Esta en muy buena ubicasion esta cerca de todo super recomendado
Convinient, good Area. conections for transportation downtown . Close by busisnes banks gas ststion Autopista /freeway pretty nice location
Muy buena ubicacion cerca de todos los puntos de atraccion super recomendable
What l like about the hotel is the location and professional employee's and the only thing I don't like was the bad smells from the sewer system.
The room smells very bad, I think it’s the carpet!!
The property was great. I disliked the lack of customer service at the front desk. When i approached the desk for information, the young staff members were not engaging. Very serious, no eye contact, no sign of any time of motivation from them. It was a young man and two young ladies. At check out, when an older gentleman was at the front desk was the only friendly and satisfying service that was received at our stay. Kudos to this man.
Not close the de bich close tho city nice in clen tnk for asck
Near the historic center. Shops and restaurants near by. Small room but it's walking distance to everything.
We were basically very happy with this hotel, and the service was very prompt and friendly. There were only a few staff fluent in English, which was a bit of a problem at times. The breakfast bullet was extensive and very nice, although the restaurant did seem to be somewhat short-staffed. The room configuration we had was a bit odd. We had a corner room with a king bed and a queen bed. There was little bathroom privacy, as the bathroom was not walled in. There was a shower stall, but no private place to dry off and dress, which is awkward unless the room tenants are just one couple. The toilet had a small room of its own, but the sink area faced out toward the beds. Therefore, if one person got up, everyone was woken. Our room key cards needed re-keying multiple times in our two-day stay. There was a coffee maker, but no coffee supplies. No bottled water was provided with the room; you had to buy it. The first day we had 3 bath towels and a hand towel. The 2nd day, the dirty towels were taken away, but none were left...we had to call for towels. There must have been a towel shortage, because, they wanted to know exactly how many towels were wanted, and we had to ask again for some wash clothes, as none were provided either day. Someone else's socks were on the floor tucked up next to the bed. Our safe malfunctioned & locked in our valuables & would not open. The manager came and opened it, but it would no longer take a combination.
No iron. No refrigerator. No clock. For am hotel that has so many English speaking guest, no one spoke english. Broom was not vacuumed or dusted. Great location.
El servicio bien pero lo único que no tienen suficientes planchas
Located in Downtown Queretaro within a mile (2 km) of Aqueduct of Santiago de Queretaro, Hotel Real Alameda is within a few miles (5 km) of other popular sights such as Corregidora Stadium. This 101-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
The 101 rooms have an array of amenities, including free local calls, safes, and ironing boards. Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.
At Hotel Real Alameda, guests have access to free WiFi in public areas, a business center, and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace and laundry facilities.
Esta en muy buena ubicasion esta cerca de todo super recomendado
Convinient, good Area. conections for transportation downtown . Close by busisnes banks gas ststion Autopista /freeway pretty nice location
Muy buena ubicacion cerca de todos los puntos de atraccion super recomendable
What l like about the hotel is the location and professional employee's and the only thing I don't like was the bad smells from the sewer system.
Thank you for your comments, we will address this issue to give you a solution
The room smells very bad, I think it’s the carpet!!
agradecemos de antemano sus comentarios tomaremos en cuenta su comentario saludos!!!
The property was great. I disliked the lack of customer service at the front desk. When i approached the desk for information, the young staff members were not engaging. Very serious, no eye contact, no sign of any time of motivation from them. It was a young man and two young ladies. At check out, when an older gentleman was at the front desk was the only friendly and satisfying service that was received at our stay. Kudos to this man.
agradecemos de antemano sus comentarios tomaremos acciones y le pasaremos sus felicitaciones al recepcionista gracias...
Not close the de bich close tho city nice in clen tnk for asck
Near the historic center. Shops and restaurants near by. Small room but it's walking distance to everything.
We were basically very happy with this hotel, and the service was very prompt and friendly. There were only a few staff fluent in English, which was a bit of a problem at times. The breakfast bullet was extensive and very nice, although the restaurant did seem to be somewhat short-staffed. The room configuration we had was a bit odd. We had a corner room with a king bed and a queen bed. There was little bathroom privacy, as the bathroom was not walled in. There was a shower stall, but no private place to dry off and dress, which is awkward unless the room tenants are just one couple. The toilet had a small room of its own, but the sink area faced out toward the beds. Therefore, if one person got up, everyone was woken. Our room key cards needed re-keying multiple times in our two-day stay. There was a coffee maker, but no coffee supplies. No bottled water was provided with the room; you had to buy it. The first day we had 3 bath towels and a hand towel. The 2nd day, the dirty towels were taken away, but none were left...we had to call for towels. There must have been a towel shortage, because, they wanted to know exactly how many towels were wanted, and we had to ask again for some wash clothes, as none were provided either day. Someone else's socks were on the floor tucked up next to the bed. Our safe malfunctioned & locked in our valuables & would not open. The manager came and opened it, but it would no longer take a combination.
No iron. No refrigerator. No clock. For am hotel that has so many English speaking guest, no one spoke english. Broom was not vacuumed or dusted. Great location.
gracias por sus comentarios