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Hotel Charles-Alexandre

2.5 star property
Hotel in Québec City, steps from Grande Allée

Choose dates to view prices

Photo gallery for Hotel Charles-Alexandre

Front of property
Property entrance
Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Popular amenities

  • Pet friendly
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Grande Allée
    ‪1 min walk‬
  • Quebec City Convention Center
    ‪12 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

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Room options

View all photos for Superior Room

Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • 2368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Classic Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Québec City

Located in Centre-Ville, Hotel Charles-Alexandre is adjacent to Grande Allée and within a 10-minute walk of other popular attractions like Plains of Abraham. This 23-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Grande Allée - 1 min walk - 0.0 miles
  • Plains of Abraham - 7 min walk - 0.4 miles
  • Quebec City Convention Center - 12 min walk - 0.7 miles
  • Château Frontenac - 3 min drive - 1.2 miles
  • Quebec Cruise Terminal - 4 min drive - 1.9 miles

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Ciel Bistro-Bar - ‬6 min walk
  • ‪Cochon Dingue Grande-Allée - ‬7 min walk
  • ‪Halles Cartier - ‬3 min walk
  • ‪Brulerie Rousseau - ‬3 min walk
  • ‪Pub Ozone - ‬6 min walk

About this property

Hotel Charles-Alexandre

Hotel in Québec City, steps from Grande Allée
Hotel Charles-Alexandre features free WiFi in public areas, express check-in, and express check-out. Self parking is offered for CAD 28.74 per night. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include free newspapers, a reception hall, and a fireplace in the lobby.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • This property welcomes pets for CAD 28.74 per accommodation, per stay
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 10 and younger (only guests older than 10 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 200 per stay

These are all of the charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 093155, 2025-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Charles-Alexandre?

Hotel Charles-Alexandre provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Charles-Alexandre?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Charles-Alexandre on Jul 31, 2025 start from $126.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Charles-Alexandre?

This hotel is situated in Centre-Ville within a 10-minute walk of Grande Allée and Plains of Abraham. You'll also find Château Frontenac and Quebec Cruise Terminal within a short drive.

Is parking available on site at Hotel Charles-Alexandre?

Yes, uncovered parking is offered for CAD 28.74 per night. Though parking is limited, electric car charging is also available.

Does Hotel Charles-Alexandre feature a casino?

No, Hotel Charles-Alexandre doesn't have a casino.

Is there an indoor pool at Hotel Charles-Alexandre?

No, there is no indoor pool at this hotel.

Is Hotel Charles-Alexandre a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a garden and a hair salon.

Are there hot tubs at Hotel Charles-Alexandre?

No, there isn't a spa tub at this hotel.

Does Hotel Charles-Alexandre have a restaurant that serves breakfast?

No, Hotel Charles-Alexandre doesn't have a restaurant that serves breakfast.

Does Hotel Charles-Alexandre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Charles-Alexandre for a fee of CAD 28.74 per accommodation, per stay.

Are there connecting rooms at Hotel Charles-Alexandre?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Charles-Alexandre?

The closest major airport to Hotel Charles-Alexandre is Quebec City Jean Lesage Intl. Airport (YQB), which is 9.1 mi away (18 minutes by car).

Can I book a room with a balcony at Hotel Charles-Alexandre?

No, there aren't any guestrooms with balconies at Hotel Charles-Alexandre.

Hotel Charles-Alexandre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 388 reviews
Rating 8 - Good. 149 out of 388 reviews
Rating 6 - Okay. 29 out of 388 reviews
Rating 4 - Poor. 6 out of 388 reviews
Rating 2 - Terrible. 5 out of 388 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Olina

Traveled with group, Traveled with family
Disliked: Staff & service
No one at the reception, it is difficult to get help. Also the stairs smelled of bug spray, which was too intense. We had to wait a lot to get the keys, and then code didn't work timely.Location is good otherwise. And room itself was clean.But a hotel needs a good reception.
Stayed 2 nights in Apr 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanburen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

Ok,but not more

It was a cosy hotel with charming details. No one at the reception, though, and no breakfast although the hotel came up as an alternative when I searched "bed and breakfast".
Stayed 1 night in Apr 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No late reception service, but clear and easy instructions to access the premises.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Stayed 2 nights in Mar 2025

6/10 Okay

Gordana

Stayed 2 nights in Mar 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is immaculate and the neighborhood magical!
Stayed 2 nights in Feb 2025

10/10 Excellent

Louis-François

Stayed 1 night in Feb 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay. The city center is a 15-20 min walk from the hotel. Breakfast is included in the price and the restaurant is located 3 min walk from the hotel. Parking is within the property and has 1 CCS charger for your EV. 4/5 only because parking is not included in the price and it is 17$/day (Hotel description doesn't have this information on Expedia)
Stayed 3 nights in Dec 2024

8/10 Good

Karine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Blaine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jackson

Stayed 3 nights in Sep 2024

10/10 Excellent

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Sep 2024

6/10 Okay

raffaele

Stayed 4 nights in Sep 2024

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of good reviews, proximity to Musée des beaux arts, and availability of electric car charging. It was a great choice.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 2 nights in Sep 2024

8/10 Good

Bruno, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good view
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint property that is in a great location. Bed was really comfortable. It is a century building so lacking some modern conveniences. No micro wave or coffee maker and no longer serve.breakfast. provide a certificate for a coffee and pastry across the street.
Stayed 2 nights in Aug 2024

6/10 Okay

CATHERINE

Stop
Stayed 2 nights in Jul 2024