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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property
Hotel in Querétaro with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool, open 8 AM to 8 PM, sun loungers
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Aqueduct of Santiago de Querétaro
    ‪4 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

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Room options

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Querétaro

Holiday Inn Queretaro Zona Diamante by IHG is located within a mile (2 km) of Plaza Boulevares Shopping Mall and Plaza del Parque Shopping Mall. This 148-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Plaza del Parque Shopping Mall - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 4 min drive - 2.4 miles
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 3.1 miles
  • Corregidora Stadium - 6 min drive - 4.0 miles
  • Querétaro Convention Center - 9 min drive - 6.1 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Tacos el Pata - ‬17 min walk
  • ‪Chili's - ‬19 min walk
  • ‪La Parilla Leonesa - ‬14 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Los Bisquets Obregon - ‬18 min walk

About this property

Holiday Inn Queretaro Zona Diamante by IHG

Hotel in Querétaro with a fitness center and a 24-hour business center
At Holiday Inn Queretaro Zona Diamante by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for MXN 765 per vehicle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

2 bars/lounges

Hilton Queretaro

  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 272 reviews
$131 nightly
The price is $156
Aug 10 - Aug 11
Total includes taxes and fees
Hilton Queretaro

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 PM to 10:30 PM on request
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4,626 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 335 to 395 for adults, and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Frequently asked questions

Are free cancellation options available at Holiday Inn Queretaro Zona Diamante by IHG?

Holiday Inn Queretaro Zona Diamante by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Queretaro Zona Diamante by IHG?

This hotel is located in Querétaro within a short 18-minute walk of Plaza Boulevares Shopping Mall. You'll also find Aqueduct of Santiago de Querétaro and Corregidora Stadium within a short drive.

Is there parking available at Holiday Inn Queretaro Zona Diamante by IHG?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Holiday Inn Queretaro Zona Diamante by IHG feature a casino at the property?

No, Holiday Inn Queretaro Zona Diamante by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Queretaro Zona Diamante by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

What will couples enjoy most about a stay at Holiday Inn Queretaro Zona Diamante by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Holiday Inn Queretaro Zona Diamante by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Queretaro Zona Diamante by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Queretaro Zona Diamante by IHG serves buffet breakfast for a surcharge each morning at Stellaris.

Will Holiday Inn Queretaro Zona Diamante by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Queretaro Zona Diamante by IHG.

Are there connecting rooms at Holiday Inn Queretaro Zona Diamante by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Queretaro Zona Diamante by IHG?

The closest major airport to Holiday Inn Queretaro Zona Diamante by IHG is Queretaro Intl. Airport (QRO), which is 18.5 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Queretaro Zona Diamante by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Queretaro Zona Diamante by IHG.

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 964 reviews
Rating 8 - Good. 267 out of 964 reviews
Rating 6 - Okay. 76 out of 964 reviews
Rating 4 - Poor. 35 out of 964 reviews
Rating 2 - Terrible. 26 out of 964 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about facilitatigood
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA ALEXA

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy atento, las habitaciones limpias y muy buena atención por parte del personal. Los hospedamos por una hora destino toda la familia y quedaron encantados con las amenidades, la alberca con agua muy fresca adecuada para el clima soleado. Recomendado
Stayed 3 nights in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Nayelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

10/10 Excellent

MARCO, Hermosillo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Traveled with partner
Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
My bedroom location, back of the building, made me feel claustrophobic. The breakfast was exceptional, but the evening meal was tasteless. We ordered appetizers and all came at the same time so by the time we tried the food it was cold. The wine was not good. Some of the food orders were taken wrong. I would definitely never have dinner here again.
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Traveled with partner
The hotel and shuttle service are fine. . .the food is horrible..and the bathrooms are very outdated.. staff I s .nice. but maintenance and food need more
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, Santa Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great experience at Holiday Inn!
Stayed 1 night in Dec 2024

8/10 Good

Alma, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the shuttle transportation service. It’s best to ask the front desk to schedule transportation to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Sep 2024

8/10 Good

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Eugenio

Stayed 1 night in Sep 2024

6/10 Okay

Alfredo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The website on Expedia said free transportation from the airport. They wanted to charge me. Breakfast was supposed to be included.
Stayed 1 night in Aug 2024