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Holiday Inn Queretaro Zona Diamante

3.0 out of 5.0
  • Free WiFi and wired Int...
  • Free parking
  • Onsite dining
  • Free airport drop-off

Recent guest reviews

Incredible that there is not an ATM in the property considering there is nothing around to easily go and find one... The staff is a mix of ultra helpful active members with ultra slow clueless members... The cab service is extremely slow and all the drivers were rude, slow, lazy and clueless. The room I stayed was a suite I guess because it was huge. The hotel was very clean and the beds and pillows were delicious. The food was fine. The pool area is clean and relaxing.

PROs - Great view of the city - Friendly staff - Decent restaurant area with also a great view of the city - Great Pool area CONs - You have to drive around a couple of turns just to get to the hotel - Nothing really close by, you have again to drive to several turns just to get to the freeway I will glady stay there again

Platinum member, no recognition at by the hotel staff. They are a good hotel, far from everything, so they must pay attention in details. Tv was out off setting, need to call reception to get help, the reception touch phone doesn’t answer, you need to find the correct number. They placed an apple as courtesy in my room, what a shame, see the picture!!!

We were there at the beginning of may. The location is great, and the views of the city are fantastic. The staff was nice, the rooms are good size, new, super clean. Everything was great. We only stayed for one night, and we didnt use the pool but it look great too.

Not the Holiday Inn standard that I expected. The hotel seems to be very nice outside, but inside it needs A LOT of attention. Also the staff was not the most helpful during check in, as they could not answer basic questions. I also asked if it was possible to purchase some snacks, and their response was simply: The guy with the key to the fridge or box is not here... There is a convenience store outside the hotel (note within walking distance). Also the breakfast buffet is so bad, I just decided to go have breakfast at the hotel next door.

Aside from the obvious great views, outside balcony in the dining area and great amenities, this hotel is a great place to stay for business travel. It is quiet, they have awesome foods and affordable great value (great menu, ask for the one in spanish for better fish selection). Food and services are great, the staff is courteous. The recent renovations are remarkable. The gym is small but convenient. The pool was cold at the time I went so I did not swim. I wish there was a hot jacuzzi.

We stayed here to be close to our family based on the location. We loved the view from the room and restaurant. The service is good every where except the bar. We were happy with the beds and pillows but the room had some other issues that need to be updated. Overall it was a good stay.

I went to Celeya, Mexico to attend a wedding. On my way back to the states, I checked into this hotel based on the TripAdvisor reviews. This place did not disappoint. The room was spacious, the bathroom was spotless, and there are just no words for the views. This hotel sits on top of a hill overlooking the city of Queretaro. The staff was excellent, very good in English, even though they tolerated me practicing my Spanish! A lot of smiles, but no laughs. Very accommodating and professional. I met some friends from Tequisquiapan for dinner, in the restaurant, we dined on pasta, arracherra, burgers and enchiladas. The food was plentiful, tasty and smartly presented. The limonada was great as well, especially with the mineral water. I arranged for the desk to have a cab arrive for me at 6am to the airport. They promptly complied. Their transportation van leaves at 4am for one trip to the airport. I got to meet Luis from Diamonte Taxi, who was on time and very polite. Needless to say, I arrived at the airport with plenty of time for my flight. To me, when I travel to Queretaro, and not stay with friends, I will stay here! Good job, Holiday Inn!

From my last visit we can see that they are improving, things are working details are being taking care. The hotel is great but the location isn't if are looking to go out, quite far from every thing.

The view from the hotel is amazing. The rooms are nice and comfortable. The pillows were a very pleasant surprise. Room service breakfast was extremely well served for he price (scrambled eggs with ham for around 4 USD). But the first time I ordered form service, there was no bread or tortillas given. The second time we asked for tortillas and bread, but no butter or jam was given :(. The bathroom was very clean, beds as well, so I will consider staying again, but they need improvement on the little things and in the cafeteria in the main level. My wife ordered coffee and was given coffee so dense it resembled syrup. Out of five stars, I'd give it a 3.8

Anillo Vial Fr Junipero Serra Queretaro QRO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport drop-off

Holiday Inn Queretaro Zona Diamante places you within a mile (2 km) of Centro Histórico and Plaza del Parque Shopping Mall. This 3-star hotel welcomes guests with 146 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 8:00 AM to noon.


A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a microwave, and a minibar.

Property features

At Holiday Inn Queretaro Zona Diamante, guests have access to an outdoor pool, a spa tub, and a sauna. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available 24 hours). The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking, City View

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 179 reviews

Holiday Inn Queretaro Zona Diamante

Anillo Vial Fr Junipero Serra, Queretaro, QRO 76140
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.