “comforter” looked dirty/stained as well as the carpet.... not to mention the dirty floor near the bathroom (urine??) The backsplash area in the kitchen and the side of the refrigerator were dirty. And the outside walking areas were dirty and littered with cigarette butts... especially in the stairwells. Outside on the 1st level there was what looked to be possible housekeeping area and a “bin” that had dirty towels draped over the side and laying on the sidewalk in front of it. And not to mention some of the people hanging around the units (possible tenants?) looked a little questionable. The ONLY thing good about our 10 minute stay was the fact that when we went to the office to request a refund, the clerk at the desk did not hesitate to give us a full refund.
This was supposed to be a non-smoking hotel but my room reeked of cigarette smoke. Hotel lobby also stunk of smoke. I won’t be staying here again.
Not a lot but it was cheap. I had to Have my card re-done daily to be able to get into my room the best thing about the place was the lady at the front desk the day I checked in and one of the times I had to get my card updated
Very basic hotel. Nothing really bad but definitely nothing that stands out. I was on the back side of the building on the second floor and had an amazing view of the overflowing trash and to the left of that the overflowing laundry that sits outside in the elements.
Located within 2 miles (3 km) of Lenovo, Extended Stay America Suites Raleigh RDU Airport is within 3 miles (5 km) of William B. Umstead State Park. The 120 rooms at this hotel include kitchens and refrigerators and guests can enjoy free breakfast.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 120 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers and ironing boards. Housekeeping is available on request.
Guests of Extended Stay America Suites Raleigh RDU Airport enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Lots
Close to Hooter's! a long walk or a short car ride.
Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The room bed wasn't the size promoted and they where hard the toilet act as if it was stopped up had to hold it to flush it. Really they should lower the rates me personally I will not be staying in any more extended stay this one did it for me! All the way in Morrisville by right by the airport you would think they would be better with the hotel ijs
Thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for. We are also sorry for your disappointment with the size of your bed and the issues you encountered in your bathroom. We will share your concerns regarding the maintenance issues in your bathroom with the appropriate team for review and action. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
There was no smoke detector in the room and only wires hanging from where it should have been. The room was a non-smoking room that smelled like smoke and the bathroom was in dire need of a make over because some of the inner wall joists were showing.
Thank you for providing us with a review of your experience. We apologize for the problems you had with our accommodations and have addressed your concerns with the appropriate teams to ensure corrective measures are taken. We appreciate you alerting us with your observation about the smoke detector. We take safety precautions such as this very seriously and will have our property engineer inspect and correct the problem immediately. We regret the inconvenience caused and hope you will consider staying with us the next time you are in our area so that we can provide a better experience. Sincerely, Hotel Management
Old needs refurbishing. No coffee maker, or any other kitchen supply. My son said he will make my reservations from now on.
Thank you for your review. We are sorry our hotel did not meet your expectations. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Please know, kitchenware and coffeemaker for your suite are available and kept at the front desk upon request. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Arrived at 2 am after a 15 hour drive and was given the only room available which was handicapped equipped. The room was pure filth, there were no dishes, no coffee pot, and had structural damage in the bathroom. The fridge was covered with mold and rust.
On behalf of our entire team, we apologize for the issues with the condition of your room. This is not acceptable, we will immediately discuss your comments with the housekeeping and maintenance teams, and we will promptly address these issues to improve our services and facilities. Also, we are sorry you were aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. Once again, our apologies for the inconvenience you experienced. We are grateful for your patience and hope you will give us another chance to provide you with a better future stay. Sincerely, Hotel Management
This place is a trainwreck. I will sleep in my car before I would stay here again. Our non-smoking room smelled terribly of smoke and rotten food. Shower was covered in mold. Lightbulb on the nightstand was broken with exposed wiring that the staff refused to replace. And the sink barely pushed more than a trickle of water. Adding insult to injury, the staff was the rudest I have ever experienced in my life; they were actively aggressive and hostile. Completely unbelievable. Management did nothing to help. Don’t ever stay here!
Dear Bill, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management