Holiday Inn Queretaro Zona Diamante3.0 out of 5.0
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Recent guest reviews
Hotel is nice, restaurant and bar were excellent. We prepaid the room with breakfast, and it was a great deal, an excellent Mexican buffet, and very reasonable. The pool deck looks very nice, we could not check the pool, but the view from there is very nice. Our room was large and comfortable, with view of the city. Bathtub had high sides, a bit difficult to get in. Room furniture was a bit worn, but they are renovating them as we speak. Better deal than the other Holiday Inn, a steel and concrete cold building next to the largest mall in Mexico.
The hotel is nice and very clean. A little bit far from downtown, need a car to travel to downtown and historic center of Queretaro. Staff are nice too.
Everything went smoothly for this trip. The hotel room was very clean and comfortable. The check-in staff was efficient and helpful.
Check in was slow and difficult [...]. Alarm clock did not work. Requested wake up call for 4AM, the call came at 3AM by mistake. They only supply two bottles of water per day. Since you can't drink the tap water, two bottles is simply not enough. The view on the city side is great, and will be even better when the hotel addition is completed. Hotel gift shop does not accept credit cards.