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Hacienda el Salitre Hotel & Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Plaza de Armas
VIP Access

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Photo gallery for Hacienda el Salitre Hotel & Spa

50-inch Smart TV with digital channels, TV, Netflix
Property video
Lounge
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco, Querétaro, QUE, 76127
  • Place, Querétaro General Hospital
    ‪5 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪10 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hacienda el Salitre Hotel & Spa is within a few miles (5 km) of popular sights such as Plaza de Armas and Aqueduct of Santiago de Querétaro. This 16-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Querétaro General Hospital - 5 min walk - 0.3 miles
  • HILVANA Shoe & Fashion Outlet - 9 min walk - 0.5 miles
  • Galerías Querétaro Shopping Center - 10 min walk - 0.6 miles
  • Plaza Santa Maria Bullring - 12 min walk - 0.7 miles
  • Autonomous University of Querétaro - 3 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬4 min walk
  • ‪Café Amadeus Jardines - ‬5 min walk
  • ‪La Octava Pasta - ‬3 min walk
  • ‪Taquería Jalisco - ‬3 min walk
  • ‪El Fogón Del Pastor - ‬3 min walk

About this property

Hacienda el Salitre Hotel & Spa

Hotel with a full-service spa, in the vicinity of Plaza de Armas
Renovated in 2022, Hacienda el Salitre Hotel & Spa offers a full-service spa, a gym, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Other amenities at this spa hotel include a meeting room, a terrace, and a banquet hall.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and desks. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 420 for adults and MXN 320 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 420 for adults and MXN 320 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Frequently asked questions

Is a free cancellation option available at Hacienda el Salitre Hotel & Spa?

Hacienda el Salitre Hotel & Spa provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Hacienda el Salitre Hotel & Spa?

This hotel is situated in Downtown Querétaro within a short 14-minute walk of Galerías Querétaro Shopping Center and also 17 minutes on foot from Plaza Santa Maria Bullring. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park within a short drive.

Is parking available on site at Hacienda el Salitre Hotel & Spa?

No, this hotel doesn't offer parking.

Is there a spa available at Hacienda el Salitre Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, couples treatments, and body wraps.

Does Hacienda el Salitre Hotel & Spa feature a casino at the property?

No, Hacienda el Salitre Hotel & Spa doesn't have a casino.

Is there an indoor pool at Hacienda el Salitre Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Hacienda el Salitre Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hacienda el Salitre Hotel & Spa?

Yes, this hotel has a spa tub.

Does Hacienda el Salitre Hotel & Spa have a restaurant that serves breakfast?

Yes, Hacienda el Salitre Hotel & Spa serves a full breakfast for a surcharge each morning at EL Salitre.

Does Hacienda el Salitre Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hacienda el Salitre Hotel & Spa though service animals are welcome.

Does Hacienda el Salitre Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hacienda el Salitre Hotel & Spa?

The closest major airport to Hacienda el Salitre Hotel & Spa is Queretaro Intl. Airport (QRO), which is 21.7 mi away (39 minutes by car).

Are there rooms with balconies at Hacienda el Salitre Hotel & Spa?

No, at Hacienda el Salitre Hotel & Spa, there aren't any guestrooms that list a balcony.

Does Hacienda el Salitre Hotel & Spa have a wedding venue on site?

There are wedding services available at Hacienda el Salitre Hotel & Spa if that's in your vacation plans.

Hacienda el Salitre Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 130 reviews
Rating 8 - Good. 27 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Luis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atencion y hermoso lugar. reconocimiento especial para Jonathan que en todo momento esta al pendiente de los huespedes y esto hace de una estancia una experoencia superior.
Stayed 2 nights in Jun 2025

10/10 Excellent

Montserrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es realmente espaciosa, la cama muy cómoda. El servicio en el restaurante tambien fue muy bueno así como la comida. Definitivamente regresaría.
Stayed 1 night in Jun 2025

10/10 Excellent

federico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Las regaderas no funcionan bien. La limpieza de los baños y habitaciones puede mejorar. Los ganchos para ropa no son prácticos.
Stayed 1 night in Dec 2019

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet Parking did not take my car.
Stayed 1 night in Aug 2019

10/10 Excellent

Ivette, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hacienda El Salitre was impecable in hopitality. The staff was friendly, professional and provided with attention at all times. The restaurant and hotel grounds provided me with inspiration and delite. Breakfast at their courtyard was wonderful. It is a full culinary experience and attention to service. I look forward to coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

AlexSan, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, awesome hacienda

Great price, good location, compleatelly renovated
Stayed 1 night in Nov 2017

6/10 Okay

Raúl

Stayed 1 night in Oct 2025

10/10 Excellent

Anallely

Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito, cómodo y limpio
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa Ofelia

Stayed 1 night in Sep 2025

10/10 Excellent

Arturo, Naucalpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Juliana Gomez

Stayed 1 night in Sep 2025

10/10 Excellent

Beatriz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel en Queretaro

Es mi Hotel para estancias de queretaro
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado, cerca de la zona de juriquilla y jurica. Si buscas un concepto diferente, lejos del ruido y accesible, esta es una buena opción
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Stayed 3 nights in May 2025

10/10 Excellent

Oscar Salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Falta de privacidad

Desafortunadamente, me tocó una habitación en segundo piso donde la ventana tenía vista hacia el jacuzzi de otra habitación. Podíamos ver en gran parte lo que hacían los de abajo en su jacuzzi. El problema no era abrir o cerrar la ventana, sino que escuchábamos la gran borrachera que traía la pareja en el jacuzzi. Yo viajaba con mis bebés gemelos y se me despertaban a cada rato por el ruido. Fue incómodo también darnos cuenta que los de abajo perdían su privacidad si nosotros quisiéramos abrir la ventana. Al quejarnos en recepción, la chica encargada nos dijo que el jacuzzi no era parte del hotel, sino de una propiedad vecina y no podían hacer nada con el ruido. Al otro día (con luz de día) fue que nos dimos cuenta que era de la habitación de abajo y después nos lo rectificó la nueva persona que estaba en recepción por la mañana. En general califico mal porque no se sintió una estancia en hotel, básicamente no tienen recepción formal ni nadie responsable del lugar. La "recepcionista" en diversas ocasiones no estaba en el lugar de recepción, ni responden el teléfono.
Stayed 1 night in Aug 2025

10/10 Excellent

ricardo samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

OCTAVIO

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Stayed 1 night in Jul 2025

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