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Hôtel Plaza Québec par JARO

4.0 star property

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Photo gallery for Hôtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Lobby sitting area
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board
Staircase
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    ‪10 min walk‬
  • Place, Laval University Hospital
    ‪12 min walk‬
  • Place, Place Sainte-Foy
    ‪15 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(184 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(85 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(135 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hôtel Plaza Québec par JARO is a leisurely stroll from popular sights such as Laurier Quebec and Laval University Hospital. This 4-star hotel has 233 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laurier Quebec - 10 min walk - 0.6 miles
  • Laval University Hospital - 12 min walk - 0.7 miles
  • Place Sainte-Foy - 15 min walk - 0.8 miles
  • Aquarium of Quebec - 3 min drive - 1.4 miles
  • Laval University - 3 min drive - 1.2 miles

Getting around

  • Quebec Sainte-Foy Station - 5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Valentine - ‬12 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬17 min walk
  • ‪Cosmos Café - ‬8 min walk
  • ‪La Piazzetta Saint-Louis - ‬3 min drive

About this property

Hôtel Plaza Québec par JARO

Guests staying at Hôtel Plaza Québec par JARO enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a hot tub, a conference center, and express check-out.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Indoor pool
Hôtel Québec Inn par JARO
  • Pool
  • Hot tub
  • Spa
  • Parking included
8.2 out of 10, Very Good, 2,131 reviews
$92 nightly
The price is $110
Mar 8 - Mar 9
Total with taxes and fees
Hôtel Québec Inn par JARO

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per day
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2026-11-30, 027462

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

Are free cancellation options available at Hôtel Plaza Québec par JARO?

Hôtel Plaza Québec par JARO offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see close to Hôtel Plaza Québec par JARO?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 10-minute walk of Laurier Quebec and also 17 minutes on foot from Place Sainte-Foy. You'll also find Aquarium of Quebec and Saint Lawrence River within a short drive.

Is there parking available at Hôtel Plaza Québec par JARO?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge. Accessible parking is also available for guests.

Is a spa located at Hôtel Plaza Québec par JARO?

Spa services at the hotel include massages, mani/pedis, and facials.

Does Hôtel Plaza Québec par JARO have a casino at the property?

No, Hôtel Plaza Québec par JARO doesn't have a casino.

Will I find an indoor pool at Hôtel Plaza Québec par JARO?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hôtel Plaza Québec par JARO a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Hôtel Plaza Québec par JARO?

Yes, this hotel has a spa tub.

Does Hôtel Plaza Québec par JARO have a restaurant with a breakfast menu?

Yes, Hôtel Plaza Québec par JARO serves an English breakfast for a surcharge each morning at Ginger Pub-Grill-Lounge.

Will Hôtel Plaza Québec par JARO allow pets to stay for free?

No, pets aren't allowed at Hôtel Plaza Québec par JARO though service animals are welcome.

Are there connecting rooms at Hôtel Plaza Québec par JARO?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel Plaza Québec par JARO?

The closest major airport to Hôtel Plaza Québec par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 6.1 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hôtel Plaza Québec par JARO?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Hôtel Plaza Québec par JARO have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Plaza Québec par JARO.

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1424 out of 3080 reviews
Rating 8 - Good. 895 out of 3080 reviews
Rating 6 - Okay. 443 out of 3080 reviews
Rating 4 - Poor. 182 out of 3080 reviews
Rating 2 - Terrible. 136 out of 3080 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Bastien

Liked: Cleanliness, amenities
Good staff
Stayed 1 night in Nov 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Nov 2025

2/10 Terrible

youssef

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Le lit étais déformés dun côté javais la tête plus bas pour le resye impeccable
Stayed 1 night in Nov 2025

10/10 Excellent

Chantale

Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Business traveler, Traveled with family
Not applicable, did not have breakfast nor drinks at hotel
Stayed 1 night in Nov 2025

10/10 Excellent

mahmoud

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Benoit

Stayed 1 night in Nov 2025

2/10 Terrible

Araisbel

Traveled with family
Liked: Cleanliness
False Accusation and Security Involvement. Extremely Disappointing Experience – Poor Service and Unprofessional Staff We stayed at Hôtel Plaza Québec on November 8, 2025, with three adults and one 8-year-old, celebrating my son’s 34th birthday and checking the venue for a potential Christmas party. From the start, our experience was frustrating. Our Meals to about 90 minutes to arrive, despite numerous discussions with the staff from our group. After our meals finally arrived, we waited another 15 minutes for the bill. When the bill did not arrive, we assumed it was charged to our room, the number to which I gave numerous times. We changed seats to better see the band playing -still sitting in the General Room we ate, just a better view of the band. The Maitre D arrived with security and accused me of skipping out on the bill. I was humiliated in front of my family, and 8 year old daughter. Other guests noticed, and came to see us afterwards, saying the staff were out of line and unprofessional. This should never have happened. I emailed them twice, and left a telephone message, but have not heard back from them. What should have been a joyful birthday celebration and venue visit turned into a false accusation and a long, stressful ordeal.
Stayed 1 night in Nov 2025

8/10 Good

Vichet

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel and great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jo

Stayed 3 nights in Oct 2025

10/10 Excellent

Frédéric

Stayed 1 night in Nov 2025

6/10 Okay

Ricky

Business traveler
Liked: Property conditions & facilities
Not much around here and too much construction. The hotel was designed strangely and the pool was weird.
Stayed 5 nights in Oct 2025

8/10 Good

Jodie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
Very rare to see the pool empty.
Stayed 2 nights in Nov 2025

8/10 Good

Josianne

Stayed 2 nights in Oct 2025

8/10 Good

Lokkei

Disliked: Amenities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the restaurant they really need some training food excellent but the service terrible
Stayed 2 nights in Nov 2025

8/10 Good

Josée

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience here—the room was clean, the beds (even the Murphy bed) were very comfortable and the staff were friendly and professional. The pool was definitely the highlight and I enjoyed it every night. This was a great place to stay and I’d come back here again for sure.
Stayed 3 nights in Oct 2025

4/10 Poor

Catherine

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old, smells like chlorine, shower is the worst I’ve had in a hôtel.
Stayed 1 night in Nov 2025

6/10 Okay

JACEY GAIL UY

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
Stayed 3 nights in Nov 2025

8/10 Good

Jean-Sébastien

Liked: Cleanliness, staff & service, amenities
It’s was great
Stayed 1 night in Nov 2025

8/10 Good

Aldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the edge of the city. Great restaurant with live music at night. Very nice pool and hot tub with a very neat inward facing balconies over the pool and inner courtyard
Pool
Inner balconies
Stayed 2 nights in Oct 2025

6/10 Okay

Christian

Stayed 1 night in Nov 2025