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Hotel 5 de Mayo

3.0 star property
Hotel in Puebla with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Hotel 5 de Mayo

Indoor pool, sun loungers
Free daily continental breakfast
Exterior detail
Property amenity
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry

Explore the area

View in a map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Place, Puebla Convention Center
    ‪14 min walk‬
  • Place, Zócalo de Puebla
    ‪15 min walk‬
  • Place, Centro Expositor
    ‪4 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(56 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Down comforters, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Triple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • 969 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room

Down comforters, in-room safe, desk, laptop workspace

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel 5 de Mayo is adjacent to Secrets of Puebla Tunnels and within a 10-minute stroll of Zona Histórica de los Fuertes. This 59-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free valet parking.

What's nearby

  • Zona Histórica de los Fuertes - 7 min walk - 0.4 miles
  • Puebla Convention Center - 14 min walk - 0.8 miles
  • Zócalo de Puebla - 15 min walk - 0.8 miles
  • Puebla Cathedral - 17 min walk - 0.9 miles
  • Centro Expositor - 4 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪Mega Tortas Maguito - ‬3 min walk
  • ‪Antojitos Jimy - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Garotos - ‬3 min walk
  • ‪Tacos El Chino - ‬7 min walk

About this property

Hotel 5 de Mayo

Hotel in Puebla with free breakfast and free valet parking
Guests staying at Hotel 5 de Mayo enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and a terrace.
Guests can expect to find 45-inch Smart TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Holiday Inn Express Puebla by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,547 reviews
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The price is $67
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (28 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number Modernizacion en Infraestructura Hormigon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Hotel 5 de Mayo?

Hotel 5 de Mayo provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see near Hotel 5 de Mayo?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Zona Histórica de los Fuertes and Secrets of Puebla Tunnels. You'll also find Fort Loreto and Los Sapos Bazaar less than a mile away.

Is parking available on site at Hotel 5 de Mayo?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel 5 de Mayo feature a casino?

No, Hotel 5 de Mayo doesn't have a casino.

Will I find an indoor pool at Hotel 5 de Mayo?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hotel 5 de Mayo?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a smart TV.

Are there hot tubs at Hotel 5 de Mayo?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel 5 de Mayo have a restaurant that serves breakfast?

Hotel 5 de Mayo offers free continental breakfast each morning though there is no restaurant.

Will Hotel 5 de Mayo allow pets to stay free of charge?

No, pets aren't allowed at Hotel 5 de Mayo though service animals are welcome.

Does Hotel 5 de Mayo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel 5 de Mayo?

The closest major airport to Hotel 5 de Mayo is Puebla Intl. Airport (PBC), which is 21.2 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel 5 de Mayo?

No, at Hotel 5 de Mayo, there aren't any guestrooms that list a balcony.

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Spend your nights elsewhere.

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
One of the four pieces of equipment-not one functioned.
Pillows could have stopped bullets.
Windows don’t open more than one inch so you’re stuck with the smell
I tried to block the drain to prevent off-gassing but to no avail.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrés

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bueno
Stayed 1 night in Jun 2025

2/10 Terrible

Imer adiel

Traveled with family
Disliked: Staff & service
I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
Stayed 1 night in May 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Muy recomendable. Comodo, servicio excelente. 1,4 km del zocalo.
Stayed 10 nights in Mar 2025

8/10 Good

Marcel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Eugenia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very spacious.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gustave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
Stayed 3 nights in Feb 2025

10/10 Excellent

crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Everything. Rooms are quite large and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

idolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. staff friendly, helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Nilesh

Liked: Cleanliness, staff & service, room comfort
Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The Air conditioning did not work at all and the noise from the street was all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with international quality - great location - excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Amenities
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lolita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean but location is not very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergio A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room and a great full breakfast. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent!
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024