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HOTEL & SPA DOÑA URRACA QUERETARO

3.0 star property
Hotel with free breakfast, near Aqueduct of Santiago de Querétaro

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Photo gallery for HOTEL & SPA DOÑA URRACA QUERETARO

Restaurant
Terrace/patio
Deluxe Single Room, Garden View | In-room safe, blackout drapes, iron/ironing board, free WiFi
Outdoor pool
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Zenea Garden
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room, Garden View

Deluxe Single Room, Garden View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, HOTEL & SPA DOÑA URRACA QUERETARO is within a 5-minute walk of sights such as Plaza de Los Fundadores and Ignacio Mena Rosales House of Culture. This 3-star hotel has 24 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 5 min walk - 0.3 miles
  • Zenea Garden - 7 min walk - 0.4 miles
  • Aqueduct of Santiago de Querétaro - 12 min walk - 0.7 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Dodo Café Cóctel Bar - ‬3 min walk
  • ‪Don Amado - ‬1 min walk
  • ‪El Jardin De Azu - ‬1 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

Hotel with free breakfast, near Aqueduct of Santiago de Querétaro
At HOTEL & SPA DOÑA URRACA QUERETARO, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. Free valet parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free use of bicycles, and a terrace.
Guests can expect to find free WiFi. Other standard amenities include balconies or patios, free local calls, and hair dryers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 1:00 PM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Private wine tours

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

& Spa Dona Urraca Queretaro
HOTEL SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO Hotel
HOTEL & SPA DOÑA URRACA QUERETARO Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO Hotel Querétaro

Frequently asked questions

Is free cancellation available at HOTEL & SPA DOÑA URRACA QUERETARO?

HOTEL & SPA DOÑA URRACA QUERETARO provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of HOTEL & SPA DOÑA URRACA QUERETARO?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Los Fundadores and Convent and Temple of Santa Cruz, and within a short walk of Plaza de Armas. You'll also find Aqueduct of Santiago de Querétaro and Zenea Garden less than a mile away.

Will I be able to park at HOTEL & SPA DOÑA URRACA QUERETARO?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at HOTEL & SPA DOÑA URRACA QUERETARO?

Spa services at the hotel include hot stone massages, mani/pedis, facials, and body scrubs.

Does HOTEL & SPA DOÑA URRACA QUERETARO feature a casino?

No, HOTEL & SPA DOÑA URRACA QUERETARO doesn't have a casino.

Will I find an indoor pool at HOTEL & SPA DOÑA URRACA QUERETARO?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is HOTEL & SPA DOÑA URRACA QUERETARO good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at HOTEL & SPA DOÑA URRACA QUERETARO?

No, this hotel doesn't have a spa tub.

Does HOTEL & SPA DOÑA URRACA QUERETARO feature a restaurant that includes a breakfast menu?

Yes, HOTEL & SPA DOÑA URRACA QUERETARO serves free full breakfasts each morning from its restaurant.

Will HOTEL & SPA DOÑA URRACA QUERETARO allow pets to stay free of charge?

No, pets aren't allowed at HOTEL & SPA DOÑA URRACA QUERETARO.

Does HOTEL & SPA DOÑA URRACA QUERETARO have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from HOTEL & SPA DOÑA URRACA QUERETARO?

The closest major airport to HOTEL & SPA DOÑA URRACA QUERETARO is Queretaro Intl. Airport (QRO), which is 16.2 mi away (41 minutes by car).

Are there rooms with balconies that I can book at HOTEL & SPA DOÑA URRACA QUERETARO?

Yes, every guestroom at HOTEL & SPA DOÑA URRACA QUERETARO comes with a balcony with some featuring garden views.

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 66 reviews
Rating 8 - Good. 16 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Stayed 2 nights in Jul 2025

10/10 Excellent

ANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Stayed 5 nights in Jul 2025

8/10 Good

Tanya Graciela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Stayed 7 nights in Jul 2025

10/10 Excellent

Aldo, San Jose

Stayed 3 nights in Jul 2025

8/10 Good

Gema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ziad

Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Stayed 6 nights in Apr 2025

8/10 Good

Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Stayed 3 nights in May 2025

10/10 Excellent

trout, Thu nder Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. I won’t want to stay anywhere else
Stayed 4 nights in May 2025

2/10 Terrible

Maria del Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

sabrina, Miamlf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Stayed 3 nights in Mar 2025

10/10 Excellent

katyanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Stayed 2 nights in Dec 2024

6/10 Okay

Marie-Therese

Stayed 4 nights in Jan 2025

8/10 Good

philip

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Westley

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Franz Hermann

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Stayed 1 night in Sep 2025