The breakfast options were really tasty. Best selection of hot sauce/ketchup options and oatmeal add-ins I have ever seen at a hotel breakfast, all done by the staff person who serves in the kitchen!
Disappointing. Areas ( elevator) was dirty, internet service not available in room without a fee, bathroom very small, pillows to hard, AC very noisy. Breakfast was good. Staff friendly.
I'll start by saying the manager was top notch in handling our issues, but one of our rooms was a complete disaster. Used cup with liquid on the nightstand, garbage in the garbage can in the bedroom, soap, shampoo and conditioner open on the edge of the tub and no additional, we had booked for 3 adults and there was 1 towel, air conditioner didn't work and we discovered in the morning the window was open about 6". We were told they were completely booked up and this was the very last room. We decided to cut our stay short by a night and checked out the next day. We were comped the room (as they should have), and we got a few additional towels and some toiletries, but nobody offered to clean up the messes that had been left behind. Would not recommend this hotel.
Pleasant stay, was quiet, staff were friendly, this a nice surprise these days... breakfast was alright- have to grab and go though
There was no housekeeping available 2 days per week and our room was not cleaned one time during our stay which was 7 days. The outdoor garbage can was never emptied. Our initial room was not cleaned prior to being offered to us and was not able to be cleaned due to no housekeeping on staff. We were given a new room for the night and an upgrade the following day. The front desk staff was responsive and addressed this issue immediately.
its a nice hotel, my only complaint is trying get reservations - in short its to skip calling and use online third party booking apps. And if you arrive you'll get a worse deal than if you book online
Shower curtain bar falling off falls. Should have been caught by housekeeping.
Great room staff very polite great location easy to get in and out
I had to wait an extra 15 minutes because my room wasn't ready due to them accommodating early check in for other people staying there. I arrived at 3:15 for the same reason so they would be ready for me to check in. Their I'm sorry didn't do it for me. My stay their was expensive to begin with.
Fantastic breakfast in the morning Pool was clean and they had a great exercise room
Room was clean and staff were courteous. Although the dinning area is small
Average motel. Wall paper thin. Could hear people talking in other rooms. Desk associate had trouble coding room keys. Snowed during night, and gentleman fell in outside entrance. Reported to management, and nothing done. Breakfast attendance pleasant and efficient.
The room looked just like the picture, we had the pool to ourselves for an hour, very friendly staff, good breakfast selection, overall very nice stay for our one night. The side entrance key card lock was a little finicky to get in and you could hear people in the hall a little, but I think that happens everywhere.
The staff were great-very nice. The room...not so great. The walls were paper thin, we heard every step, cough, and baby crying out side our room. The room wasn't as clean as it should be; the tub didn't drain (they did get it fixed when we told the front desk staff...). My personal favorite was the duct tape on the carpet seam in the middle of the hallway. The breakfast was a carb-lover's dream...we don't so much love carbs. Again, the staff were super.
We have stayed here before. The front desk staff are very friendly. The Continental breakfast is always well stocked and fulfilling. Gray value!
The Fairfield Inn in Racine, Wisconsin is not a good value for the money. There is a safe in the room they charge you for (that we didn't use). When the front desk took it off my bill, they really re-added it and I had to go back twice. Children staying in the hotel were really rowdy - running up and down in the halls and laying in the elevator asking for tip money. When I complained, then my husband after me, then our neighbors across and to the left of us - the rowdy children kept on. Night staff tried to take care of the situation but daytime check out staff was rude. Pool way to small - too many kids, couldn't swim. Would not stay here again.
Located in Mount Pleasant within 2 miles (3 km) of Smolenski Park, Fairfield Inn Racine is within a few miles (5 km) of Regency Mall. This 62-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free self-serve breakfast offered each morning.
Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
At Fairfield Inn Racine, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area and express check-out.
The breakfast options were really tasty. Best selection of hot sauce/ketchup options and oatmeal add-ins I have ever seen at a hotel breakfast, all done by the staff person who serves in the kitchen!
Disappointing. Areas ( elevator) was dirty, internet service not available in room without a fee, bathroom very small, pillows to hard, AC very noisy. Breakfast was good. Staff friendly.
I'll start by saying the manager was top notch in handling our issues, but one of our rooms was a complete disaster. Used cup with liquid on the nightstand, garbage in the garbage can in the bedroom, soap, shampoo and conditioner open on the edge of the tub and no additional, we had booked for 3 adults and there was 1 towel, air conditioner didn't work and we discovered in the morning the window was open about 6". We were told they were completely booked up and this was the very last room. We decided to cut our stay short by a night and checked out the next day. We were comped the room (as they should have), and we got a few additional towels and some toiletries, but nobody offered to clean up the messes that had been left behind. Would not recommend this hotel.
Pleasant stay, was quiet, staff were friendly, this a nice surprise these days... breakfast was alright- have to grab and go though
Thank you so much for staying with us! We are glad to hear you enjoyed your stay and hope to see you again soon!
There was no housekeeping available 2 days per week and our room was not cleaned one time during our stay which was 7 days. The outdoor garbage can was never emptied. Our initial room was not cleaned prior to being offered to us and was not able to be cleaned due to no housekeeping on staff. We were given a new room for the night and an upgrade the following day. The front desk staff was responsive and addressed this issue immediately.
its a nice hotel, my only complaint is trying get reservations - in short its to skip calling and use online third party booking apps. And if you arrive you'll get a worse deal than if you book online
Shower curtain bar falling off falls. Should have been caught by housekeeping.
Great room staff very polite great location easy to get in and out
I had to wait an extra 15 minutes because my room wasn't ready due to them accommodating early check in for other people staying there. I arrived at 3:15 for the same reason so they would be ready for me to check in. Their I'm sorry didn't do it for me. My stay their was expensive to begin with.
Thank you for the wonderful review, Kim! It's excellent your time at Fairfield Inn Racine was so lovely. Breakfast is the most important meal of the day and we're thrilled that you enjoyed our mouthwatering breakfast selection. That's what we like to see! We can't wait to host you again soon so we can share another great experience with you soon! Have a beautiful day!