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Recent guest reviews

We are from Ukraine and used to travel a lot to EU countries. You feel like in EU hotel. Clean, comfortable, free safe parking, anticovid measures, tasty substantial breakfast. Highly recommend it.

Very nice spacious rooms, friendly service, clean. Pool nice as well. Villas are great, you have your own parking space below your room.

Excellent service, great staff and very clean. Great location close to historical site and a one mo oye walk to tunnels

Very disrespectful at reception, they try to take advantage of anything, I cama back late from a party a little hungover, and slept a little bit over the checkout time, they call me at around 1:30 and tell me that I have one minute to leave, I said I have to pick up my stuff, it’ll take me five minutes, and he replies raising his voice “one minute”. Checkout time was at 1:00 p. m. Will not come back or recomend hotel cinco the Mayo at all.

My only issue was distance to the zocalo if you want to go walking.

Rooms were very spacious, clean. Most rooms had parking right at your room. Our rooms came with breakfast included, but was not buffet. They bring it to you one plate at a time. Pretty filling breakfast with fruit, sweet bread, small bolillos, and a main breakfast choices of chilaquiles, chorizo eggs and beans, and a couple other. Of course offer coffee, juice, milk, or chocolate milk. Very close to many historic buildings within walking distance. Very pleased with hotel. And they also had people who spoke good English.

Very clean, roomy room with very affordable price but it was kinda far from the cathedral where main shops & restaurants are located from.

La limpieza del lugar excelente. El servicio de primera.

BLV 5 DE MAYO 404, COL XANENETLA Puebla PUE

Hotel highlights

  • Close to Zocalo Square and Puebla Cathedral
  • Free continental breakfast
  • Free WiFi in public areas
  • Free valet parking

Located in Puebla Historic Center, Hotel 5 de Mayo is within a mile (2 km) of popular sights such as Zocalo Square and Puebla Cathedral. This 59-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free valet parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 11:30 AM. Savor a meal from the comfort of your room with room service.


Rooms

The 59 rooms have an array of amenities, including coffee makers, free bottled water, and safes. 45-inch Smart TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are other standard amenities.


Property features

Guests staying at Hotel 5 de Mayo enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free valet parking is available. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and a banquet hall.

Room options

Deluxe Room

1 King Bed | Sleeps 2

Deluxe Double Room

1 King Bed and 1 Double Bed | Sleeps 4

Deluxe Triple Room

1 King Bed and 1 Twin Bed | Sleeps 4

Junior Suite

2 King Beds | Sleeps 6

Guest reviews for Hotel 5 de Mayo

Everyone (2) Couples (2) Family (2)
5
Family with small children

We are from Ukraine and used to travel a lot to EU countries. You feel like in EU hotel. Clean, comfortable, free safe parking, anticovid measures, tasty substantial breakfast. Highly recommend it.

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Hotel 5 de Mayo welcomes your comments and preference. We hope to continue being your hosts on your visits to Puebla.

5
Family with small children Business Business

Very nice spacious rooms, friendly service, clean. Pool nice as well. Villas are great, you have your own parking space below your room.

By on Dec 13, 2019

5
Partner Couples

Excellent service, great staff and very clean. Great location close to historical site and a one mo oye walk to tunnels

By on Oct 5, 2019

Review comment responded on Oct 7, 2019

Gracias por sus comentarios, Regresen pronto!!!

1
Everyone

Very disrespectful at reception, they try to take advantage of anything, I cama back late from a party a little hungover, and slept a little bit over the checkout time, they call me at around 1:30 and tell me that I have one minute to leave, I said I have to pick up my stuff, it’ll take me five minutes, and he replies raising his voice “one minute”. Checkout time was at 1:00 p. m. Will not come back or recomend hotel cinco the Mayo at all.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Friend thanks for your comments we will try to improve and work with that department and the person in charge of it to improve our service. We appreciate your comments. Since Hotel 5 de Mayo Puebla home where we will attend you as you deserve with quality and warmth, come back soon

5
Family

My only issue was distance to the zocalo if you want to go walking.

By on Jul 8, 2019

4
Family with small children Business Business

Rooms were very spacious, clean. Most rooms had parking right at your room. Our rooms came with breakfast included, but was not buffet. They bring it to you one plate at a time. Pretty filling breakfast with fruit, sweet bread, small bolillos, and a main breakfast choices of chilaquiles, chorizo eggs and beans, and a couple other. Of course offer coffee, juice, milk, or chocolate milk. Very close to many historic buildings within walking distance. Very pleased with hotel. And they also had people who spoke good English.

By on May 17, 2019

Review comment responded on May 24, 2019

Amigo muchas gracias por sus comentarios, ojala regresen pronto, nuestra misión personal es hacer de su estancia lo más agradable posible brindándole un servicio de calidez con mucha calidad seguiremos trabajando para lograr que usted , su familia y amigos siempre recuerde el sabor de Puebla y del Hotel 5 de Mayo , les esperamos muy pronto !!

5
Partner Couples Business Business

Very clean, roomy room with very affordable price but it was kinda far from the cathedral where main shops & restaurants are located from.

By , from PPennsylvania on May 15, 2019

Review comment responded on May 24, 2019

Jenny por sus comentarios, ojala regresen pronto, y respecto a nuestro personal seguiremos trabajando para mejorar nuestro servicio y la rapidez del mismo ya que nuestra misión es hacerle sentir en confianza , en casa ... les esperamos muy pronto en esta su casa en Puebla Hotel 5 de Mayo !

5
Everyone

By on Oct 17, 2020

Review comment responded on Oct 20, 2020

Hotel 5 de Mayo agradece su preferencia

5
Family

La limpieza del lugar excelente. El servicio de primera.

By on Jul 3, 2019

Review comment responded on Jul 6, 2019

Hola amigo en verdad muchísimas gracias por su visita, nos da gusto que haya disfrutado de su estancia, de la atención y de ese sabor muy especial en los alimentos que solo el Hotel 5 de Mayo tiene, la calidez de nuestro personal y de nuestra atención y servicio esperamos ver lo pronto!

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