Room, City View
from $180
San Juan Marriott Resort and Stellaris Casino
4.5 out of 5.0
4.2
out of 5
"Good!"
See all 848 reviews
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Recent guest reviews
Excellent hotel. Location is perfect. Will go again
From start to finish simply an amazing experience. They make check-in and out super easy. The staff are great to say the least - did not see one face without a smile. Every one is eager to assist. You never have to seek out help. Would most definitely return.
We arrived at 11:00 A.M. and expected to wait until 4:00 P.M. for our room. To our surprise we were given an amazing room within minutes. The staff was professional and accommodating.
I rented a car and the park structure is a headache assuming since the casino is attached I had to continuosly punch a card in and out of garage that was the size of a sardine can. I was in an ocean from king bedroom that had a lingering odor of stale water and room was very humid even with the air set at 75. I should have know something was funny when I initially walked in and the AC was on 70. I had to use the fridge cause I have a 1.5 yr old that drinks milk. The fridge was warm and I called room service to report. They sent to men that didn't solve the problem. I was ready to fly back home.
Wonderful staff amazing view! Front desk was super helpful.
Everything from upon arrival to walking around to leaving the hotel everyone and I mean everyone made me and my family feel at home and very comfortable. Everything from walking in the front of the hotel to my room was spotless and I would recommend this hotel to everyone I talk to. Special thanks to Carlos, Brian, and Big G!!
Great location- so close to restaurants! Walking distance to parks, bars, restaurants, etc. Staff is excellent- so nice and welcoming!
This hotel is located in a perfect location. It is steps away from the beach, restaurants, CVS, Walgreens, among many other stores.
The staff was so terrific! We had to stay another night and right away Mr. Molina, one of the registering staff, got to work! He fit us in and made it to where we didn't ha e to change rooms on the last day! The concierge was great also! We booked an adventure online, they cancelled on us because they overbooked. We called the hotel concierge and they booked us another right away she called me back to give me the itinerary! Food was great and live music was awesome! I will definitely be returning!!
Fees to park your car. huge resort fee when you arrive. paid 300 in resort fees for literally nothing.
I was a little disappointed when I arrived to learn they didn't actually have an Arcade. My son was a little disappointed. Overall staff was great especially Isabel Fas and Johnny in Security. They were extremely helpful.
Couldn't ask for anything better. Both wife nd daughter fell in love and want to go back gain and again.
One of the best vacations in a long time hotel was great water was beautiful locals were nice
We just got back from an awesome vacation at this hotel! Beach was fabulous - great waves for the whole family. Staff was so accommodating and professional. Restaurants near the hotel were perfect for a reasonable meal and you could find anything from Italian to Mexican. The casino was a lot of fun and the dealers were great. Rooms were clean and spacious. Old San Juan is a 10 minute cab ride. One of our best vacations yet!
I stayed at the San Juan Marriot with my boyfriend for my birthday week in June of 2017. When we arrived to the hotel we received a room immediately. Upon arriving to the room we were unpleased with our accommodations and asked to be switched to a better room. The front desk staff immediately upgraded our room to meet our satisfaction. The San Juan Marriott is a beautiful resort, the entire hotel staff is friendly, the facilities are excellent. I had no complainants about my stay for the entire trip. I would definitely return to this hotel again and highly recommend it to others. I give the hotel five stars!!!
Wonderful staff, fun pool full of happy guests. We enjoyed the swim up bar for our lunch. We had a high floor ocean view. It was awesome! There was ample security present, which made my friend and I feel extra safe. We made a note that surrounding hotels did not have the level of security present at the hotel entrances and beach entrances. Everyone was so friendly and helpful!
Overall a very pleasant stay. My wife and I took the family there to celebrate my daughter's college graduation. Very clean hotel, ultra friendly staff and periodic pleasing entertainment.
Great location, staff was excellent, hotel was clean
Alll in all was a great stay for the price, went from a Sunday to a Wednesday but realized San Juan is more of a weekend town, not much to do on the weekdays
Great experience. Wonderful staff. Beautiful ocean views.
Guest reviews for San Juan Marriott Resort and Stellaris Casino
Everyone
Excellent hotel. Location is perfect. Will go again
great!
Everyone
From start to finish simply an amazing experience. They make check-in and out super easy. The staff are great to say the least - did not see one face without a smile. Every one is eager to assist. You never have to seek out help. Would most definitely return.
beautiful hotel, great staff
Everyone
We arrived at 11:00 A.M. and expected to wait until 4:00 P.M. for our room. To our surprise we were given an amazing room within minutes. The staff was professional and accommodating.
overrated
Everyone
I rented a car and the park structure is a headache assuming since the casino is attached I had to continuosly punch a card in and out of garage that was the size of a sardine can. I was in an ocean from king bedroom that had a lingering odor of stale water and room was very humid even with the air set at 75. I should have know something was funny when I initially walked in and the AC was on 70. I had to use the fridge cause I have a 1.5 yr old that drinks milk. The fridge was warm and I called room service to report. They sent to men that didn't solve the problem. I was ready to fly back home.
amazing!
Everyone
Wonderful staff amazing view! Front desk was super helpful.
stay at the marriott
Everyone
Everything from upon arrival to walking around to leaving the hotel everyone and I mean everyone made me and my family feel at home and very comfortable. Everything from walking in the front of the hotel to my room was spotless and I would recommend this hotel to everyone I talk to. Special thanks to Carlos, Brian, and Big G!!
lovely hotel on water
Everyone
Great location- so close to restaurants! Walking distance to parks, bars, restaurants, etc. Staff is excellent- so nice and welcoming!
Everyone
This hotel is located in a perfect location. It is steps away from the beach, restaurants, CVS, Walgreens, among many other stores.
beautiful vacation
Everyone
The staff was so terrific! We had to stay another night and right away Mr. Molina, one of the registering staff, got to work! He fit us in and made it to where we didn't ha e to change rooms on the last day! The concierge was great also! We booked an adventure online, they cancelled on us because they overbooked. We called the hotel concierge and they booked us another right away she called me back to give me the itinerary! Food was great and live music was awesome! I will definitely be returning!!
fees
Everyone
Fees to park your car. huge resort fee when you arrive. paid 300 in resort fees for literally nothing.
