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Gran Hotel de Querétaro

3.5 star property
Colonial hotel in Querétaro with a 24-hour front desk
VIP Access

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Photo gallery for Gran Hotel de Querétaro

Breakfast area
Property video
Meeting facility
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Querétaro Cathedral
    ‪7 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 436 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 770 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 770 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Gran Hotel de Querétaro is next to Zenea Garden and Querétaro Regional Museum. This 42-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.

What's nearby

  • Zenea Garden - 2 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Querétaro Cathedral - 7 min walk - 0.4 miles
  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk

About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro with a 24-hour front desk
Guests of Gran Hotel de Querétaro enjoy access to free WiFi in public areas, meeting rooms, and a business center. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free newspapers and a banquet hall.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and ceiling fans.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Gran Hotel de Querétaro?

Gran Hotel de Querétaro provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Gran Hotel de Querétaro?

This hotel is situated in Downtown Querétaro, just steps from Zenea Garden and Querétaro Regional Museum, and within a short walk of Plaza de Armas. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park less than a mile away.

Will I be able to park at Gran Hotel de Querétaro?

No, this hotel doesn't offer parking.

Does Gran Hotel de Querétaro have a casino on the premises?

No, Gran Hotel de Querétaro doesn't have a casino.

Is there an indoor pool at Gran Hotel de Querétaro?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Gran Hotel de Querétaro?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include garden views.

Are there hot tubs at Gran Hotel de Querétaro?

No, this hotel doesn't have a spa tub.

Does Gran Hotel de Querétaro feature a restaurant that includes a breakfast menu?

No, Gran Hotel de Querétaro doesn't have a restaurant that serves breakfast.

Does Gran Hotel de Querétaro allow pets to stay free of charge?

No, pets aren't allowed at Gran Hotel de Querétaro.

Are there connecting rooms at Gran Hotel de Querétaro?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Gran Hotel de Querétaro?

The closest major airport to Gran Hotel de Querétaro is Queretaro Intl. Airport (QRO), which is 20.8 mi away (37 minutes by car).

Are there rooms with balconies at Gran Hotel de Querétaro?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

oscar

Stayed 2 nights in Sep 2025

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay. Super clean, comfortable, convenient and great staff. All was quiet until loud music started at 2:30am and I couldn’t figure out where it came from but I mentioned it to the staff at departure at 4:30 and they were going to call the police. The attached restaurant is good. The airport shuttle was on time, super clean and friendly - well worth the 500 pesos. Would absolutely stay again but ask for a different room due to the noise issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place beautiful city to relax shopping and many other things
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unique to Mexico and Queretaro. It is located in the heart of Centro. Very convenient to the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco, Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel within the historic center.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

WOOJOONG

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place and friendly staff

The hotel and rooms are very nice. The only negative is there is a large clocktower nearby that chimes every hour even late at night, it definitely woke me up in the morning too. Also if you stay during a rainstorm there may be a little water coming into the bathroom from a very high window. It didn't affect the bedroom and it only barely got wet in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding on all fronts. We went to them for help for several things, from document printing to airport transportation and others. They helped with a smile every time.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesvia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is walking distance. So many options on food, also shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel De Queretaro

Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

MIYEON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Jaime

Traveled with family
Liked: Amenities
Carpet needs replaced
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly and good. From our car to and from the airport to all the answered questions. We loved it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property very pretty.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic and original

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..
Stayed 1 night in Jul 2025

10/10 Excellent

Mariel Angel Guerra

Stayed 2 nights in Jul 2025

10/10 Excellent

Raymundo

Stayed 2 nights in Jul 2025

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