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Hotel Condado Plaza

3.0 star property

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Photo gallery for Hotel Condado Plaza

Bar (on property)
Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Meeting facility
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
6B Sur # 3106, Col. Ladrillera de Benitez, Puebla, PUE, 72530
  • Place, Plaza Dorada
    ‪2 min walk‬
  • Place, Parque Benito Juárez
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪53 min drive‬

Room options

View all photos for Single Room

Single Room | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Single)

Junior Suite (Single) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Junior Suite (Single)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Junior Suite

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Hotel Condado Plaza places you next to Parque Benito Juárez and within a 5-minute walk of Plaza Dorada. This 68-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Dorada - 2 min walk - 0.1 miles
  • Parque Benito Juárez - 2 min walk - 0.1 miles
  • Zócalo de Puebla - 19 min walk - 1.0 mile
  • Puebla Cathedral - 19 min walk - 1.0 mile
  • Puebla Convention Center - 5 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Vegetalia Fábrica de Ensaladas - ‬4 min walk
  • ‪Krispy Kreme - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Hotel Condado Plaza

Hotel Condado Plaza features free WiFi in public areas, a business center, and express check-out. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect free WiFi and TVs with cable channels. Other standard amenities include hair dryers and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Condado Plaza

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Rollaway/extra beds are available for MXN 110 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Condado Plaza Puebla
Hotel Condado Plaza
Hotel Condado Plaza Puebla
Hotel Condado Plaza Hotel
Hotel Condado Plaza Puebla
Hotel Condado Plaza Hotel Puebla

Frequently asked questions

What's there to see near Hotel Condado Plaza?

This hotel is located in Puebla and just steps from Plaza Dorada and Parque Benito Juárez. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at Hotel Condado Plaza?

Yes, self parking is offered for free at the hotel.

Does Hotel Condado Plaza include a casino on the premises?

No, Hotel Condado Plaza doesn't have a casino.

Is there an indoor pool at Hotel Condado Plaza?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Condado Plaza?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a 24-hour front desk at this hotel.

Does Hotel Condado Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Condado Plaza serves a full breakfast for a surcharge each morning at Condado Plaza.

How far is the airport from Hotel Condado Plaza?

The closest major airport to Hotel Condado Plaza is Puebla Intl. Airport (PBC), which is 23.2 mi away (42 minutes by car).

Hotel Condado Plaza Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 7 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

5.0/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prostitute hotel. Do not go

Half used lotion. Body fluids on sheets. Employees were rude no one speaks English but even if you speak Spanish I would never come here again. Very dirty. Apparently they only clean the hotel for events. They also had a party till 4am in the room above us and we asked to be moved and all the rooms are equally unkempt and unwashed

4/10 Poor

Adrian, Betanzos

Disliked: Property conditions & facilities, room comfort

You get what you pay for...

It is a clean hotel, but for $35, well, you get that value. Pillows are paper thin and beds very hard with the springs "massaging" you all night. It was a convenient location to sleep and rest during the trip. Even though I paid via hotels.com, they didn't have my reservation registered but they gave me a room anyway.

2/10 Terrible

ada meneses

Disliked: Staff & service

getaway

not great,and honestly you should always try to accomadate customers to whatever is closest to airport. Not everyone has a GPS

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort

fatal, they said "We are full, I´m sorry

When I arrived to the hotel, the employers said the hotel was oversell, My reservation was paid, but it wasn´n important, I had to go to the steet.

8/10 Good

Carmen, Veracruz, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Excelente

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No están coordinados con Expedia, lo que ocasiona que haya confusiones en las reservas. El personal en general es muy malo y el hotel está muy descuidado.

6/10 Okay

Verified traveler

bueno

En general buen, atención, servicio, limpieza y calidad.

4/10 Poor

Alfredo, Orizaba, Ver.

