Holiday Inn Queretaro Zona Diamante in Queretaro | Hotel Rates & Reviews on Orbitz

Property features

At Holiday Inn Queretaro Zona Diamante, guests have access to an outdoor pool, a spa tub, and a sauna. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available 24 hours). The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, City View

King 1 | Sleeps 2

$61* Per night/room Aug 30 - Aug 31

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking, City View

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 2

Arrivals + Departures

The front desk is available during limited hours. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: 1 PM
Minimum check-in age: 18

Special Check-in Details

24-hour airport transportation is available. Fees may apply. Guests can contact the property in advance for details.

Payment types

Kids + Beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Mastercard, and Visa.
Only debit cards are accepted.
Pool access available from 8 AM to 8 PM.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

3.5 percent tourism fee will be charged

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between MXN 199.00 and MXN 250.00 for adults, MXN 199.00 and MXN 250.00 for children (approximately)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

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63.0% based on 179 reviews

TripAdvisor Traveler Rating

Value

Rooms

Cleanliness

Service

Recent guest reviews

Incredible that there is not an ATM in the property considering there is nothing around to easily go and find one... The staff is a mix of ultra helpful active members with ultra slow clueless members... The cab service is extremely slow and all the drivers were rude, slow, lazy and clueless. The room I stayed was a suite I guess because it was huge. The hotel was very clean and the beds and pillows were delicious. The food was fine. The pool area is clean and relaxing.

PROs - Great view of the city - Friendly staff - Decent restaurant area with also a great view of the city - Great Pool area CONs - You have to drive around a couple of turns just to get to the hotel - Nothing really close by, you have again to drive to several turns just to get to the freeway I will glady stay there again

Platinum member, no recognition at by the hotel staff. They are a good hotel, far from everything, so they must pay attention in details. Tv was out off setting, need to call reception to get help, the reception touch phone doesn’t answer, you need to find the correct number. They placed an apple as courtesy in my room, what a shame, see the picture!!!

We were there at the beginning of may. The location is great, and the views of the city are fantastic. The staff was nice, the rooms are good size, new, super clean. Everything was great. We only stayed for one night, and we didnt use the pool but it look great too.

Not the Holiday Inn standard that I expected. The hotel seems to be very nice outside, but inside it needs A LOT of attention. Also the staff was not the most helpful during check in, as they could not answer basic questions. I also asked if it was possible to purchase some snacks, and their response was simply: The guy with the key to the fridge or box is not here... There is a convenience store outside the hotel (note within walking distance). Also the breakfast buffet is so bad, I just decided to go have breakfast at the hotel next door.

Aside from the obvious great views, outside balcony in the dining area and great amenities, this hotel is a great place to stay for business travel. It is quiet, they have awesome foods and affordable great value (great menu, ask for the one in spanish for better fish selection). Food and services are great, the staff is courteous. The recent renovations are remarkable. The gym is small but convenient. The pool was cold at the time I went so I did not swim. I wish there was a hot jacuzzi.

We stayed here to be close to our family based on the location. We loved the view from the room and restaurant. The service is good every where except the bar. We were happy with the beds and pillows but the room had some other issues that need to be updated. Overall it was a good stay.

I went to Celeya, Mexico to attend a wedding. On my way back to the states, I checked into this hotel based on the TripAdvisor reviews. This place did not disappoint. The room was spacious, the bathroom was spotless, and there are just no words for the views. This hotel sits on top of a hill overlooking the city of Queretaro. The staff was excellent, very good in English, even though they tolerated me practicing my Spanish! A lot of smiles, but no laughs. Very accommodating and professional. I met some friends from Tequisquiapan for dinner, in the restaurant, we dined on pasta, arracherra, burgers and enchiladas. The food was plentiful, tasty and smartly presented. The limonada was great as well, especially with the mineral water. I arranged for the desk to have a cab arrive for me at 6am to the airport. They promptly complied. Their transportation van leaves at 4am for one trip to the airport. I got to meet Luis from Diamonte Taxi, who was on time and very polite. Needless to say, I arrived at the airport with plenty of time for my flight. To me, when I travel to Queretaro, and not stay with friends, I will stay here! Good job, Holiday Inn!

From my last visit we can see that they are improving, things are working details are being taking care. The hotel is great but the location isn't if are looking to go out, quite far from every thing.

The view from the hotel is amazing. The rooms are nice and comfortable. The pillows were a very pleasant surprise. Room service breakfast was extremely well served for he price (scrambled eggs with ham for around 4 USD). But the first time I ordered form service, there was no bread or tortillas given. The second time we asked for tortillas and bread, but no butter or jam was given :(. The bathroom was very clean, beds as well, so I will consider staying again, but they need improvement on the little things and in the cafeteria in the main level. My wife ordered coffee and was given coffee so dense it resembled syrup. Out of five stars, I'd give it a 3.8

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Holiday Inn Queretaro Zona Diamante

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Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Room, 1 King Bed, City View

Suite, 1 King Bed, Non Smoking

Standard Room, Non Smoking

Room, 2 Double Beds, Non Smoking, City View

Room, 1 King Bed, Non Smoking (Feature)

Reviews from Trip Advisor

63.0% of guests recommend this hotel

Holiday Inn Queretaro Zona Diamante

Hotel Amenities

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Hotel Policies

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