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HOSTAL EL REFUGIO

3.0 star property

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Terrace/patio
Restaurant
Standard Cabin, Courtyard View | Individually decorated, free WiFi, bed sheets
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Calle Miguel Hidalgo n m. 101, Col. Independencia Caleras, Puebla, PUE, 72100
  • Place, FINSA
    ‪10 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪10 min walk‬
  • Place, Chapel of Santo Domingo
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Room, Courtyard View

Family Room, Courtyard View | Individually decorated, free WiFi, bed sheets

Family Room, Courtyard View

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Quadruple Room, Courtyard View

Traditional Quadruple Room, Courtyard View | Individually decorated, free WiFi, bed sheets

Traditional Quadruple Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Cabin, Courtyard View

Standard Cabin, Courtyard View | Individually decorated, free WiFi, bed sheets

Standard Cabin, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Room, Courtyard View

Basic Room, Courtyard View | Individually decorated, free WiFi, bed sheets

Basic Room, Courtyard View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Puebla

HOSTAL EL REFUGIO places you within a leisurely stroll of FINSA and Parque del Paseo de Los Gigantes. This 13-room, 3-star hotel welcomes guests with in-room amenities like furnished balconies, dining areas, and private yards.

What's nearby

  • FINSA - 10 min walk - 0.6 miles
  • Parque del Paseo de Los Gigantes - 10 min walk - 0.6 miles
  • Chapel of Santo Domingo - 5 min drive - 1.2 miles
  • Centro Expositor - 12 min drive - 5.8 miles
  • Africam Safari - 39 min drive - 23.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Pozolería Los Ángeles - ‬4 min walk
  • ‪Toks - ‬9 min walk
  • ‪Pollo Feliz - ‬1 min walk
  • ‪Tacos Los Chicanos - ‬3 min walk

About this property

HOSTAL EL REFUGIO

Guests of HOSTAL EL REFUGIO enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. There's free offsite parking, and a shuttle from the airport to the hotel (available on request) for MXN 150 per vehicle. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a terrace, a garden, and a communal living room.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Furnished balconies or patios, dining areas, and private yards are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 10:30 PM; reservations required
  • Offsite parking; reservations required
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 100 to 180 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Separate dining area

More

  • Individual decor

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 100 to 180 per person
  • Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 130

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

HOSTAL EL REFUGIO Hotel
HOSTAL EL REFUGIO Puebla
HOSTAL EL REFUGIO Hotel Puebla

Frequently asked questions

Are free cancellation options available at HOSTAL EL REFUGIO?

HOSTAL EL REFUGIO provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do around HOSTAL EL REFUGIO?

This hotel is located in Puebla within a short 12-minute walk of Parque del Paseo de Los Gigantes. You'll also find Finsa Industrial Park and Galerías Serdán within a short drive.

Is there parking available at HOSTAL EL REFUGIO?

No, there isn't parking at the hotel but you'll find free parking (off-site parking (reservations required)).

Does HOSTAL EL REFUGIO feature a casino on the premises?

No, HOSTAL EL REFUGIO doesn't have a casino.

Is there an indoor pool at HOSTAL EL REFUGIO?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HOSTAL EL REFUGIO?

There are plenty of amenities for couples at this hotel, including a restaurant, couples/private dining, and proposal/romance packages.

Does HOSTAL EL REFUGIO have a hot tub?

No, there isn't a spa tub at this hotel.

Does HOSTAL EL REFUGIO feature a restaurant that includes a breakfast menu?

Yes, HOSTAL EL REFUGIO serves a full breakfast each morning for a surcharge from its restaurant.

Does HOSTAL EL REFUGIO allow pets to stay for free?

No, pets aren't allowed at HOSTAL EL REFUGIO.

Does HOSTAL EL REFUGIO have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HOSTAL EL REFUGIO?

The closest major airport to HOSTAL EL REFUGIO is Puebla Intl. Airport (PBC), which is 15.9 mi away (25 minutes by car).

Are there rooms with balconies at HOSTAL EL REFUGIO?

Yes, every guestroom at HOSTAL EL REFUGIO comes with a furnished balcony/patio and some offer courtyard views.

HOSTAL EL REFUGIO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Poco personal
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para relajarte
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Charlotte

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024