One Querétaro Plaza Galerías

3.0 star property
Eco-certified hotel with free breakfast connected to a shopping center in Querétaro

Choose dates to view prices

Photo gallery for One Querétaro Plaza Galerías

Reception hall
Restaurant
Exterior
Standard Room, 2 Double Beds | View from room
Check-in/check-out kiosk

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Plaza Galerias Shopping Center
    ‪7 min walk‬
  • Autonomous University of Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

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Room options

Standard Room, 2 Double Beds

  • 172 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, One Querétaro Plaza Galerías is a leisurely stroll from popular sights such as Autonomous University of Querétaro and Plaza Galerias Shopping Center. This 126-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central Querétaro and also close to Plaza Santa Maria Bullring and Alameda Hidalgo Park.

What's nearby

  • Plaza Galerias Shopping Center - 7 min walk - 0.4 miles
  • Plaza Santa Maria Bullring - 12 min walk - 0.7 miles
  • Autonomous University of Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 4 min drive - 2.9 miles
  • Aqueduct of Santiago de Querétaro - 5 min drive - 3.1 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 35 min drive

Restaurants

  • ‪Bar Holiday Inn - ‬3 min walk
  • ‪Queretaro Lindo Bar Botanero - ‬4 min walk
  • ‪Monosabio Hamburguesería - ‬8 min walk
  • ‪La Marquesada - ‬6 min walk
  • ‪Los Pepes - ‬2 min walk

About this property

One Querétaro Plaza Galerías

Eco-certified hotel with free breakfast connected to a shopping center in Querétaro
Guests of One Querétaro Plaza Galerías enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Queretaro
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Queretaro
One Querétaro Plaza Galerías
One Queretaro Plaza Galerias
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Querétaro

Frequently asked questions

Is free cancellation available at One Querétaro Plaza Galerías?

One Querétaro Plaza Galerías provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see around One Querétaro Plaza Galerías?

This hotel is situated in Downtown Querétaro within a short 15-minute walk of Plaza Galerias Shopping Center and also 18 minutes on foot from Plaza Santa Maria Bullring. You'll also find Aqueduct of Santiago de Querétaro and Corregidora Stadium within a short drive.

Is there parking available at One Querétaro Plaza Galerías?

No, there isn't parking available at the hotel.

Does One Querétaro Plaza Galerías have a casino?

No, One Querétaro Plaza Galerías doesn't have a casino.

Will I find an indoor pool at One Querétaro Plaza Galerías?

No, there is no indoor pool at this hotel.

What do couples enjoy most about One Querétaro Plaza Galerías?

Couples staying at this hotel will appreciate amenities like a late night room service menu and a rainfall showerhead as well as free breakfast.

Does One Querétaro Plaza Galerías have a hot tub?

No, there isn't a spa tub at this hotel.

Does One Querétaro Plaza Galerías have a restaurant that serves breakfast?

One Querétaro Plaza Galerías offers free buffet breakfast each morning though there is no restaurant.

Will One Querétaro Plaza Galerías allow pets to stay for free?

No, pets aren't allowed at One Querétaro Plaza Galerías though service animals are welcome.

Are there connecting rooms at One Querétaro Plaza Galerías?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from One Querétaro Plaza Galerías?

The closest major airport to One Querétaro Plaza Galerías is Queretaro Intl. Airport (QRO), which is 21.6 mi away (35 minutes by car).

Are there rooms with balconies that I can book at One Querétaro Plaza Galerías?

No, there aren't any guestrooms with balconies at One Querétaro Plaza Galerías.

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 941 reviews
Rating 8 - Good. 313 out of 941 reviews
Rating 6 - Okay. 192 out of 941 reviews
Rating 4 - Poor. 89 out of 941 reviews
Rating 2 - Terrible. 78 out of 941 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jing

Stayed 1 night in Dec 2024

10/10 Excellent

Luis Ángel

Liked: Amenities, property conditions & facilities
Bien, un poco antiguo el hotel pero bien
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Antonio

Business traveler
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024

8/10 Good

Balkis De Guadalupe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bueno para una noche, sólo que un elevador no servía y por la mañana era difícil la movilidad. Ofrecen descuento en el restaurante del hotel fiesta, pero no lo recomiendo, el servicio muy lento y había cucarachas en las mesas.
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria Ytzel

Stayed 1 night in Mar 2024

6/10 Okay

Lester

Stayed 1 night in Mar 2024

8/10 Good

Gloria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024

4/10 Poor

Ana

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
Stayed 2 nights in Apr 2023

6/10 Okay

Anelvi

Stayed 1 night in Apr 2022

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service, property conditions & facilities

Needs improvement

The only thing that was not clean was the floors there were greasy! The beds were so so wish they were a little more comfortable.
Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Stayed 1 night in Dec 2021

10/10 Excellent

VIOLETA

Traveled with family
Liked: Staff & service, room comfort
EL TELEFONO DEL CUARTO ESTAVA SUCIO,EL CONTROL DE TV SIN PROTECCION,EL DESAYUNO Y ATENCION DEL MISMO BUENO,NO PUSIERON AGUA EL SEGUNDO DIA..SUPER LA ATENCION DE QUIEN ME RECIBIO YADERIA O ALGO ASI EL NOMBRE...RECOMIENDEN COMER ANTES DE LAS 8PM AL MENOS EN ESTOR TIEMPOS EN GRA BIEN
Stayed 2 nights in Jan 2021

10/10 Excellent

Yingqin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ou will love this chain hotel

We really like this chain hotel ever since we lived in ONE Playa Del Carmen during our Cancun trip last year. So when we planned Mexico City and surrounding area this year, we all booked ONE hotels wherever we can find one. It never disappoints. For seven consecutive days, we stayed three nights in Mexico City, one night in Queretaro, one night in Silao, one night in Guadalajara, and two nights in Puerto Vallarta. We like them all. Delicious free breakfast. Very comfortable and clean, with very reasonable price. We will definitely choose ONE chain hotel when we visit Mexico again!
Stayed 1 night in Dec 2020

6/10 Okay

Gabriela, Mexico City

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for to double beds and they were for one person. We were tight and uncomfortable. There's no enough ventilation in the room.
Stayed 2 nights in Dec 2020

10/10 Excellent

Angi, México

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dos veces me cambiaron de habitación, primero porque no servía la chapa de mi habitación y después porque el baño tiraba agua, pero la última habitación fue más cómoda. El personal en general amable
Stayed 3 nights in Nov 2020

10/10 Excellent

alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Traveled with family

its ok

It’s ok
Stayed 5 nights in Jul 2020