Gran Hotel de Querétaro

3.5 star property
Colonial hotel in Querétaro with a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Gran Hotel de Querétaro

Experience the grandeur of this beautifully designed hallway with its high ceiling and elegant arches.
Welcome to our lobby, featuring a checkered floor, a reception desk, and potted plants.
Step into the grand entrance of the Gran Hotel, marked by a beautiful archway and a vibrant floral arrangement.
Enjoy a delicious spread at our buffet, featuring an assortment of pastries and cookies on tiered serving stands.
Enjoy a view of the public square from the room's large window, featuring a building with a dome and a red roof.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 770 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 770 sq ft
  • Sleeps 3
  • 1 King Bed

Single Room Superior with Garden View

  • Sleeps 2

Quadruple Room Superior with Street View

  • Sleeps 4

Quadruple Room Superior with View

  • Sleeps 4

Single Room Superior with Street View

  • Sleeps 2

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Gran Hotel de Querétaro is within a mile (2 km) of popular sights such as Aqueduct of Santiago de Querétaro and Josefa Ortiz de Domínguez Auditorium. This 42-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.

What's nearby

  • Querétaro Cathedral - 7 min walk - 0.4 miles
  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 17 min walk - 0.9 miles
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive - 1.2 miles
  • Corregidora Stadium - 4 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Maniatica - ‬1 min walk
  • ‪Café Racine - ‬3 min walk
  • ‪Vips - ‬1 min walk
  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Las gorditas del portal - ‬1 min walk

About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro with a 24-hour front desk
Guests of Gran Hotel de Querétaro enjoy access to free WiFi in public areas, meeting rooms, and a business center. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers and a banquet hall.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and ceiling fans.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Gran Hotel de Querétaro?

Gran Hotel de Querétaro provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Gran Hotel de Querétaro?

This hotel is situated in Downtown Querétaro, just steps from Zenea Garden and Querétaro Regional Museum, and within a short walk of Plaza de Armas. You'll also find Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro within a short drive.

Is there parking available at Gran Hotel de Querétaro?

No, this hotel doesn't offer parking.

Does Gran Hotel de Querétaro have a casino on the premises?

No, Gran Hotel de Querétaro doesn't have a casino.

Is there an indoor pool at Gran Hotel de Querétaro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Gran Hotel de Querétaro?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Gran Hotel de Querétaro?

No, there isn't a spa tub at this hotel.

Does Gran Hotel de Querétaro feature a restaurant that includes a breakfast menu?

No, Gran Hotel de Querétaro doesn't have a restaurant that serves breakfast.

Does Gran Hotel de Querétaro allow pets to stay free of charge?

No, pets aren't allowed at Gran Hotel de Querétaro.

Does Gran Hotel de Querétaro have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Gran Hotel de Querétaro?

The closest major airport to Gran Hotel de Querétaro is Queretaro Intl. Airport (QRO), which is 20.8 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Gran Hotel de Querétaro?

Yes, some guestrooms at Gran Hotel de Querétaro offer a balcony and may feature city views.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pedro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mirtha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, rundown, noisy and dark

Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Perla, Tacoma

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel stuff very friendly rooms are nice and very safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todos pero en especial a Hector
Stayed 3 nights in Feb 2025

6/10 Okay

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean but unfortunately there’s 2 nightclubs very close to it., I booked a suite with city view but I had to move rooms to a less noisy area., the new room was very small and NO city view but at least I didn’t hear the noise anymore ., I didn’t get the difference in price ., the first one was more expensive but too noisy.
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Alejandro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and just like the first time, we loved it. Great view from the balcony. All workers are very kind
Stayed 2 nights in Jan 2025

4/10 Poor

Gloria

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay and safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 3 nights in Jan 2025

10/10 Excellent

JOEL

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 1 night in Jan 2025

10/10 Excellent

Karen, Grand Haven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of my favorite hotels to stay downtown Querétaro, can’t beat the location and Hanks ( bar downstairs). Staff is friendly and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff is the best. Everyone is friendly and ready to help. But, be careful of the room you select. Anything that faces the plaza will be VERY noisy, but only until 4:00 AM. LOF, 😁
Stayed 11 nights in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

EFRAIN, San Diego

Liked: Cleanliness, property conditions & facilities
Excellent area.
Stayed 3 nights in Dec 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking have extra cost like 10 dls perday. And the parking slot is not in the hotel. The staff is really kind and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Ahmed

Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent location, friendly staff, outdated facilities,
Stayed 1 night in Dec 2024

6/10 Okay

RENATA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You need new carpet, bedding, towels…
Stayed 1 night in Dec 2024