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One Querétaro Plaza Galerías

Property class: 3

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Photo gallery for One Querétaro Plaza Galerías

A hotel reception area with a blue welcome sign, a reception desk, two elevators, and a potted plant.
A modern hotel lobby with multiple seating areas, a reception desk, and a television mounted on the wall.
A hotel room with two beds, a desk with a laptop, a TV, and a window with a city view.
A conference room with two large desks, each equipped with a computer monitor, keyboard, and mouse. The room has a modern design with wooden tables and chairs, and a large window in the background.
A reception area with a refrigerated display case, a seating area with a chair, and a potted plant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Place, Galerías Querétaro Shopping Center
    ‪12 min walk‬
  • Place, Autonomous University of Querétaro
    ‪14 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a laptop, a TV, and a window with a city view.

Standard Room, 2 Double Beds

  • City view
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

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  • Parking included
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8.6 out of 10, Excellent, 1,001 reviews
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Total with taxes and fees
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About the neighborhood

Querétaro

Located in Downtown Querétaro, One Querétaro Plaza Galerías is a leisurely stroll from popular sights such as Galerías Querétaro Shopping Center and Autonomous University of Querétaro. This 126-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central Querétaro and also close to Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro.

What's nearby

  • Galerías Querétaro Shopping Center - 12 min walk - 0.7 miles
  • Autonomous University of Querétaro - 14 min walk - 0.8 miles
  • Cerro de Las Campanas National Park - 15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring - 17 min walk - 0.9 miles
  • Santa Rosa de Viterbo Temple - 7 min drive - 1.5 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Hotel Plaza Camelinas - ‬5 min walk
  • ‪tacos vicky - ‬5 min walk
  • ‪O! Pollo - ‬5 min walk
  • ‪Cafeteria Fray Luis de Leon - ‬6 min walk
  • ‪La Palma - ‬13 min walk

About this property

One Querétaro Plaza Galerías

Guests of One Querétaro Plaza Galerías enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Galerías Querétaro

One Querétaro Plaza Galerías Hotel Queretaro

One Querétaro Plaza Galerías Hotel

One Querétaro Plaza Galerías Queretaro

One Querétaro Plaza Galerías

One Queretaro Plaza Galerias

One Querétaro Plaza Galerías Hotel

One Querétaro Plaza Galerías Querétaro

One Querétaro Plaza Galerías Hotel Querétaro

Frequently asked questions

Is free cancellation available at One Querétaro Plaza Galerías?

One Querétaro Plaza Galerías provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at One Querétaro Plaza Galerías?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at One Querétaro Plaza Galerías on Oct 3, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around One Querétaro Plaza Galerías?

This hotel is situated in Downtown Querétaro within a short 13-minute walk of Galerías Querétaro Shopping Center and also 20 minutes on foot from Cerro de Las Campanas National Park. You'll also find Zenea Garden and Alameda Hidalgo Park within a short drive.

Will I be able to park at One Querétaro Plaza Galerías?

No, there isn't parking available at the hotel.

Does One Querétaro Plaza Galerías have a casino?

No, One Querétaro Plaza Galerías doesn't have a casino.

Will I find an indoor pool at One Querétaro Plaza Galerías?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at One Querétaro Plaza Galerías?

Couples staying at this hotel will appreciate amenities like late-night room service and a rainfall showerhead as well as a free daily breakfast.

Does One Querétaro Plaza Galerías have a hot tub?

No, this hotel doesn't have a spa tub.

Does One Querétaro Plaza Galerías have a restaurant that serves breakfast?

One Querétaro Plaza Galerías offers free buffet breakfast each morning though there is no restaurant.

Will One Querétaro Plaza Galerías allow pets to stay for free?

No, pets aren't allowed at One Querétaro Plaza Galerías though service animals are welcome.

Does One Querétaro Plaza Galerías have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from One Querétaro Plaza Galerías?

The closest major airport to One Querétaro Plaza Galerías is Queretaro Intl. Airport (QRO), which is 22.1 mi away (39 minutes by car).

Can I book a room with a balcony at One Querétaro Plaza Galerías?

No, there aren't any guestrooms at One Querétaro Plaza Galerías that offer a balcony.

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aldo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Silvia Mariel

Liked: Cleanliness, amenities
Disliked: Staff & service
⁸
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Toshiro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty outdated micro room. Air conditioning did not work at all. Avoid this place at any cost
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

carlos

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Joss

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2024
Verified review

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

santiago

Liked: Staff & service
Disliked: Property conditions & facilities
I found the hotel somewhat run down, stained shower floor, missing garment hanging hook, stuck blinds. Room electricity savers down. Its pair of elevators not coordinating, one without floor indicators. The chain has a good regard, so perhaps a through general maintenance would be worth it.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Victor Manuel

Liked: Staff & service
Habitaciones viejas, desayuno muy básico si necesitas una plancha tienes que bajar a recepción y dejar tu ine
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación nos fue muy favorable, y el costo del hotel accesible. Que cuente con desayuno también ayuda mucho para llegar a los compromisos en buen estado, ahorra tiempo y da seguridad.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Angeles

Liked: Staff & service
Disliked: Cleanliness
La atencion tratan de dar buen servicio mas sin embargo en la parte de limpieza en habitación fatal mucho cabello en piso en regadera en área de lavado una mancha amarillenta en la sabana En cambio el personal de restaurant bien muy amables comida buena ..recomendación aplicarse en la limpieza y algo de mantenimiento general regularmente usamos muy a menudo y esta ocasión nos quedaron a deber quien hospede fue a mi esposa y esa fue su experiencia
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El trato por parte del personal de recepción no es tan bueno
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Jose Jesus

Liked: Cleanliness, staff & service
El aire acondicionado presentó fallas.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jesus Rodrigo Estrada

Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones en general de todo el hotel están descuidadas, las condiciones de las habitaciones son pésimas.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Oswaldo Rivera

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buena atención del personal, fácil de llegar y desayuno equis. Terribles condiciones de mantenimiento, yo creo que fue el primero ONE en todo México y al que nunca le han reinvertido. Fallö el A/C, el piso roto en habitación y elevador, la regadera con moho. En fin. Muy malas condiciones. La verdad es que no regresaría. Lo barato salió caro.
Stayed 1 night in May 2026

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