Disliked: Cleanliness, property conditions & facilities

Buena ubicacion, requiere mantenimiento

La ubicación es muy buena, por eso lo elegí, ya sabía las condiciones del hotel, ahora me toco que el control de TV no funcionara correctamente. Estaba limpio, pero abajo de alfombras debe haber polvo y humedad por el olor. Calidad regular. El servicio de restaurant me pareció bueno. Falla administrativa no tenían mi reservación que hice por hoteles,com tardé media hora en entrar a mi habitación

6/10 Okay

Verified traveler

BIEN PERO PUEDEN MEJORAR MAS

EL HOTEL ESTA MUY BIEN, PERO LE FALTA UN POCO DE MANTENIMIENTO A SUS ALFOMBRAS DE SUS PASILLOS

4/10 Poor

Mari, Querétaro

Disliked: Property conditions & facilities

Hotel cerca del centro de puebla

Tiene muy buena ubicación, hay restaurantes cerca y un centro comercial. El personal es amable y atiende bien. El restaurante es pésimo. La comida no es buena, está en mal estado y tardan mucho tiempo en servirte. El internet tampoco es bueno. El cuarto está limpio, es de buen tamaño y es cómodo. El hotel está muy descuidado y aunque los cuartos están limpios el resto del hotel no parece estarlo. No hay adornos en las paredes, la pintura está desgastada, todo se ve extremadamente antiguo y en mal estado. Para ir a dormir únicamente está muy bien. El lugar es cómodo y está en una ubicación excelente.

6/10 Okay

Tere

Hotel céntrico

Todo está muy bien, excepción del desayuno que es terrible!!! Y el jefe de mesero y quien verifica quien llega a desayunar son muy imprudentes. Los meseros si son muy atentos, así como en recepción y los auxiliares de equipaje

2/10 Terrible

sofia, sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nada que ver con lo que alguna vez fue

muy sucio,desorganizado,parece de una estrella no lo recomiendo

6/10 Okay

SALVADOR, MEXICO

Hotel Condado Plaza

Al hotel le falta un poco de mantenimiento. La ubicacion es buena!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

...

Por el precio hay otros hoteles mucho mejores, el baño estaba sucio los conductos de aire llenos de suciedad, las paredes húmedas.

6/10 Okay

jose, tabasco

Liked: Staff & service

tranquilo y agradable

me pareció tranquilo, agradable y con personal atento

6/10 Okay

Guadalupe, Distrito Federal

Disliked: Property conditions & facilities

Hotel buena ubicación cerca de plaza dorada

Fue grata aunque hubo malestar por la limpieza, ya que de las 4 noches que estuve ahí, 2 días tuve que reclamar la limpieza de la habitación, 1 día la hicieron a las 7 p.m. y la siguiente eran las 2 y todavía sin hacer el servicio. Los alimentos bien, solo recomendaría un poco más de variedad en el desayuno. Las instalaciones requieren de mucho mantenimiento y los servicios en la habitación, no son como los ofrecieron en la página de EXPEDIA. Ejemplo no había si secadora de cabello ni frigobar en la habitación. El mobiliario deteriorado. y la tina de baño con un aspecto pésimo

4/10 Poor

Diego Milan, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor cama y almohada que he tenido en años

Tal vez la relación precio/beneficio de este hotel sea adecuada, sin embargo hacía años que no dormía tan mal. El colchón una reverenda porquería y las almohadas espantosas, duras, delgadas y nada adaptables. No regresaría a este hotel ni de broma, aunque sorprendentemente el desayuno estuvo muy rico, a la hora de darle propina al mesero, me salió con que "no había cambio" y entonces tuve que darle $50 de propina por un desayuno de $120 (el cual estaba incluido en el precio de la habitación).

4/10 Poor

MELISSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LUGAR TRANQUILO

BUENA

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

para negocios

Para lo que lo uso esta bien cumple con mis expectativas excepto en le precio creo que es un poco caro tal vez es por su ubicación NADIE ME SUPO DECIR DONDE OBTENGO MI FACTURA

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pesimo atencion.

La ubicación es muy buena debido a que esta cerca de una zona comercial. En el hotel hay un olor a humedad y es muy desagradable, no se si sea por las alfombras que despiden ese olor.La atención es muy mala, la señorita que atendio mi queja no tiene idea de lo que es el servicio a el cliente, poco le falto para agredirme, me queje por que llegue a las 4:00 pm a mi habitación y no estaba limpia, después de haber tenido un dia de trabajo duro y pesado lo único que quería era descansar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort