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Hotel Mesón de Carolina

2.0 star property

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Photo gallery for Hotel Mesón de Carolina

Reception
Family dining
Studio Suite | Free WiFi, bed sheets
Interior detail
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 183 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Studio Suite

Studio Suite | Free WiFi, bed sheets

Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Mesón de Carolina is within a 5-minute walk of sights such as Casa de la Zacatecana Museum and Querétaro Regional Museum. This 76-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Carola - ‬3 min walk
  • ‪Tortas "Alex - ‬1 min walk
  • ‪Hotel Patio Santiago - ‬3 min walk
  • ‪Taquería El Torito - ‬3 min walk
  • ‪Sky Garden - ‬4 min walk

About this property

Hotel Mesón de Carolina

Hotel Mesón de Carolina features free WiFi in public areas, a business center, and coffee in a common area. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a vending machine and a banquet hall.
Guests can stay connected with free WiFi. Ceiling fans are also available. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mesón de Carolina Hotel
Hotel Mesón de Carolina Querétaro
Hotel Mesón de Carolina Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Hotel Mesón de Carolina?

Hotel Mesón de Carolina offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Mesón de Carolina?

This hotel is situated in Downtown Querétaro, just steps from Casa de la Zacatecana Museum, and within a 10-minute walk of Zenea Garden and Plaza de Armas. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park less than a mile away.

Will I be able to park at Hotel Mesón de Carolina?

No, there isn't parking available at the hotel.

Does Hotel Mesón de Carolina include a casino?

No, Hotel Mesón de Carolina doesn't have a casino.

Is there an indoor pool at Hotel Mesón de Carolina?

No, there is no indoor pool at this hotel.

Is Hotel Mesón de Carolina a good place to stay for couples?

Couples will appreciate amenities like a restaurant, concierge services, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel Mesón de Carolina?

No, this hotel doesn't have a spa tub.

Does Hotel Mesón de Carolina have a restaurant with a breakfast menu?

No, Hotel Mesón de Carolina doesn't have a restaurant that serves breakfast.

Does Hotel Mesón de Carolina allow pets to stay for free?

No, pets aren't allowed at Hotel Mesón de Carolina.

Does Hotel Mesón de Carolina have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Mesón de Carolina?

The closest major airport to Hotel Mesón de Carolina is Queretaro Intl. Airport (QRO), which is 20.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Hotel Mesón de Carolina?

No, you won't find guestrooms with balconies at Hotel Mesón de Carolina.

Hotel Mesón de Carolina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Bruno

Disliked: Amenities, property conditions & facilities
Ruidoso y sucio
Stayed 3 nights in Oct 2025

2/10 Terrible

Armando

Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023

10/10 Excellent

eduardo

Stayed 4 nights in Nov 2025

2/10 Terrible

Fernanda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Llegaron un grupo de huéspedes en la madrugada haciendo muchísimo ruido, a pesar que otros huéspedes salieron para decirles que guardaran silencio, el personal no hizo nada, no dejaron dormir toda la noche hicieron muchísimo escándalo, la regadera tenía gotera que tampoco dejaba dormir y el cuarto olía mucho a baño, se veía poco aseado en general
Stayed 1 night in Nov 2025

10/10 Excellent

YUNUEN LIZU

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación era fría y con algo de humedad. Tarda mucho en salir el agua caliente de la regadera por lo que se desperdicia mucha agua; además, salpica agua hacia la parte del inodoro. Podrían poner una jerga.
Stayed 2 nights in Nov 2025

6/10 Okay

Héctor

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido y fácil acceso a los lugares de mi interés
Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Lugar muy limpio, bonito y cómodo. El personal amable y atento
Stayed 3 nights in Oct 2025

10/10 Excellent

DIANA

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero deberían de hacer el ches liste un poquito más temprano no a las 3
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco Manuel Cabello

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el lugar y ubicación
Stayed 1 night in Oct 2025

6/10 Okay

Yoliria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Me parece bien si solo es para descansar solo que no te dan el servicio de TV por el precio que oferta la aplicación debería especificar eso. Y el lavabo tiene fuga de agua lo notifique y pues salimos del hotel y la fuga seguía.
Stayed 2 nights in Oct 2025

8/10 Good

Mihaela

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal amable, muy tranquilo el lugar y cerca del centro de la ciudad
Stayed 5 nights in Oct 2025

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バス停から近くて便利

バスターミナルからのバス停からも近く、周りには飲食店もあり、かつケレタロの街の見所がすべて徒歩圏内で非常に便利でした。ホテルはまだ新しく、朝からせっせとスタッフが掃除していて、全体的に清潔でしたが、キッチンが汚かったのが残念。でも、スタッフも親切で居心地が良かったです。
Stayed 3 nights in Sep 2025

10/10 Excellent

Erick Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en zona céntrica y los restaurantes, tiendas entre otras están accesibles a pie.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jankiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de la propiedad está exelente solo deberían cambiar las instalaciones de los baños que están oxidadas
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Karina

Traveled with family and small children
Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025

8/10 Good

Jhiraly

Traveled with family
Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025